Canvas Credentials Recent Activity

Discuss, share tips, and ask questions about Canvas Credentials

One of the Issuers in our group issued a Badge to a student.  The email went out.  The student clicked on the link in the email and got an "Uknown Error" page on our BADGR website.  The Badge also does not show in their CANVAS backpack.  Other studen...

(Community Member)
Canvas Credentials/Badges Discussion
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Hi Horacio, Canvas Badges is moving away from the use of LTI 1.1 in the coming months, my suspicion is that these values have been removed so that you cannot install the LTI using the 1.1 standard (which utilizes a key/secret). Instead, you will need...

(Community Explorer)
Canvas Credentials/Badges Discussion
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The cosumer key, shared secret and config URL need to integrate Canvas Badges in to Canvas is missing, I've tried with another account, a different browser and even a differente computer and I still have the same problem. I will thank any help with t...

(Community Member)
Canvas Credentials/Badges Discussion
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The steps below have to be marked as Required. Then they will show up in the Prerequisite field where you can then select how many of them you want to be required. See the screenshot for what the interface looks like that allows you to select how man...

(Community Member)
Canvas Credentials/Badges Discussion
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It looks like my organization is listed as a Personal Issuer, not an Organization. How can I change this to follow the steps on how to 'Edit Organization> Notification Settings'?  I am running into issues when I try to use the bulk award function. Th...

(Community Explorer)
Canvas Credentials/Badges Discussion
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I am also having that issue. See attached image of the error. 

(Community Member)
Canvas Credentials/Badges Discussion
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@AliciaSwackhame Please see my updated comment! We have updated this behavior and this should be functioning to sync changes to the group if the users account is updated in Canvas.

(Instructure)
Canvas Credentials/Badges Discussion
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I am a Canvas and Credentials system admin who recently took over from another admin.  I am auditing permissions in both systems and noticed the Credentials are showing 53 editor members - many are facilitators in classes that we award badges - some ...

(Community Explorer)
Canvas Credentials/Badges Discussion
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Hello @MichaelHA Thanks for reaching back and apologies for any inconvenience this has caused.If you are wondering about an organization, please fill out our demo form at here All the best,

(Instructure)
Canvas Credentials/Badges Discussion
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Please help. This update has completely broken my business. My students are no longer getting badges, but the article you list about 'organization settings' doesn't seem to be available to me. How do you access this dashboard?

(Community Novice)
Canvas Credentials/Badges Discussion
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Hi! Although my score seem to be above 70%, I cannot see or download the certificate.

(Community Member)
Canvas Credentials/Badges Discussion
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I also have this problem, but I don't have a way to test this solution.https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-add-requirements-to-a-module/ta-p/1131Is this our answer? 

(Community Member)
Canvas Credentials/Badges Discussion
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I have been issued a badge, but when I upload it into my Backpack (via an image or JSON) it just gives an error code.  How to get round this, please?  Here's the error message: Error UUID: f5e354a0-bf58-4838-8909-bfd12fce92f2 

(Community Novice)
Canvas Credentials/Badges Discussion
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I'm getting an error when i created some new pathways referencing the first step in the pathway. The error reads: Step not completable: Add children or requirements to this step to allow it to be completed. Since it's the very first step, I don't kno...

(Community Participant)
Canvas Credentials/Badges Discussion
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I have the same question... I've looked around the website, but it's not clear how to migrate a "Personal" account to an "Organization" account.

(Community Novice)
Canvas Credentials/Badges Discussion
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@ProfessorBeyrer Thanks for clarifying that for us. You would want to import the badge from the Issuer to be moved to the target Issuer. This will not bring badge awards across and these badges would need to be re-awarded in the new Issuer. Hope this...

(Instructure)
Canvas Credentials/Badges Discussion
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It looks like my organization is listed as a Personal Issuer, not an Organization. How can I change this to follow the steps on how to 'Edit Organization> Notification Settings'? 

(Community Explorer)
Canvas Credentials/Badges Discussion
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Thanks for that response, @cstrikwerda . In my case I want to switch the badge from one Issuer to another within the same Organization (not have a personal issuer join the organizational issuer). I am the Owner of the Organization. We have a couple o...

