Triggering badge awards in Canvas courses

This guide provides steps that apply to the legacy Canvas Credentials LTI 1.1 in an Instructure-hosted Canvas instance which is not recommended.

Learn more about the phased sunset process of the legacy Canvas Credentials LTI.

Please install the recommended and updated Canvas Credentials 1.3 LTI.

Although Canvas Badges/Credentials awards badges automatically in Canvas courses, instructors or students must request a badge check from the Canvas Credentials server to trigger awards.

Canvas Badges/Credentials's and Canvas's databases don't maintain a constant connection with each other. Triggering a badge check signals Canvas Badges/Credentials to check the module completion status for every student for each module containing a badge. Canvas Badges/Credentials then awards badges for completed modules.

Triggering a badge check

Instructors

  1. The instructor can trigger badge awards by selecting the Badges or Credentials link, then selecting the Progress tab.
  2. Canvas Badges/Credentials will automatically begin checking for badge awards for the 35 students listed on the first page. Be sure to wait for Canvas Badges/Credentials to complete the progress check before selecting the next page of students.
  3. Continue paging through the progress pages to complete the badge check.

For larger courses (more than 100 students) we recommend using the Export to CSV button on the Progress page to trigger badge awards daily. This will allow Canvas Badges/Credentials to check the entire course at once rather than manually paging through 35 students at a time. The CSV file will be emailed to your Canvas email. If your course has more than 1,000 students, please note that the CSV export may take an hour or more to complete.

Searching for an individual student on the progress page will not trigger a badge check.

The Export as CSV button [1] and the number of pages link [2] can trigger a badge.

Students

Students can trigger a check for their own badges by selecting the Badges or Credentials link within their course or by viewing a badge placed in.

For badges not awarding, see also: Troubleshooting: Enrollment not yet accepted