Unknown Badge Validation Error
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02-27-2023
10:15 PM
Does anyone know why the badge isn't going into my backpack?
I have verified my email. The badge is legit. Why does this error keep happening?
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02-28-2023
10:13 AM
Hello @JessicaNorton
Thank you for contacting the Instructure Community. That is an odd error to receive with Badgr and could be coming from the Badgr server directly. In a situation like this, you would need to contact them directly. Please email support@badgr.com and include as much relevant information as possible. They specifically ask for this:
Submitting a Canvas Badges/Credentials support req... - Instructure Community
Hopefully this helps and they can provide an answer soon.