(Community Coach)
Canvas Credentials/Badges Discussion
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Hello @AliciaSwackhame  I wanted to update you with some new findings and apologies for getting this incorrect as this behavior has been updated!When a Group is created via the Credentials LTI, name or email changes made to the course roster are sync...

(Instructure)
Canvas Credentials/Badges Discussion
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Hello @ProfessorBeyrer  Thank you for posting in the Community!There is a way to associate a personal Issuer to an Organization. You would need to be listed as an Organization Admin to be able to do so. The way to move an Issuer from a personal accou...

(Instructure)
Canvas Credentials/Badges Discussion
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Hello @mjm8486 Thank you for posting in the Community! Badge award notification settings have been moved to be under the Organization settings, and will not be sent automatically badges under for free/ personal Issuers. This was to resolve some inher...

(Instructure)
Canvas Credentials/Badges Discussion
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Hello @ntrendel Thank you for posting in the Community!Badge award notification settings have been moved to be under the Organization settings, and will not be sent automatically badges under for free/ personal Issuers. This was to resolve some inher...

(Instructure)
Canvas Credentials/Badges Discussion
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I ran into the same issue, except we've been using the same issuer email for almost 6 years. I contacted my CSM because I couldn't find anything in the Community or guides for troubleshooting the issue. I was asked to submit a support ticket. 

(Community Explorer)
Canvas Credentials/Badges Discussion
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I changed the Issuer primary email and since then, when I award a badge, emails are not being sent to awardees. How can I fix this?  

(Community Member)
Canvas Credentials/Badges Discussion
Solution Posted: 03-19-2024 View Solution
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I am trying to bulk award one of my badges but I do not see the 'Notify Recipient by email' check box. How can I email the recipients their badge? 

(Community Explorer)
Canvas Credentials/Badges Discussion
Solution Posted: 03-19-2024 View Solution
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TL;DR: I want to transfer a badge (and its list of awardees) from one issuer to another We have a Credentials license and are expanding how we use badges. We have an issuer that has been awarding badges for professional development, and we piloted ad...

(Community Coach)
Canvas Credentials/Badges Discussion
Solution Posted: 03-21-2024 View Solution
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Good Afternoon, As a college, we have started using Canvas Credentials. We began using credential this past Fall. As a college, we adopted a new email domain that we transitioned everyone to at the start of 2024. Everyone's default email in Canvas is...

(Community Participant)
Canvas Credentials/Badges Discussion
Solution Posted: 03-19-2024 View Solution
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Hi Leo, If you first select to enter your Canvas Badges Personal area, you should have the option to change your email from the Account Settings. There should be an option in the web interface navigation bar to "Select Space." Then, Select Canvas Bad...

(Community Explorer)
Canvas Credentials/Badges Discussion
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Canvas Credentials Product Blog

Read updates from our Product teams about Canvas Credentials

Dear Canvas Credentials Community, We're here with an important update as we progress on our journey towards enhanced credentialing experiences. Building upon our previous communication, we want to re...

(Instructure)
The Product Blog
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Dear Canvas Credentials Community, At Canvas Credentials, we're dedicated to providing seamless experiences for our users. That's why we're excited to introduce our latest update: Enhanced Staff Mana...

(Instructure)
The Product Blog
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Dear Canvas Credentials Community! At Canvas Credentials, we're dedicated to providing educators and administrators with the tools they need to create transparent and authentic learning environments. ...

(Instructure)
The Product Blog
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Dear Canvas Credentials Community,  We're thrilled to announce the official release of our highly-anticipated Notification Enhancements in Canvas Credentials! This update introduces a range of new fe...

(Instructure)
The Product Blog
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Dear Canvas Credentials Community,   We're thrilled to share some exciting news that will undoubtedly enhance your experience within the Canvas Credentials platform. Your feedback has been invaluable...

(Instructure)
The Product Blog
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Hello Canvas Credentials Community, Today marks a significant milestone in our journey together. We're here to share crucial updates about the future of Canvas Credentials LTI, focusing specifically ...

(Instructure)
The Product Blog
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Hello Canvas Credentials Community! In the dynamic world of educational technology, ensuring a seamless and unified experience across platforms is essential. At Instructure, we understand the signifi...

