Community Help

MR8 · 2025-07-12

How may an instructor access an Announcement's history?

JenniferWetzel · 2025-07-11

After a "group" is set up, will the students get a notification?Are students able to start their own group?Are students able to start their own "discussions" for their "groups".I appreciate any help you can provide.

TylerHarubin · 2025-07-11

i have pre test and post test that i do not want to be used as part of students grades bc i have chapter exams that will be graded. i still want the students to take the pre and post test how to i go about them taking it but it not effecting there gr...

EvanDonovan · 2025-07-11

Is there a way to have Teachers post Announcements to all Sections even if limited in grading for their section? Based on my research so far, there is not a way to do this, except potentially through creating a custom role. But the information on cus...

KeithDICKINSON · 2025-07-10

How do I duplicate a course including all assessments and documents with a new title? I have several single semester courses that I have to duplicate for semester 2 this year. Is there a quick way that I can duplicate these courses and simply change ...

DonnaMcGovern · 2025-07-10

HiI have downloaded the test banks for 18 chapters from my publisher's site. They now reside in Canvas and are accessible when searching for test banks.I would like 2 or more chapters to be included in each question group, but I'm missing something....

KerryKeller · 2025-07-10

We are trying to determine what triggers a graded submission timestamp. For example, when a faculty member goes in and enters comments on an assignment but doesn't enter a grade and hits the submit button does that trigger the system to say an assign...

hoovenl · 2025-07-10

Is there any way to sort students into Microsoft Teams instead of Canvas Groups? I would love to save students from spending time on that.

KatGorringe · 2025-07-10

Good afternoon all, We are gearing up for the start of the school year. We use Canvas as our LMS and PowerSchool as our SIS. I have a few teachers who sync trades from Canvas to PowerSchool (not many as generally we find it can be troublesome at time...

JoeMonsale · 2025-07-10

I am making a quiz question with multiple answers. Is there a way for an automatic response statement to appear when a student clicks on answer?

CarrieAdams · 2025-07-10

I could use help with this! For my AP Courses, I am using Canvas Quizzes to mimic the platform of Bluebook and AP Classroom for timed essays. However, I want to be able to download the student submissions and print, like I can for Canvas Assignments....

Andreas_Hopf · 2025-07-10

The top five colours in the colour palette disappeared (macOS, Windows; Safari, Chrome, Firefox). The palette is a rectangle cropped by the top row of colour swatches. How do we get the full palette back? Also, once our teachers' laptops are restarte...

SimeonDieterle · 2025-07-09

I accidentally created two profiles under the same email address. I would like to delete one of them. My instructors have requested I delete one of them to avoid confusion but I do not see a way to do that.I have two different usernames and I only ne...

CassyCoggins · 2025-07-09

I have a PDF of a learner workbook uploaded to Canvas so each student gets their own copy to annotate.When I open the PDF (using a test student account), I can see the annotation tools but when the students open the PDF, they can't see the annotation...

mwhite3 · 2025-07-09

So I haven't been able to figure this out and so I am humbly seeking the wisdom of the masses. I have page where I would like to have some separation between tasks. However, I am unable to get the text to align directly underneath the headings. Unfor...

LEASUSAN · 2025-07-09

Hi!We're moving to Simple Syllabus as our ONLY syllabus option for Fall 2025. If a student clicks a link to the Canvas syllabus, they will be redirected to the course homepage. This redirect makes sense to us, and we're fine with it, BUT we are wonde...

lmarquez · 2025-07-09

Hi, We have had a lot of turnover in our technology department and we no longer have access or know the contact for our CSM. We are attempting to transition from our legacy canvas integration to the API+ integration, but since we have no contact for...

Kam6 · 2025-07-09

module 10 specifically the first quiz.

SkylynnCottrell · 2025-07-09

I am having problems getting my Tophat class attached to the LMS and when I try launching it from the app it says something is wrong. I was wondering if there’s any way it can be fixed.

darioschiraldi · 2025-07-09

Hi everyone,I'm Dario Schiraldi, trying to figure out how to access the next scheduled course or module in Canvas. I’ve checked my dashboard, but I’m still unsure where to look or if I’m missing something. Has anyone else had this issue before? I’d r...

