Community Help

alex33345 · 2024-10-30

When considering Spravato cost, it's important to understand how pricing varies based on insurance coverage, dosage, and treatment duration. Lotus Psychiatry and Wellness is dedicated to making Spravato (esketamine) therapy accessible for those with ...

KEdwardsCCPS · 2024-10-30

For formula quizzes, I would imagine it being extremely useful to be able to set up variables so that that are related to one another. for example, wanting the percentages in average atomic mass to be randomized for students. Say you set one variable...

CATHYSHEELY · 2024-10-30

Good morning,In the last week I have had two students submit assignments that they shouldn't have been able to since the assignments were closed.In one case, the assignment isn't set to open till next week, but one student has already posted their wo...

FabioRossano · 2024-10-30

Hi, There are some inherited developer keys where the names have leading spaces resulting in some issues (e.g. sorting, odd results in Canvas Data). Is it possible for Instructure to remove these spaces, considering that inherited developer keys can ...

FlemmingVesterg · 2024-10-30

Hi I have discovered that the download button has been removed from Canvas, when you are adding PowerPoint slides to a Canvas modules, using iframes from OneDrive. It is no probem when you are attaching other Office365 files (Word, Excel, pub etc). ...

CMW-PGCC · 2024-10-29

So - I am grading discussions and I realized that it's a bit frustrating. Like most instructors, I ask students to respond to a post. HOWEVER, I sometimes ask students to (politely) DISagree with a post. Even when I ask them to agree, I ask them ...

TravisBower1 · 2024-10-29

I wish that there was a way to hop from one submission to another for a single student. Then the next feature that I would request is to have submissions of two students appear side by side. Sometimes I want to compare their work. In fact, having a t...

MichelleDaymill · 2024-10-29

Can I program the Return button in a course to redirect to the Modules list?

LynzWilmsey · 2024-10-29

We have installed Accredible to issue certificates to our learners successful completions. Our learners are now clicking on the module link to take them to Accredible to print out their certificate and it is throwing up an error. I have asked the Acc...

Flyfish2 · 2024-10-29

Hi Everyone,The latest update to Canvas has each initial post showing, and under each how many replies. This requires both me as Professor and all students in the class to hit that to open and see the peer posts for that specific initial post.What I ...

LeslieGarza · 2024-10-29

I am an Admin and I still do not have the attendance option. I am having to create multiple "assignments" as a means to record attendance and link it to a Google Doc. Can someone assist with this? Is there a number or individual assigned to regions? ...

cheri_masters · 2024-10-29

I have about 4 teachers who use Canvas Quizzes regularly. When students go to take a quiz from this teacher, they are having issues submitting their finished quiz. They get the spinning wheel of death. Often, the quiz will be submitted later, but mos...

smathews · 2024-10-29

We have Canvas Studio for video submissions to assignments. What is the difference between that and "media recording" submissions? Are they the same? Does Media Recordings still have limitations compared to Studio? There is no choice for submitting j...

DanielWeinberg · 2024-10-29

Students who are dropped from a course in our SIS (PowerSchool) are still appearing in the course on Canvas as "Inactive." I've tried removing them from the course directly in Canvas, but they reappear after the roster sync. Is there a way to not h...

MingleDynasty24 · 2024-10-29

Hello, All! We have an instructor at our institution that has made updates to the master course, but when the master course was copied over for her 8-week session, the changes did not copy over. One example - The instructor updated the unit 1 quiz ...

mbgraham · 2024-10-29

Has anyone successfully gotten Microsoft Editor (grammar, spelling checker) working within the Canvas RCE when using Chrome? Microsoft Editor says that adding the browser extension makes it work, but it does not seem to be able to work within the Can...

jaimie_admin · 2024-10-29

If you are an instructional designer at a small private university, and there are four or less instructional designers at the institution, who manages your LTIs (TurnItIn, etc.)? Do you, or does the IT department?

carlos_gomez1 · 2024-10-29

Hello community, since october 21, we cannot generate the Student Submissions report from canvas, it got stuck in this state (image 1), we tried everything to get it unstuck and nothing works, any help?

lenz · 2024-10-29

Hi All, I can't stand this ⬇️ and am looking for any and all advice. Thanks so much, Chérie

AngeliqueBezuid · 2024-10-29

Good day,I’m looking for the correct format to include feedback on individual answers in my multiple-choice quiz.I’ve tried using the @ symbol as well as + or - indicators, but neither approach seems to work. I’ve successfully imported the quiz along...