(Instructure)
The Product Blog
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Hello Canvas Credentials Administrators!  We're excited to introduce a powerful new feature that will take your badge management to the next level. Say hello to the "Export Organization Badge List" f...

(Instructure)
The Product Blog
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Hello Canvas Credentials Community!We're thrilled to share a new enhancement that puts the power of efficient badge management directly into your hands. Without further ado, let's dive into the detai...

(Instructure)
The Product Blog
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  Tl;dr – Beginning today, Community members will only be able to comment on Product Blogs published in the last six months.   In 2023, the Instructure Product blog received 298,500+ page views and w...

(Instructure Alumni)
The Product Blog
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Dear Canvas Credentials Community, As we find ourselves at the close of another transformative year, we can't help but take a moment to reflect on the incredible journey we've shared. The Canvas Cred...

(Instructure)
The Product Blog
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Hey Canvas Credentials Enthusiasts, We're excited to take you behind the scenes and share some news about our ongoing mission to make Canvas Credentials more accessible. Our journey involves addressin...

(Instructure)
The Product Blog
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Dear Canvas Credentials Community, Your Needs. Your Credentials. Your Notifications. At Canvas Credentials, we're committed to making your experience uniquely tailored to your needs, and we're thrill...

(Instructure)
The Product Blog
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Hey Canvas Credentials Community, Exciting times are ahead as we gear up to unveil a transformative upgrade for your course management. If you're in the midst of planning your next semester, get read...

(Instructure)
The Product Blog
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  • 1 Replies

Hello Canvas Credentials Community, We're back with another exciting update inspired by your invaluable feedback! Your voices have been heard loud and clear, and we're thrilled to announce the extens...

(Instructure)
The Product Blog
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Hello, data enthusiasts! Have you ever felt like an analytics explorer lost in a sea of badge statuses and predefined date ranges? Fear not! At Canvas Credentials, we've been listening, learning, and...

(Instructure)
The Product Blog
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As a Product Team, one of the most fulfilling aspects of our role is seeing user feedback turn into tangible improvements that impact teaching and learning in meaningful ways. Your input is a key dri...

(Instructure)
The Product Blog
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  • 3 Replies

At Instructure, we work to elevate student success, amplify the power of teaching, and inspire everyone to learn together. And we want to be with you as education evolves to meet the needs of all typ...

(Instructure Alumni)
The Product Blog
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  • 1 Replies

We are excited to announce a groundbreaking update in Canvas Credentials that allows you to customize your issuing organization specifically for LinkedIn shares, enabling the power of personalized ba...

(Instructure)
The Product Blog
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We're thrilled to unveil our new feature in Canvas Credentials that will revolutionize the way you capture and describe credentials. Say goodbye to limitations and hello to custom badge properties wi...

(Instructure)
The Product Blog
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We are thrilled to share a momentous achievement with you. Canvas Credentials has successfully obtained LTI 1.3 certification, marking a significant milestone in our commitment to providing you with ...

(Instructure)
The Product Blog
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Credentials and customizable student pathways are becoming increasingly important to student success and emerging learning models. For our partner institutions who are using Canvas Credentials, Canva...

(Instructure)
The Product Blog
  • 6 Likes
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Canvas Credentials Release Notes

Learn about the latest releases, updates, and bug fixes for Canvas Credentials

In this Canvas Badges/Credentials release (25 March), users can submit badge evidence, and administrators have the option to allow issuers to manage the visibility of the Learner Record menu. Additionally, the list of all badges in an organization is...

Badges/Credentials Releases

In this Canvas Badges/Credentials release (11 March), notification enhancements are available. Subscribe to the Canvas Badges/Credentials release notes to be notified of updates.For general questions related to this release, see the Canvas Release N...

Badges/Credentials Releases

In this Canvas Badges/Credentials release (28 February), the user interface has various design updates. Subscribe to the Canvas Badges/Credentials release notes to be notified of updates.For general questions related to this release, see the Canvas ...

Badges/Credentials Releases

In this Canvas Badges/Credentials release (19 February), admins and issuers can customize group end dates. Subscribe to the Canvas Badges/Credentials release notes to be notified of updates.For general questions related to this release, see the Canv...

