Community Help

mrwnphs2 · 2025-07-02

I have a whole bunch of Assignments from my course last year and, after the fact, I have decided that they would be better as Pages. Is there a way to bulk convert them? I'd like to be able to just select a list of Assignments and then select Conv...

finkaa · 2025-07-02

How do I cancel the PDE Class that I am in right now?

finkaa · 2025-07-02

I am a teacher taking a PDE class on Canvas. The instructor has asked everyone to download a PDE Log form from Canvas to keep track of our hours.

hxue · 2025-07-02

Currently in Canvas, late submission penalties are applied based on full days, and the system rounds partial days up. For example, a submission that is 1.01 days or 1.99 days late is both rounded to 2 days late.This approach can feel unfair to studen...

SydneySpangler · 2025-07-02

The color options for highlighting appear to have changed to largely dark red, dark green, and purple (no yellow or lighter colors). This seems to defeat the entire purpose of highlighting, as the text can barely be read. Making a custom highlight co...

MarleenPathuis · 2025-07-02

I'm busy testing the self-assessment tool, unfortunately i'm able to assess my self as a student, but unable to submit the results (this button is missing). Are there any problems known at the moment?

Aagam_Shah · 2025-07-02

Hi everyone,I have a question regarding user management and tracking admin activity within our LMS.If a student is manually added or invited to a course by one of our admins, is there a way to identify which specific admin performed that action? We h...

101238296924339 · 2025-07-02

I have just configured and setup my RCE for Canvas LMS. And have added the Youtube LTI and can embed public youtube videos in my pages. My institution posts their lectures on Youtube as unlisted or private. So that only those with the URL can access ...

VIOLETKIGULIAS · 2025-07-02

Greetings to you my instructors.Tam a new student admitted for a doctoral in business administration. I am glad to finally enroll on the course and also log in on my canvas and LMS. I have been a struggling student with failing attempts to get me on...

HeatherPetrop · 2025-07-02

How is this possible? The guide still states we can only attach one document in Discussions.

jonathan_henn · 2025-07-02

Is there a way to create a custom grading scheme in Canvas to fit this need: I want a teacher to be able to input any score out of 100, and the output would become either a 1 or 0. For example, any score of 1-100 would become a 1, and a 0 would remai...

LauraKilborn · 2025-07-01

I just deleted a module I need. How do I find it and undelete it?

bgrinstein · 2025-07-01

SpeedGrader, accessed froM Assignments, requires "Select Group to Grade" be picked from a pull down menu. By default The menu is empty. One must assign students to Groups. I want to grade all students so I need to create a group that contains all stu...

MaddyPopkin · 2025-07-01

Can you apply a ready-made-template to courses that have already been built? I want to start building my courses now and just learned that a ready-made-template will take some time to arrive in my instance. Any advice on this is appreciated!

dhulsey · 2025-07-01

As far back as 2023, Instructure and Khan Academy announced that KhanMego teacher tools and writing coach would be integrated into Canvas. A little less than a year ago, the teacher tools finally showed up. Is the writing coach still slated to be inc...

lynn_poth · 2025-07-01

The captivate classic lessons that I have on canvas (Free account) will no longer play. Some lessons are several years old, some were new in 2024. When we try to open the lessons, they initiate the spinning circle that signals it is starting, but it ...

StephanieHart · 2025-07-01

I have started using video feedback on assignments using the embedded tool in Speedgrader. A student says that they aren't able to view my video feedback on their phone. Is this possible? Is there a guide to walk them through how to access instructor...

FVCCJ · 2025-07-01

Does anyone have any recommendations? I’m having trouble importing quizzes from the D2L zip file. A notification keeps appearing, stating that there are issues during the import process, but I haven't figured out how to resolve the problem.

marykirk1961 · 2025-07-01

When you put a lot of videos on a single Canvas page, the page can become very slow to load due to several common reasons: Each embedded video loads separately. Every video you embed (especially from platforms like Canvas or similar) requires its own...

DanielBarwick · 2025-07-01

(view in My Videos)

JustinLeonard · 2025-07-01

I have my students placed in groups in Canvas, and I want to assign a Google Doc for the group to work on. I can create the assignment and then select Google LTI and upload the Google Doc. Then, when I scroll down, the checkbox for "This is a Group A...