GideonWilliams · 2024-10-29

I have created a staff skills survey using the Canvas Quiz tool. I them made my own custom grading scheme to assign a 'Tier' to a particular score from the quiz. The tier shows up fine in the gradebook. But when I come to export the gradebook it rev...

natalie_hamilto · 2024-10-28

Hi. Can somebody help me understand why a student is getting this error message: "Giving up on retrieving media sources. This issue will probably resolve itself eventually." when uploading videos please? The videos are under 500 MB, internet is stabl...

AdminMLS · 2024-10-28

Hey! Can we delete selected unpublishes canvas accounts?

EmmaHendren · 2024-10-28

We have multiple teachers getting the Service is currently unavailable message in the SpeedGrader doc viewer. I have checked the Canvas status here https://status.instructure.com/ There are no known errors showing but there is an previous incident fr...

cl1008 · 2024-10-28

"Response Questions" is a category that made up 25% of my grade in my AP World class. Last time I got 11/12 for the Response Questions in the last unit, and my grade went up at least 2% or 3% I think. I got 11/12 again for this unit, the teacher ente...

ConnorDunnihoo · 2024-10-28

I believe Canvas should add the option to give students partial credit for sorting and categorization style questions so that faculty can more accurately assess students' understanding of the material. If one aspect of a student's answer is wrong, th...

EvanDonovan · 2024-10-28

In our Account, we have 3 active terms currently. We need to inactivate 2 of them because they are showing as defaults on the filters in the new Analytics Hub. I tried to do this on the Terms page, but didn't see an option for it. Both of these terms...

dacia_hayslip · 2024-10-28

Is it just me, or is it ridiculous to not be able to just UNPUBLISH a quiz in Canvas? Like others, I have created quizzes that are automatically published (another annoying "feature") and students are hopping on and taking quizzes before we have cove...

BethHolcomb · 2024-10-28

Hello,Our organization uses Canvas to provide training courses for our industry. We are finding that some factory workers that could benefit from these training courses do not have personal emails or unique corporate emails to use when enrolling. Is ...

tami_smith · 2024-10-28

This new quarter I suddenly have an issue with the CommonLit external tool. The other external tools work great, but whenever I try to use CommonLit, I get the sad face paper icon. I have used this option plenty of times, so I am not sure why it isn'...

TamasBalogh · 2024-10-25

I’m excited to extend the End of Quarter Update practice - which might be familiar from New Quizzes Updates - to Discussions, ensuring you’re informed about recent improvements in the last 3 months and our upcoming objectives for the upcoming quarter...

SamGarza1 · 2024-10-24

We’re excited to share an update on the progress of Discussion Checkpoints! Before moving the feature into our beta environment, we had the privilege of working with four institutions that tested the functionality.

RaviKoll · 2024-10-24

We’re excited to share that SpeedGrader is getting a significant upgrade! These changes are designed to make your grading process even smoother, faster, and more reliable.

GergelyTar · 2024-10-24

With our October release, we're introducing some really exciting updates in Intelligent Insights.

teryn_odom · 2024-10-21

Tl;dr: Get excited! LTI Usage has two powerful new capabilities being released tomorrow! Read on for more details.

ruthfoulkrod · 2024-10-18

Submit your feedback on our proposed new process for Ideas & Themes!

carlycurran · 2024-10-17

Your Admin Analytics data is fresher! Admin Analytics is now on DAP. New Course Analytics will be on DAP by the end of November.

DanaOkerlund · 2024-10-17

Over the past quarter, we've made strides in enhancing the New Quizzes experience with several updates. One of the highlights is the introduction of Custom Feedback, allowing instructors to provide personalized feedback to students after quiz complet...

