AnsweredAssumed Answered

Re-Upload Submission Link in Grades Disappears?

Question asked by Megan Strathearn on Feb 5, 2016
Latest reply on Apr 3, 2018 by Nick Adamson

Hi, all,

 

I work with eLearning Support at The Ohio State University and am noticing something odd happening with the re-upload submissions button. I'm not sure if this would be a Canvas Support question or if someone in the Community might be aware of what's happening here (or something I could be doing differently).

 

Here's my process and result:

  1. Navigate to Grades.
  2. Click Download Submissions from an assignment column.
  3. Click the down-arrow from the column and see Re-Upload Submissions button as an option. Do not re-upload submissions.
  4. Leave the gradebook, but remain in Canvas.
  5. Navigate to the assignment page and see Re-Upload Submissions button as an option here as well.  (So far, so good, right?)
  6. Navigate back to Grades.
  7. Click the down-arrow of the same assignment column.
  8. The Re-Upload Submissions button has seemingly vanished from the list of options.

 

I've double-checked the Canvas Guide, which shows Grades as the first option for re-uploading submissions: How do I upload all student submissions for an assignment in the Gradebook? and have confirmed the re-upload submissions button vanishing when I complete this process with two Test Student accounts and a real student.

 

Does anyone have any thoughts as to why this might be happening?

 

Thank you in advance!

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