Gregory_Putman · 2025-07-01

I'm probably just missing it, but how can I see which students have viewed an Assignment? I know how to go to People and look at details for a specific student, but I want to be more proactive and look at an Assignment and see who has, and hence who...

bohanlon · 2025-07-01

I see that in the Admin > Permissions view, I can disable the ability for students to create web conferences in Courses. This is valuable, since I don't want students in group project courses to create a conference and unknowingly invite the entire c...

EmRhodenbaugh · 2025-07-01

I turned in an assignment on 6/20, and have a screenshot of the submitted assignment. The Instructor is claiming they can't see it under submitted assignments. I have messaged the instructor three times (in inmail) with the attached screenshot of the...

ShawnJensen2025 · 2025-07-01

I have imported the QTI file however when I go to my quiz/assignment, I am unsure how to import the file into the actual quiz. How do I get this file into my assignment/quiz, I have the free version so I do not think I have quizzes. Thank you! ...

MichelleStack · 2025-06-30

Instructor saved and published Modules, syllabus etc and made an announcement but it all appears to have disappeared. Any advice on what the glitch might be? Urgent thank you!

DamianJolly · 2025-06-30

I'm a very news Canvas user and admin. We have a combination of external students and internal employees who are required to interact with Canvas LMS as a student. We use SSO/SAML to log employes into Canvas. When we enrol employees into Canvas, they...

KatPietrantonio · 2025-06-30

Hello,I'm an instructor creating quizzes with short answer and essay-style questions in Canvas. These questions require open-ended responses because students may phrase correct answers in different ways. However, there are still definitive answers th...

ssawhney · 2025-06-30

I set up the plagiarism checker for an assignment.I am not getting any response from the checker except a grey exclamation mark. When I resubmit the assignment, here is the response--You don't have enough credits to complete the request (required 11 ...

lwisfranco · 2025-06-30

Hi, from my subaccount admin access, I set up an alert admin functionality to send a reminder to multiple roles when an activity is submmited and more than a day has passed. As the days go by, no alert is sent. Do you know if there's anything else I ...

sgergely · 2025-07-02

We’re excited to release the data access platform (DAP) command line interface (CLI) referred to as DAP CLI 2.0. For developers and data engineers that access data from Canvas Data, this is a major version update that introduces new functionality, i...

SamGarza1 · 2025-06-23

Now that Differentiation Tags is available in Feature Preview in production as of June 21, 2025 , you may be asking yourself: What’s the difference between Sections, Groups, and Differentiation Tags? How do I know when to use each one?

AlexisNast · 2025-06-23

Discover how the new Canvas Apps experience streamlines app discovery, management, and monitoring, saving administrators valuable time. This enhanced experience provides critical data for informed investment in tools educators and learners truly use,...

SamGarza1 · 2025-06-18

Discussion Checkpoints are now available in Group Discussions! As we conclude the Discussion Redesign initiative, we invite you to share your feedback in a brief survey.

SamGarza1 · 2025-06-11

We’re exploring ways to improve the Learning Mastery Gradebook (LMGB) in Canvas—and we’d love your input.

SamGarza1 · 2025-06-09

We’re exploring ways to improve the Peer Review experience in Canvas and we need your input!

sgergely · 2025-06-03

We're excited to announce the upcoming release of a new column, non_collaborative, in the Canvas Data 2 (CD2) Query API's groups and group_categories tables at 2025-06-12. This column helps clearly distinguish between standard collaborative groups an...

ZoeLubitz1 · 2025-06-02

The Course Pacing feature is now only in Course Settings, not behind a feature flag. It is still disabled by default.

YasiAfsharnive · 2025-05-21

Learn more about performance and usability updates coming to SpeedGrader, June 21, 2025!

SamGarza1 · 2025-05-21

Differentiation Tags are a powerful new feature coming soon to Canvas! And we’re excited to announce that the Differentiation Tags feature is now available in Feature Preview in beta environments.

shirenv · 2025-05-21

At Instructure, we believe the best way to improve is by listening to the people who use our tools every day—you. That’s why on June 21st US customers will begin seeing a quick question pop up while using Canvas or Mastery asking for your feedback. I...