CassyCoggins · 2025-07-08

I have student and trainer resources for my course separated and accessed by clicking a tile. How do I lock students out from being able to click through to the trainer resources?

JasonBowyer1 · 2025-07-08

I have submitted a second attempt for case studies in my first module CHCCOM005. My first attempt was marked and assessed in 24 hours. My system confirms I have submitted a second attempt however, it has been just over 3 days and I have had no respon...

KimEdgar · 2025-07-08

Hi Canvas Community We have a use case where we would like to show grades/completion achieved in one course, in another course. For example: There is a Lab induction course which is used by many award courses. A student is required to complete a co...

RyanFino · 2025-07-08

Pretty sure this is possible, but would like some confirmation on something. Documentation and/or screenshots would be best but I understand this is a niche/specific question that might not have official documentation. Let's say I have a Canvas insta...

Blu0 · 2025-07-08

I'm a student using Canvas, and whenever I go to the Library Course Materials on one of my class pages it's completely blank (image attached below). Earlier this summer term it worked just fine, however now nothing shows up on the page. I've already ...

GLoya · 2025-07-08

Hi all,We've encountered a recurring issue in Canvas where students are blocked from progressing in a module due to unmet prerequisites—usually a required quiz score—even though the Gradebook shows they've met the requirement.When a student attempt t...

john_preston · 2025-07-08

I'm having an issue where student's assignments keep resizing smaller and I have to keep increasing the size. What could be causing this? Using a 4k screen, set to max resolution and 150% zoom. Using Microsoft Edge on a Windows 11 machine. Assign...

darioschiraldi1 · 2025-07-08

Hi Canvas Community,My name is Dario Schiraldi, and I am the CEO of Travel Works, a company focused on leveraging technology to streamline and enhance the travel experience for individuals and businesses. I have been deeply involved in the tech space...

WillFuriosi · 2025-07-07

I am designing a course that the administrator created a uniform set of templates to utilize. They were organized under a singular module labeled 0 Template - X for each type of discussion, page, etc. I used "Copy to" to create copy of this and used ...

SharonKendrick · 2025-07-07

I can't seem to find how to open or even find my next class?

Rachel-Bowman · 2025-07-10

In today’s crowded edtech landscape, integration quality matters. Educators and administrators are under pressure to deliver seamless digital learning experiences without compromising on usability, data privacy, or security. That’s why we’re proud to...

Amy_Haskell · 2025-07-08

Last week, we hosted a K-12 Assessment Product Discovery Session (CDS) in San Antonio, bringing together curriculum and assessment leaders from districts across the country. This in-person event provided a valuable opportunity for participants to eng...

MichaelLysaght · 2025-07-08

Today, I’ll update you on some major progress on one of these projects: the Global Identity Service. And offer details of what you can expect over the next 12-28 months.

JoaoSilveira · 2025-07-08

During a recent Customer Discovery Session in Budapest, educators from Europe and Africa shared powerful insights on collaboration, mobile teaching, accessibility, and more. Their voices are already influencing how we evolve Canvas to better sup...

JoaoSilveira · 2025-07-03

A long request is now available: Canvas New Quizzes support to localized numeric formatting, allowing institutions to configure decimal and thousand separators based on regional conventions.

sgergely · 2025-07-02

We’re excited to release the data access platform (DAP) command line interface (CLI) referred to as DAP CLI 2.0. For developers and data engineers that access data from Canvas Data, this is a major version update that introduces new functionality, i...

SamGarza1 · 2025-06-23

Now that Differentiation Tags is available in Feature Preview in production as of June 21, 2025 , you may be asking yourself: What’s the difference between Sections, Groups, and Differentiation Tags? How do I know when to use each one?

AlexisNast · 2025-06-23

Discover how the new Canvas Apps experience streamlines app discovery, management, and monitoring, saving administrators valuable time. This enhanced experience provides critical data for informed investment in tools educators and learners truly use,...

SamGarza1 · 2025-06-18

Discussion Checkpoints are now available in Group Discussions! As we conclude the Discussion Redesign initiative, we invite you to share your feedback in a brief survey.

