Community help

MikeElfland · 2025-11-11

Students submitted papers via a formal Assignment. I'm unable to directly edit the submission?

awasser · 2025-11-11

I uploaded a power point to my CANVAS course and my student told me that since they don't have power point on their PC, they cannot open the power point. What should my student do in order to open the powerpoint?

mhansel · 2025-11-11

I am instructor at a community college in Virginia. I have implemented a late penalty for my course (3% per day up to a zero). This late penalty works as expected for all of my assignments and discussion boards that DO NOT USE the checkpoint grading ...

rherron · 2025-11-11

How can I display the correct answer (not the accepted answer) for formula questions with tolerance in New Quizzes?Scenario:Correct answer from formula: 0.9001Tolerance: +/- 0.1 (forgives rounding errors across 8 calculation steps)Accepted answer fro...

RachAshUoM · 2025-11-11

HiI'm fairly new to uploading rubrics to Canvas but I have finally figured out the format for importing rubrics. However, I have read somewhere (but can't now find where) that you can remove the free-form comments boxes underneath each criterion? We ...

JennLong · 2025-11-10

Is there a relatively easy way to unpublish or lock entire modules, INCLUDING THEIR ASSOCIATED ASSIGNMENTS & QUIZZES, during certain hours?For example, I only want students to be able to access modules, pages, assignments, etc. during school hours (8...

s03483201 · 2025-11-10

My instructor has the homework listed however it is not pulling up for me to complete it. Please fix it

scunningham1 · 2025-11-10

How does your institution handle weighted gradebooks and students transferring in? I'm at a k-12 school system so we have students transferring in all the time. I'm not sure how to import their transfer grade and keep the grade fair.

edgar_soria · 2025-11-10

I teach several sections of the same Subject. I want to offer Group submissions [with individual marking of Group members] on the same subject matter. How do I use Group Assignment that is asking for name of a Group Set? What does Group Set mean?

CJDavis24 · 2025-11-09

Has anyone been having lag issues on Canvas LMS? In the last 48 hours, I am an instructor for a course, I have had many complaints from my participants and co-teacher, about the lag on Canvas. It doesn't matter what device, assignment, gradebook, or...

yummyrice2 · 2025-11-08

Hi, I'm a student trying to upload a profile picture. I had it set in the beginning of the semester (this August) with no problem, but it has started acting up and no longer shows as the original image. I've also already cleared my browser cache and ...

mprogers · 2025-11-08

My students typically make several common errors on each of the questions in an assignment. I would like each line of the rubric, representing one question, to allow me to mark each error, and get appropriate points deducted. Suppose I have a 10 poi...

ErickDS · 2025-11-08

Since yesterday afternoon, the platform has been slow to load. It currently loads correctly, but constantly displays a 403 Forbidden error. My students are also experiencing the same error and are unable to submit assignments.

dabriones · 2025-11-08

Multiple Hotspot has an unfortunate feature of generalizing the points received by the student for a particular question based on finding all relevant spots in the image. This is fine for questions that require completely finding all of the spots, bu...

LauraTywater · 2025-11-07

How can I delete a column in the gradebook but NOT the assignment? I have to deploy the "assignment" from McGraw Hill Connect, but it's not to be graded. It's worth 0- points but automatically creates a column in the gradebook I don't want this.

JulisaCerda · 2025-11-07

Creating a submission via quiz but was wondering if the students can record right from the quiz rather than uploading a video they created (on their phone)?

AshleyBorneo · 2025-11-07

I completed the modules for the self-paced course, however, I cannot manage to locate my certificate of completion. I am supposed to receive it automatically via email, which has not occurred, and at the end of my final module I am referred to a link...

AngelaBClark · 2025-11-06

Hi All, is there a way that I can change a student to "deferred" in grades? Thanks in advance.

lisadv · 2025-11-06

Is there a simpler way to align a discussion board for questions about an assignment rather than creating it separately and posting a link - which no matter how much you promote people ask questions via multiple means. It would be good to have a stre...

lngines · 2025-11-06

Hi all, We are experiencing a couple of issues with our Pages Index page. For many users, when there are enough individual pages to require extensive scrolling, the displayed width of the table is shorter after the initial pages that were loaded. (Th...

