Has anyone received this error while trying to upload enrollments using SIS? How do you go about debugging or identifying what the issue is?
With the lack of more than just an error message, it's going to be difficult to diagnose, but let me take a stab. I'll start with "No, I've never seen that error" so understand this is a best-initial-guess attempt.
Did you happen to include both a course_id and a section_id in your enrollments.csv upload?
You only need one. We use course for instructors and section for students, but I don't think that's written down as a best practice anywhere and I know other people do it differently.
If you put both the course_id and the section_id into the file, but the section didn't belong to the course, then I could imagine that error happening.
Brian Isaacs, because your question is so specific to an Admin function, I've shared it with the Canvas Admins group to enhance its visibility among those who are more likely to have experienced such an issue.
Brian, to help get your question answered, I've shared it with the Canvas Developers group in the Community. They are the ones doing the back-end programming in Canvas and might have some insight into what your issue might be.
Thank you for your assistance in getting my question to the right groups, I
am new to Canvas.
1 College Circle
Bangor, ME 04401
Sent: Saturday, January 16, 2016 1:20 PM
To: Brian Isaacs
Subject: Re: - An enrollment listed a section and a course
that are unrelated
An enrollment listed a section and a course that are unrelated
reply from Kona Jones
in Find Answers - View the full discussion
No worries! Where you posted your question was perfectly fine, but due to the more technical nature of the question it's sometimes good to share it with other user groups in the Community to better help you get an answer!
Welcome to Canvas and to the Community!
Thank you very much for the information having both the course_id and the
section_id in the file was the issue, thank you again and next time I will
be sure to include more details.
From: James Jones
Sent: Saturday, January 16, 2016 5:09 PM
Subject: You have been mentioned by James Jones in Re: An enrollment
listed a section and a course that are unrelated in Canvas Community
You have been mentioned
by James Jones
Re: An enrollment listed a section and a course that are unrelated in
Canvas Community* - View James Jones's reference to you
I'm glad you figured it out as the documentation can sometimes be confusing.
Their example shows both a course ID and a section ID. They also give poor examples for the sections, making it look like it's a simple value that could be specific to each course and reused rather than the globally unique value that is described in the text.
I personally have never tested both, but if it works, you would need to make sure that the pairing in the enrollments.csv file matched whatever the pairing was in the sections.csv file.
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