Does anyone have any idea why the number of students in Turnitin might not match the amount of students enrolled in a course? I have been dealing with a course with ~ 560 enrolled students with only ~ 400 being visible on the Turnitin course page. This has been observed in a few courses at our institution but I am still unclear as to whether or not all enrolled students are able to submit their assignments.
My best guess is that they might be excluding students who enrolled after assignments were set up. Has anyone else had a similar issue? I would be interested to know what your fix was.