A teacher has accidentally deleted the home page / front page (not sure which) for someone else's course. We can see the page in the undelete list but it says "restore failed". Any ideas?
Thanks so much,
Hi Judy Humphreys...
Another option for you would be to log into your school's "beta" instance of Canvas. You'd be able to go to the same course in your "beta" environment and then copy/paste the page contents from there into your "production" environment. Here is a great Canvas Guide to get you started: How do I access the Canvas beta environment?
Hope this is helpful, Judy!
Judy, Chris Hofer has given you great advice. The caveat when using "/undelete" is that, while it's a great trick, it's not supported and doesn't always work, as you've discovered. If retrieving the contents of the page from your beta instance isn't feasible for some reason, your best recourse is to submit a ticket to Canvas Support. The support folks can perform miracles with restoring lost content.
Retrieving data ...