Badges/Credentials Releases

In this Canvas Badges/Credentials release an Issuers tab is added to the Credentials LTI Setup. Subscribe to the Canvas Badges/Credentials release notes to be notified of updates.For general questions related to this release, see the Canvas Release ...

Badges/Credentials Releases

In this Canvas Badges/Credentials release (22 January), issuers and administrators can delete badges. Additionally, admins can export a detailed badge list and the Who is Awarding Badges report CSV is redesigned. Subscribe to the Canvas Badges/Cred...

Badges/Credentials Releases

In this Canvas Badges/Credentials release (8 January), the Singapore region is supported. Subscribe to the Canvas Badges/Credentials release notes to be notified of updates.For general questions related to this release, see the Canvas Release Notes ...

Badges/Credentials Releases

In this Canvas Badges/Credentials release (11 December), issuers and admin can archive badges. Subscribe to the Canvas Badges/Credentials release notes to be notified of updates.For general questions related to this release, see the Canvas Release ...

Badges/Credentials Releases

In this Canvas Badges/Credentials release (4 December), Blueprint integrations and Course Copy are supported. Additionally, course roster updates sync to groups automatically. Subscribe to the Canvas Badges/Credentials release notes to be notified ...

Badges/Credentials Releases

In this Canvas Badges/Credentials release (13 November), Group end dates are extended and phase 1 of a sync refactor is implemented. Subscribe to the Canvas Badges/Credentials release notes to be notified of updates.For general questions related to...

Badges/Credentials Releases

In this Canvas Badges/Credentials release (30 October), a custom date range filter is available when filtering analytics. Additionally, a date restriction update is available when managing badges. Subscribe to the Canvas Badges/Credentials release...

Badges/Credentials Releases

In this Canvas Badges/Credentials release (25 September), Analytics has enhancements at the Organization level, Issuer level and Badge level. Additionally, label text is updated on the subscription page. Subscribe to the Canvas Badges/Credentials r...

Badges/Credentials Releases

In this Canvas Badges/Credentials release (28 August), by default, newly created custom certificates are disabled. Additionally, admins and Issuers can set a date to award badges upon completion of a course. Subscribe to the Canvas Badges/Credentia...

Badges/Credentials Releases

In this Canvas Badges/Credentials release (26 July), admin and instructors can switch between automatic and manual awarding options when editing badges. Additionally Screen Reader users receive alerts when the live search fields update and can naviga...

Badges/Credentials Releases

In this Canvas Badges/Credentials release (3 July), the issuing organization can be changed to a LinkedIn company URL and custom badge property items can be rearranged by dragging and dropping items into the desired placement. Additionally, multiple ...

Badges/Credentials Releases

In this Canvas Badges/Credentials release (26 May), a multi-select input type is available for Custom Badge Properties. Subscribe to the Canvas Badges/Credentials release notes to be notified of updates.For general questions related to this release...

Badges/Credentials Releases

In this Canvas Badges/Credentials release (13 March), in Account Settings, individual users can merge multiple existing accounts together on the same server. Subscribe to the Canvas Badges/Credentials release notes to be notified of updates.For gen...

Badges/Credentials Releases

In this Canvas Badges/Credentials release (17 February), users can delete their individual account. Subscribe to the Canvas Badges/Credentials release notes to be notified of updates.For general questions related to this release, see the Canvas Rel...

Badges/Credentials Releases

In this Canvas Badges/Credentials release (5 January), Canvas Badges and Canvas Credentials have been rebranded. Additionally, the LTI 1.3 navigation label has been updated to reflect rebranding in Canvas and Blackboard. All Resources  Subscribe to...

Badges/Credentials Releases

Canvas Badges/Credentials releases take place as determined by the product team and deploy new code to the production environment. Canvas Badges/Credentials Release Notes (2024-03-25) New Features LTI 1.3: Evidence SubmissionsGroups: Group-Level Lea...

Badges/Credentials Releases

In this Canvas Credentials (Badgr) release (12 July), the Canvas Credentials (Badgr) LTI 1.3 update allows existing LTI installations to be upgraded to the newest version. Badge triggering occurs automatically once daily and users can associate a pat...

Badges/Credentials Releases