TamasBalogh · 2025-05-13

To streamline the user experience and create consistency across all Canvas features, the dedicated “attach” button in Discussions and Announcements will be removed on July 19th, 2025. Users can continue to upload images, videos, and files via the RCE...

carlycurran · 2025-04-28

We've heard your feedback! You’ve been asking for clearer course data in Admin Analytics and Intelligent Insights. We're excited to announce a change that will improve your experience.

TamasBalogh · 2025-04-22

Over the past few months, we've implemented several UI and UX improvements to the Discussion Summaries feature preview, driven by the valuable feedback you've shared with us.

KevinMeredith · 2025-04-16

Customer Discovery Session takeaways from March 26th at Instructure headquarters. Members of the Internet2 consortium met with Instructure R&D teams to discuss edtech management and maximizing effectiveness.

SamGarza1 · 2025-04-10

Discussion Checkpoints Now Available at the Sub-Account Level

annalindsay · 2025-03-31

We recently hosted a Customer Discovery Session with R1 institutions at our Salt Lake City HQ, gathering valuable feedback on the Canvas LMS roadmap, assessment tools, and upcoming features like STEM item types and Differentiation Tags. This blog hig...

annalindsay · 2025-03-25

We recently participated in our first Customer Discovery Session of 2025 in Lakeland, Florida, where educators shared invaluable feedback on AI, accessibility, and user experience. Discover how their voices are shaping Canvas LMS.

ShelbySchaefer · 2025-03-25

Discover what’s top of mind for today’s career learning leaders—from skills-based frameworks to AI-powered efficiency—in our latest customer discovery session recap.

shirenv · 2025-03-24

Ideas, Customer Discovery Sessions, and Early Adopter groups are exciting, but our efforts go beyond that. Here’s how we’ve been further strengthening our partnership:

sgergely · 2025-03-19

We’re excited to announce an update to the context_external_tools table in the Canvas namespace of the DAP Query API. On 31st of March in 2025, we will be adding a new column: unified_tool_id: A unique identifier for the external tool, helping Canvas...

sgergely · 2025-03-12

We’re excited to announce the release of DAP CLI 1.4.0, which significantly boosts efficiency and ease of use by introducing multi-table operations. This release addresses a major customer pain point by allowing operations on all or selected tables w...

BalazsSerenyi · 2025-03-04

This quarter, we’ve made exciting enhancements to New Quizzes, from improved accessibility to expanded functionality. But the highlight? Our brand-new Student Analysis Report—a game-changer for data-driven teaching! This powerful tool gives instructo...

AkosFarago · 2025-02-27

We’re launching another round of invitations to the closed beta group to gather feedback around automated captioning, rolling transcript, private student notes and a lot more—complete the form by March 5th!

SamGarza1 · 2025-02-24

A huge thank you to everyone who participated in our recent survey about Discussion Checkpoints! Your feedback is invaluable, and we're excited to share how it's shaping this feature. Based on your input, we're making some key improvements that will ...

teryn_odom · 2025-02-11

Tl;dr: Impact Admins now have granular adoption data on NQ and the ability to strategically place messaging inside of New Quizzes to support migration and deepen adoption!

TamasBalogh · 2025-01-30

We would like to gather your feedback on the Discussion Summary feature, which has been available as a feature preview since July 2024. This initial period has allowed some of you to experience and utilize the feature, and we've received valuable inp...

sgergely · 2025-01-28

We’re excited to announce updates to a new table in the Canvas namespace that will be available in your CD2/DAP Query API dataset starting February 10th. These changes enrich the dataset with additional context and expand the range of supported use c...

SamGarza1 · 2025-01-22

This morning, we gathered our product team to discuss your feedback on the recent Speedgrader changes that apply to all Discussions in the Discussion Checkpoints feature. We heard you loud and clear – the update disrupted your grading workflow, espec...

ArohiDesai · 2025-01-16

We’re working hard to release the modernized SpeedGrader as soon as possible, with a target of Q1 2025. While we are striving to meet this timeline, we are committed to delivering the release no later than early Q2 2025.

Published: 06-20-2025