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What is media conversion on Canvas and why does it take so long?

Question asked by William Cooper on Jan 24, 2016
Latest reply on Jan 25, 2016 by Stefanie Sanders

I had students record a self-introduction directly to Canvas.  For a small but noticeable number, I receive the message "Media is currently being converted, please try again in a little bit.", even though some of the recordings were made a week ago. 

 

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