Community Help

KeithPhinney · 2024-09-20

Is there a way to change the color of an assignment in the gradebook to indicate that it is no longer available? Ideally, a student could look at the gradebook and see assignments that aren't available (a red header), assignments that will close soo...

ambaumga · 2024-09-20

Has anyone else worked with the Vista Higher Learning (VHL) integration, and noticed that after an assignment has been set up and the gradebook has been synced, when students start completing the assignment it generates a second assignment "shell". T...

OmyaasreeBalaji · 2024-09-20

I am a Teacher's Assistant for a course and wanted to change the timings for my office hours, just wanted to know if people get notified when i change the simple syllabus or would i have to send out messages to the entire class about the change i ma...

JatinBhavsar · 2024-09-20

When a user signs in to Canvas , after how much time of inactivity will the user be automatically logged out ?

Sampe · 2024-09-20

Is there a way to customize the automatic late deduction to a percentage per week late? I see the ability to deduct per hour or day late, but no longer than that.

mjstewart · 2024-09-20

When students send me a message via Canvas, I get a copy in my university email the way I'm supposed to. In past semesters, when I replied to those students from my institution email, a copy of my reply would be sent to my Canvas Inbox. That is no lo...

DanielleReysen · 2024-09-20

Is there a way to pre-set or establish rules for my weeks classes to publish on a certain date? Example, Monday is Week 3 and I want all that information to be published Sunday night at midnight. Or is publishing all manually done? Thanks

joannal_lau · 2024-09-20

Hi all, I'm having issues with SCORM and Canvas working with each other, when the same set up has worked previously. Essentially, I have an Articulate Rise SCORM package. The publish settings were: SCORM 1.2 (also tried 2004 and API),completion scor...

msUSC · 2024-09-20

I have two courses, A: Spring Wrap and B: Spring Course.When a student has successfully completed B: Spring Course, I want their successful completion of the entire course or a specific assignment to automatically (or, if necessary, upon being trigge...

MadisonMeiser · 2024-09-20

I wanted to combine my 7th Grade (orchestra II) and 8th Grade (orchestra III) together. Instead I put the 7th Grade Orchestra into another class. Is there a way I can take the class out of another combined class?

rpsimon · 2024-09-20

This is the first year that I allowed my teachers to cross list their course sections with parallel classes that they teach. The course section number in the grade export at the account level is not matching the course section number in which they a...

GideonWilliams · 2024-09-19

I've written this as a blog post - link below - but, in summary... We are trying to make the Assign To feature work for us, using Assign to in Modules and individual features. We are having problems with permissions for individual students and sectio...

MaggieMartinez · 2024-09-19

I received a pairing code from my student's teacher but when I signed up, I think she paired me with her account and made me a student instead of an observer for my student. I deleted her courses (I think) and now I don't have the option to use my st...

KatieHRHealey · 2024-09-19

Hello!Is there a way to insert external links to Canvas pages and have them open within the same tab/window?The Web Content Accessibility Guidelines recommends minimizing the number of links that open new windows or tabs. I've tried editing the HTML ...

JillianGuthrie · 2024-09-19

It would be great if we could have a feature like google classroom, where I can see and interact on a student's paper while it is being typed on. Right now, I can only see their work AFTER they have submitted it, which leads to them having to resubmi...

donnie · 2024-09-19

How do most instructors run an online course? This will be my first online course I'm running soon!

jenn4 · 2024-09-19

I use the Calendar Feed link from the Canvas Calendar so I can see all of the assignment due dates in my regular calendar. (That's the intent, right?) However, Canvas has started adding any courses with due dates into the feed, regardless of whether ...

Von_Marshe · 2024-09-19

Whenever I create a rubric it adds "(1)" to the name despite not having a rubric with a similar name. What could be the cause of the problem and how do I fix that??

dandro · 2024-09-19

My teammate and I have been sharing content directly all year. Today when she shared a quiz she created with me and I imported it, I could not publish it. I tried to reimport it and tried again to no avail. I created an entirely new module and import...

eesmith · 2024-09-19

I would like to see that the quizzes have the added feature of a suggested time limit, with the timer, yet allow students to go over the time instead of immediately closing. For an asynchronous course, this would be beneficial for instructors to: Al...

JohnMorris3 · 2024-09-19

Our University has many very large courses that use Scantron sheets for testing, including student comments. In Moodle, we were able to upload these into a comments field in the grade book. It appears from older discussions that workarounds exist. Ca...

milaanparmar9 · 2024-09-19

I have a student who started test and was kicked out immediately. There is no record of her attempt in "Moderate" section however, I can see her attempt in Proctorio gradebook. The poor student is waiting. How can I reopen it in moderate tab when the...

Ethel2 · 2024-09-19

This article says that I should be able to sort gradebook by first name, but it only sorts by last name. I followed the instructions, but all it did was swap first and last name, but the sort still used the last name. How can I sort by first name?Tha...

TahsinGökçeer · 2024-09-19

I exported the course content, but when I try to import it into another course, after selecting the file and clicking the import button, it says 'pre-processing' in the 'Current Jobs' section. After 1 hour, it gives a 'timed out' error. I deleted the...

jbernardi · 2024-09-19

Hi, We are just starting using HMH IntoMath (Grades 6-8). We are struggling to get assignments to sync.We got the "Are You Ready?" to sync but only have had a little success to get the "On Your Own" to sync. One teacher did, one didn't but posted t...

Carmen25 · 2024-09-19

Hello, I'm looking for a single field in the Gradebook that can be used to send an API call to a third party system (Salesforce I think) to trigger the student's course completion certificate. My problem is, most of our courses have multiple assignm...

rstoudt · 2024-09-18

I am an instructor and I have used both Google Docs Cloud assignment and Google Assignments (LTI 1.3) and have this same problem with both types of external tools and I am frustrated and so are my students. Here is the problem: I create a Google Doc ...

lfleming · 2024-09-18

Is it possible to compare statistics on exam questions in different semesters? For example, after making a curriculum change, can performance on the same question be tracked over time (in different semesters)?

TaviaMcLeod · 2024-09-18

I need help getting my Brisk extension to work in speed grader to leave student feedback. Canvas supports Brisk in speed grader, however mine will not work. Any suggestions??

BStutzman · 2024-09-18

When teachers are giving feedback in Speedgrader, html code is being inserted. Has anyone else noticed?

SamGarza1 · 2024-09-18

Are you curious about Discussion Checkpoints? I’m here to give you a sneak peek at this highly anticipated release, coming later this year.

sgergely · 2024-09-13

We’re excited to introduce DAP CLI 1.2.0, featuring secure connections to MySQL and PostgreSQL, optimized memory usage for cloud environments, and improved error handling for parquet files. In addition, the CLI now logs system environment details for...

TamasBalogh · 2024-09-11

In a previous post, we explained the issue where the 'Disallow Threaded Replies' option was inadvertently applied to discussions that were intended to remain threaded. Unfortunately, due to the nature of the update, we are unable to identify which sp...

teryn_odom · 2024-09-11

Ahoy there! After recently docking to provide you the ability to hop aboard with a high-level overview of what LTI Usage is, we want to now dive deeper into how it works and what you should (and should not) expect.

shirenv · 2024-09-09

I'm excited to share an upcoming event that reflects our commitment to keeping you informed and at the forefront of our product evolution. We know how much you care about staying up to speed on product updates, so Instructure New and Next will walk y...

jperkins · 2024-09-03

We're adding some new functionality to allow customization options for Canvas Username/Password logins.

SamGarza1 · 2024-09-03

Originally slated for an earlier release, we have decided to shift the full launch of Checkpoints to Q4, with the beta version available in October and the production release scheduled for November.

RyanNorton · 2024-08-27

Given the busy back-to-school season, our team has been revisiting our Canvas Deploy Schedule to ensure we can minimize any potential disruptions. As a result our Beta and Production deploys have been delayed by 24 hours.

SamGarza1 · 2024-08-21

We're exploring new possibilities for Canvas Group functionality, including the option for private groups and we'd love your input!

RaviKoll · 2024-08-21

Announcing a new feature preview available in Canvas. Read on to learn about our redesigned rubrics and join us in the Enhanced Rubrics User Group to provide feedback and stay up to date on future developments.

TamasBalogh · 2024-08-16

On August 14th, 2024, we deployed an option in Discussions that allows you to disallow threaded replies. This feature was previously available in the legacy Discussions but was missing in the redesigned version. As a result, some of you may have noti...

SamGarza1 · 2024-08-15

As we continue to innovate and improve Canvas, we are excited to share some new features designed to make your experience more seamless and efficient.

sgergely · 2024-08-14

We are committed to providing a reliable and efficient service for your data needs, and as part of this commitment, we will be performing scheduled maintenance on our CD2 API infrastructure. This maintenance is essential for ensuring continued perfor...

teryn_odom · 2024-08-08

We’ve accomplished a lot and are continuing to invest in improving all things LTI to ensure that you can better understand, manage, and deepen adoption of your LTI tools.

RyanNorton · 2024-08-02

We have heard from many of you regarding the evolving ecosystem around access token usage and we wanted to share our upcoming plans and strategies.

TamasBalogh · 2024-08-02

Hello Community Members, I’m Tamas Balogh, the new Product Manager for Discussions. Some of you might remember me from when I was the Technical Product Manager for New Quizzes. I left Instructure in March, but I'm excited to announce that I’m back!

DanaOkerlund · 2024-08-01

For reference: Link to New Quizzes End of Quarter Update Q1 - 2023 New Quizzes News In the past quarter, we've been hard at work bringing valuable updates to New Quizzes that enhance its functonality and usability. One of the key updates is the ab...

AllisonHowell · 2024-07-31

We heard your feedback—the extra step to set due dates is too much. Within the next month, the edit pages for assignments, quizzes, and discussions will revert to their previous design, while preserving the new features for selective module release a...

CarlySteenstra · 2024-07-30

Instructure is committed to enhancing the management and use of LTI (Learning Tool Interoperability) apps within Canvas to be as efficient and impactful as possible. We are also dedicated to providing our partners with outstanding integrated experien...

sgergely · 2024-07-25

We've made important updates to our DAP CLI documentation, including new resource links, detailed explanations on queries, and guidance on datasets and namespaces. Coming soon, the DAP CLI will support secure connections to MySQL and PostgreSQL, bett...

jcrossonhill · 2024-07-19

At InstructureCon we heard from several of you that migrating from LTI 1.1 to 1.3 has been a challenge. We wanted to ease this as much as possible for both tool developers as well as users of their tools, so we have created this best practices guide....

shirenv · 2024-07-16

We just wrapped our 14th InstructureCon last week in Las Vegas! Our team gathered with nearly 3,000 customers and partners from across the globe for over 260 inspiring sessions. The temperature outside soared to over 115 degrees, but inside, the atmo...

Dalma_Schnell · 2024-07-15

We're changing your Portfolium Outcomes Assessment Grade Exchange LTI experience. Starting August 5th, to align with new web standards and boost security, the Grade Exchange LTI will open exclusively in a new tab.

annalindsay · 2024-07-12

Discover how global collaboration is driving innovation and shaping the future of Canvas LMS. Dive into the highlights of our latest discovery session and see how we're committed to enhancing the educational experience for our diverse user community.

SamGarza1 · 2024-07-05

I wanted to share a final update on the Discussions/Announcements Redesign before it becomes officially enforced on July 20th.

KevinMeredith · 2024-07-01

On June 15, 2024, the Lucid Visual Collaboration Suite (LucidChart and LucidSpark) was made generally available to all Canvas customers. This integration gives educators and students alike an elevated teaching and learning experience in Canvas throug...

GergelyTar · 2024-07-01

We are thrilled to announce that our Admin Analytics feature in Canvas is now being migrated to the Data Access Platform (DAP). This transition brings a host of benefits, ensuring a more efficient, consistent, and insightful experience for all users.

SamGarza1 · 2024-06-24

In our continuous effort to enhance the Canvas experience, we're excited to share the latest updates and improvements we've made based on your feedback. Over the past few months, our dedicated team has been hard at work addressing key user pain point...

AllisonHowell · 2024-06-17

Plus pages, ungraded discussions, an “assign to” makeover, and more!

SamGarza1 · 2024-06-14

At Canvas, we continuously listen to your feedback to ensure that our tools meet your needs effectively. