AnsweredAssumed Answered

Canvas iOS App Not Loading

Question asked by Joshua Daniels on Mar 21, 2016
Latest reply on May 15, 2018 by Angie Levy

I was using the canvas app perfectly fine, and then one fateful day when I went to click on the app to launch, it showed the loading screen with the canvas logo and then booted me back to the home screen seconds later. It's been doing this ever since early February, I have gone through 2 updates to the app hoping there would be an update eventually to fix this, but it still remains a problem. I have deleted and re downloaded the app many times, as well as restarted my phone, but it still won't let me past the loading screen. Any suggestions would be helpful. I have an iPhone 6 running iOS 9.3