AnsweredAssumed Answered

Enrollment State Confusion (Completed, Concluded, Inactive, Prior Enrollments)

Question asked by Joni Miller Expert on Jan 21, 2016
Latest reply on Feb 28, 2016 by Kelley L. Meeusen

Hi All,


I'm noticing that there is some differences in terminology that is already confusing staff in my office...and if you see the last screenshot for some reason the term name goes away from the user's enrollment list when a user is inactive in the course.


If an active student in the class is marked as "concluded" by clicking on "Conclude this enrollment"


there are several different ways that this can be referred to:

  • The SIS csv file must say "completed" as the status (not concluded)
  • Prior Enrollments page has them listed and on the page for the user, it says "Conclude" or "Reinstate" this user
  • The Users page with the course list says "Inactive" (which is the most confusing part since there is now an inactive state"


Now the actual issue that I noticed with an inactive enrollment is that the term seems to go away in the user's list of enrollments:



If I need to open up a ticket or a feature idea, please let me know.I also posted as a comment to Inactive enrollment status for withdrawn students  but that is a feature idea and it's getting kind of long.