AnsweredAssumed Answered

Messages not delivering

Question asked by Fady Masoud on Feb 17, 2016
Latest reply on Feb 29, 2016 by Lea Engle

Hi,

 

Some of my messages to students are not being delivered. I click send and I find out later that students haven't received the message and there is no trace of it in my sent items. This is also occurring on some student's end.

 

I've noticed that the "lost" messages may have included large attachments. I wounder if this has contributed to the problem.

 

Can anyone assist with this problem?

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