[ARCHIVED] Batch Delete Users not Imported via SIS

lhenson
Community Contributor

We had hackers create accounts in our Canvas environment via public courses so they weren't added via our SIS import.  There are hundreds of them.  Is there any way to do an upload and change the status of their accounts to deleted?  I was able to identify the accounts via the Provisioning Report. I created an import .csv file of the accounts and changed the status to deleted.  The only ID that I had was the Canvas ID, so I plugged that in for the user_id field. When I uploaded it, everything seemed like it worked, but when I double checked to see if the accounts had been removed, they are still in our system, so apparently the import didn't run. Is there any way to get rid of them besides individually?  Like I said, there are hundreds of them and I have already spend days working on this. When I contacted PriorityServicesK12, their response was "Good luck with that." If it can't be done, then it can't be done, but hopefully there is a way to make it happen.

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