SamGarza1 · 2025-06-11

We’re exploring ways to improve the Learning Mastery Gradebook (LMGB) in Canvas—and we’d love your input.

SamGarza1 · 2025-06-09

We’re exploring ways to improve the Peer Review experience in Canvas and we need your input!

sgergely · 2025-06-03

We're excited to announce the upcoming release of a new column, non_collaborative, in the Canvas Data 2 (CD2) Query API's groups and group_categories tables at 2025-06-12. This column helps clearly distinguish between standard collaborative groups an...

ZoeLubitz1 · 2025-06-02

The Course Pacing feature is now only in Course Settings, not behind a feature flag. It is still disabled by default.

YasiAfsharnive · 2025-05-21

Learn more about performance and usability updates coming to SpeedGrader, June 21, 2025!

SamGarza1 · 2025-05-21

Differentiation Tags are a powerful new feature coming soon to Canvas! And we’re excited to announce that the Differentiation Tags feature is now available in Feature Preview in beta environments.

shirenv · 2025-05-21

At Instructure, we believe the best way to improve is by listening to the people who use our tools every day—you. That’s why on June 21st US customers will begin seeing a quick question pop up while using Canvas or Mastery asking for your feedback. I...

TamasBalogh · 2025-05-13

To streamline the user experience and create consistency across all Canvas features, the dedicated “attach” button in Discussions and Announcements will be removed on July 19th, 2025. Users can continue to upload images, videos, and files via the RCE...

carlycurran · 2025-04-28

We've heard your feedback! You’ve been asking for clearer course data in Admin Analytics and Intelligent Insights. We're excited to announce a change that will improve your experience.

TamasBalogh · 2025-04-22

Over the past few months, we've implemented several UI and UX improvements to the Discussion Summaries feature preview, driven by the valuable feedback you've shared with us.

KevinMeredith · 2025-04-16

Customer Discovery Session takeaways from March 26th at Instructure headquarters. Members of the Internet2 consortium met with Instructure R&D teams to discuss edtech management and maximizing effectiveness.

SamGarza1 · 2025-04-10

Discussion Checkpoints Now Available at the Sub-Account Level

annalindsay · 2025-03-31

We recently hosted a Customer Discovery Session with R1 institutions at our Salt Lake City HQ, gathering valuable feedback on the Canvas LMS roadmap, assessment tools, and upcoming features like STEM item types and Differentiation Tags. This blog hig...

annalindsay · 2025-03-25

We recently participated in our first Customer Discovery Session of 2025 in Lakeland, Florida, where educators shared invaluable feedback on AI, accessibility, and user experience. Discover how their voices are shaping Canvas LMS.

ShelbySchaefer · 2025-03-25

Discover what’s top of mind for today’s career learning leaders—from skills-based frameworks to AI-powered efficiency—in our latest customer discovery session recap.

shirenv · 2025-03-24

Ideas, Customer Discovery Sessions, and Early Adopter groups are exciting, but our efforts go beyond that. Here’s how we’ve been further strengthening our partnership:

sgergely · 2025-03-19

We’re excited to announce an update to the context_external_tools table in the Canvas namespace of the DAP Query API. On 31st of March in 2025, we will be adding a new column: unified_tool_id: A unique identifier for the external tool, helping Canvas...

sgergely · 2025-03-12

We’re excited to announce the release of DAP CLI 1.4.0, which significantly boosts efficiency and ease of use by introducing multi-table operations. This release addresses a major customer pain point by allowing operations on all or selected tables w...

BalazsSerenyi · 2025-03-04

This quarter, we’ve made exciting enhancements to New Quizzes, from improved accessibility to expanded functionality. But the highlight? Our brand-new Student Analysis Report—a game-changer for data-driven teaching! This powerful tool gives instructo...

AkosFarago · 2025-02-27

We’re launching another round of invitations to the closed beta group to gather feedback around automated captioning, rolling transcript, private student notes and a lot more—complete the form by March 5th!

SamGarza1 · 2025-02-24

A huge thank you to everyone who participated in our recent survey about Discussion Checkpoints! Your feedback is invaluable, and we're excited to share how it's shaping this feature. Based on your input, we're making some key improvements that will ...

Canvas Deploy Notes (2025-07-16)