Does anyone know why, as an admin, when I try to add a new Pathway, it only gives me the option to add an existing Pathway?   I can create new badge but not a Pathway. Any ideas? cheers! Sam

Problem Statement:We have multiple credentials where the course details are the same, however the certificate has a different template. We don't want to offer the user a choice of certificates (they are branded per client) so need to adopt this struc...

Hi there,  I have been setting up some reports based on the data contained in the Badge report CSV export, and I am interested in having this data auto populate every day/week to refresh the data. Is there a way to do this, say using the API integrat...

Does anyone know where I go to take the medication certification for childcare? I was told to make an account on here but no one has gotten back to me. My certification needs to be renewed before the school year starts. Thanks for any help you can gi...

Hola, he aprobado el nivel A1 con un 10/10. Pero no me convalida la credential. ¿Qué debo hacer?

Hola, he aprobado el nivel A1 con un 10/10. Pero no me convalida la credentials. ¿Qué debo hacer?

Ik heb een massagecursus afgerond-Schoonheidsspecialist INTENSIEF TRAJECT: Gelaat- & Lichaamsverzorging (vervolg) 2425)Ik heb geen certificaat ontvangen. Wanneer ontvang ik mijn certificaat?

With the decommissioning of the personal platform, our institution has decided to roll out the subscribed version of Canvas credentials.  The most pressing issue that I have now is that my currently running courses are associated with my personal iss...

Hello everyone,I recently took the “Zoom In, Step Out” course in New York City through Canvas, and I haven’t received my certificate of completion yet. I need this certificate to renew my second year as an Au Pair, so I’m hoping someone here might be...

Hi everyone, I am looking to see if anyone knows of a way to export by CSV or pull badging, specifically awarding, and who awarded it, and by which department, pathway, and group data from Credentials? I know there are API calls: https://api.badgr.io...

Hi everyone, I am looking to see if anyone knows of a way to export by CSV or pull badging, specifically awarding, and who awarded it, and by which department, pathway, and group data from Credentials? I know there are API calls: https://api.badgr.io...

We are deploying Canvas Credentials and have built pathways with suitable badges. I have set the course badges with trigger assignments within the courses and subscribes the course to the pathway if relevant.  We have many teachers in the same course...

I have experienced issues with turning off email notifications for Credentials at the organization level. Here is a particular situation that occurred. I attempted to turn off email notifications by the following navigation: Edit OrganizationNotifica...

Dear Support Team,I have completed the course “English for Business and Entrepreneurship – 2025 Q2”, but I have not received my badge or certificate on Badgr yet.Could you please help me check the status or let me know what I need to do next?

Greetings, I have recently been attempting to set up Canvas Credentials and Badges to courses within our Canvas system. While I can do this successfully for one of my organisation's sub-accounts (Service Delivery), I am not able to do so for another ...