AllisonHowell · 2024-10-16

What we heard from our Alpha group and what we’re doing next

MichaelLysaght · 2024-10-15

As I approach my first anniversary as Chief Technology Officer, I wanted to share with you, our customers, how my team is approaching some of the foundational technical work that will power our product into the future.

RyanNorton · 2024-10-07

Mark your calendars! Sharing early communication about a few changes we’ve made to our Canvas deploy and release schedule.

jsailor · 2024-10-04

We’re thrilled to announce that Khannmigo Teacher Tools can now be enabled directly within Canvas! This powerful integration streamlines lesson planning and accelerates time-consuming tasks – all without leaving the LMS. The Khanmigo Teacher Tools in...

marycornia · 2024-10-03

Learning Accelerators, Teams Assignments integration now generally available for Canvas

AkosFarago · 2024-10-03

We’re launching a closed beta group to test our newly redesigned media player, featuring improved accessibility, privacy, and adaptive streaming. Be part of shaping the video experience in Canvas!

TamasBalogh · 2024-10-01

Since the Discussions Redesign was enforced, we’ve addressed some unforeseen issues and are now focusing on enhancing key areas and introducing new features. We’ve already received some valuable feedback, giving us a general idea of what needs attent...

teryn_odom · 2024-09-26

We’re excited to announce the first iteration of a powerful new feature in Impact—Course and Term-Based Messaging with the addition of Sub-Account-Based Messaging as a bonus! This allows Impact admins to target Canvas users with highly personalized m...

AllisonHowell · 2024-09-23

The long term fix is nearing code completion and will be released to production in late October

SamGarza1 · 2024-09-18

Are you curious about Discussion Checkpoints? I’m here to give you a sneak peek at this highly anticipated release, coming later this year.

sgergely · 2024-09-13

We’re excited to introduce DAP CLI 1.2.0, featuring secure connections to MySQL and PostgreSQL, optimized memory usage for cloud environments, and improved error handling for parquet files. In addition, the CLI now logs system environment details for...

TamasBalogh · 2024-09-11

In a previous post, we explained the issue where the 'Disallow Threaded Replies' option was inadvertently applied to discussions that were intended to remain threaded. Unfortunately, due to the nature of the update, we are unable to identify which sp...

teryn_odom · 2024-09-11

Ahoy there! After recently docking to provide you the ability to hop aboard with a high-level overview of what LTI Usage is, we want to now dive deeper into how it works and what you should (and should not) expect.

shirenv · 2024-09-09

I'm excited to share an upcoming event that reflects our commitment to keeping you informed and at the forefront of our product evolution. We know how much you care about staying up to speed on product updates, so Instructure New and Next will walk y...

jperkins · 2024-09-03

We're adding some new functionality to allow customization options for Canvas Username/Password logins.

SamGarza1 · 2024-09-03

Originally slated for an earlier release, we have decided to shift the full launch of Checkpoints to Q4, with the beta version available in October and the production release scheduled for November.

RyanNorton · 2024-08-27

Given the busy back-to-school season, our team has been revisiting our Canvas Deploy Schedule to ensure we can minimize any potential disruptions. As a result our Beta and Production deploys have been delayed by 24 hours.

SamGarza1 · 2024-08-21

We're exploring new possibilities for Canvas Group functionality, including the option for private groups and we'd love your input!

RaviKoll · 2024-08-21

Announcing a new feature preview available in Canvas. Read on to learn about our redesigned rubrics and join us in the Enhanced Rubrics User Group to provide feedback and stay up to date on future developments.

TamasBalogh · 2024-08-16

On August 14th, 2024, we deployed an option in Discussions that allows you to disallow threaded replies. This feature was previously available in the legacy Discussions but was missing in the redesigned version. As a result, some of you may have noti...

SamGarza1 · 2024-08-15

As we continue to innovate and improve Canvas, we are excited to share some new features designed to make your experience more seamless and efficient.

sgergely · 2024-08-14

We are committed to providing a reliable and efficient service for your data needs, and as part of this commitment, we will be performing scheduled maintenance on our CD2 API infrastructure. This maintenance is essential for ensuring continued perfor...

Canvas Deploy Notes (2024-11-06)