DavidWalker_AUM · 2025-11-06

Whom would you recommend as a 3rd Party Service for remediating Adobe Acrobat PDF's?

TerriSchmidt · 2025-11-06

Is there a way to color code the classification of assignment categories: Homework-Blue Classwork-Green Tests- Red Quizzes- Orange To see the different categories in the grade book? I know we can see for late, resubmission, etc. Thanks,

APrasad_04 · 2025-11-06

I'm trying to use the Canvas speedgrader, but when I open it up the comments section is taking up the whole page as shown in the screenshot below. It seems like the pdf is behind the grading screen. Before it used to be split up where half the page w...

lperkinsESHS23 · 2025-11-06

I would like to delete groups without deleting the assignments/grades for those groups. I have several group assignments, which are easily sorted as a teacher but not as a student. Is there a way to hide or delete groups that students no longer need...

AMye1 · 2025-11-06

Currently, we are encouraging faculty to clean up courses. Is it possible to have unpublished files be downloaded more than 1 at a time? And Is there way to distinguish files that are "scheduled" to be published, for example if they are in a unpublis...

VeronicaC02 · 2025-11-05

I have been using the audio (no video) comment feature on Canvas to give more detailed feedback to my students, but I would like to download it in order to keep records of it. Is there any way to do this? I can't seem to find a download button, since...

RobertaPell · 2025-11-05

Has anyone noticed an issue in Speed Grader where, after leaving an overall comment on a student’s assignment, the comment appears on a separate white page instead of displaying in the comment box as usual? I’ve seen this occur a few times recently a...

trevor_stone · 2025-11-05

Hi,I have checked the currently available files types that can be viewed directly in Canvas Viewer..doc, .pdf, .txt, etc.As we teach programming and databases, the addition of text based files with extensions .java, .py, .c. .sql would speed up our m...

JosephFrank · 2025-11-05

As a current student at a local county high school, I should present the issue of task clutter, because one of my biggest problems is losing track of schoolwork. If there were a neat, organized assignment section where I can see the deadline, then I ...

nataliet · 2025-11-05

I created a weekly assignment where students resubmit to the same assignment each week to create a digital portfolio in one assignment. In the past, I could look at the most recent and previous submissions and grade them in the single rubric in one ...

sgergely · 2025-11-10

DAP CLI 2.1.0 is here, bringing smarter API rate-limit handling and improved compatibility under the hood. This release also adds support for emoji characters in your database workflows, because data deserves a bit of fun too.

sgergely · 2025-11-10

Earlier this month, we announced the infrastructure upgrade powering the Canvas Data 2 (CD2) / DAP Query API, to Snowflake. We’re excited to share that this transition is progressing as planned and brings significant improvements in data fidelity, sc...

YasiAfsharnive · 2025-11-07

An overview of Enhanced Rubrics and all the awesome upgrades we've made to classic rubrics.

ZoeLubitz1 · 2025-10-30

Sharing our findings from the recent “Course Progression for Modules” Early Adopter Program (EAP).

SamGarza1 · 2025-10-24

We are excited to announce that Differentiation Tags is now Generally Available! Over the past several months, Differentiation Tags has grown into a more powerful, flexible, and intuitive tool that is ready to be used at scale—thanks in large part to...

sgergely · 2025-10-22

At Instructure, we're constantly working to enhance the tools you rely on every day. As part of that commitment, we’re excited to announce a significant upgrade to the core infrastructure powering our DAP Query API / CD2. This upgrade will require a ...

ElizabethEzzi · 2025-10-22

On November 15, 2025, we’re excited to make Canvas Portfolio generally available (GA) to all Canvas LMS customers at no additional cost. Canvas Portfolio makes it easier for educators to assess learning and for students to showcase their growth, all ...

DoraJekkel · 2025-10-17

From Filler Badges to Real Achievements: Your pathways can now directly pull verified course progress from Canvas. Fast, automatic, and trusted.

AlexisNast · 2025-10-16

You may have noticed that we are updating how we handle User Access Tokens. These changes have been made across the September and October deploys. I wanted to walk through all of these changes together and how they will improve institutions’ security...

sgergely · 2025-10-10

Following our recent announcement about the changes to the Canvas Page Views feature, we are excited to share a major update specifically for our developer community and partners: The new PageView History API is now available in Beta! This new asynch...

annalindsay · 2025-10-08

Discover the key takeaways from Berkeley College's Customer Discovery Session, where administrators, educators, and students shared their insights on the teaching and learning experience. Learn how their focus on simplicity and consistency will shape...

RyanNorton · 2025-10-07

Mark your calendars! Sharing early communication about a few changes we’ve made to our Canvas deploy and release schedule.

carlycurran · 2025-10-07

Empower Your Staff with Targeted Analytics

KevinMeredith · 2025-09-26

Updates and Resources on Parchment Digital Badges

SamGarza1 · 2025-09-16

We’re continuing our work to improve the instructor assignment experience in Canvas, and we’d love your input.

sgergely · 2025-09-12

We're rolling out some important updates to how Page Views are handled in Canvas, affecting both the user interface and our public APIs. These changes are designed to improve performance, accessibility, and data management, while also changing how pa...

rthornton · 2025-09-09

The Block Content Editor is coming — shaped by the voices of educators every step of the way. This new editing experience, powered by AI, makes creating engaging, accessible course content simpler and more attainable than ever before.

ruthfoulkrod · 2025-09-09

We’re developing Co-Labs, our new interactive product roadmap experience – and we’re looking for engaged customers to join the pilot. If you’re excited to share meaningful feedback and influence what comes next, this is your chance to get early acces...

F_King · 2025-09-09

At Flinders University, our Instructure Product leadership team had the privilege of coming together with educators, administrators, and students from across APAC. The conversations were filled with creativity, commitment, and collaboration. They rem...

rthornton · 2025-08-27

Our commitment to preserving the learning experience remains unwavering. When we launched our latest NPS survey, our north star was clear: do not disrupt learning. We set broad-stroke parameters with care but received feedback that these parameters f...

AkosFarago · 2025-08-08

Learn about the new integration between Canvas Studio and YouTube’s Player for Education!

NikkiWhang · 2025-08-05

Last week approximately 2,000 Canvas LMS users traveled to beautiful Spokane, WA for our annual InstructureCon event. During the week, we were granted an opportunity to sit down with several of our K12 and Higher Education users for a Customer Discov...

eschiebel · 2025-07-21

Canvas users may now choose to use a dyslexia friendly font.

KataKeri · 2025-07-21

A cleaner, more accessible, and easier-to-use Files page launched in Canvas on July 19! With improved navigation, bulk file actions, better accessibility, and a modern design, managing course and user files just got simpler. Prefer the classic view? ...

Rachel-Bowman · 2025-07-10

In today’s crowded edtech landscape, integration quality matters. Educators and administrators are under pressure to deliver seamless digital learning experiences without compromising on usability, data privacy, or security. That’s why we’re proud to...

Amy_Haskell · 2025-07-08

Last week, we hosted a K-12 Assessment Product Discovery Session (CDS) in San Antonio, bringing together curriculum and assessment leaders from districts across the country. This in-person event provided a valuable opportunity for participants to eng...

MichaelLysaght · 2025-07-08

Today, I’ll update you on some major progress on one of these projects: the Global Identity Service. And offer details of what you can expect over the next 12-28 months.

JoaoSilveira · 2025-07-08

During a recent Customer Discovery Session in Budapest, educators from Europe and Africa shared powerful insights on collaboration, mobile teaching, accessibility, and more. Their voices are already influencing how we evolve Canvas to better sup...

JoaoSilveira · 2025-07-03

A long request is now available: Canvas New Quizzes support to localized numeric formatting, allowing institutions to configure decimal and thousand separators based on regional conventions.

sgergely · 2025-07-02

We’re excited to release the data access platform (DAP) command line interface (CLI) referred to as DAP CLI 2.0. For developers and data engineers that access data from Canvas Data, this is a major version update that introduces new functionality, i...

Canvas Deploy Notes (2025-11-19)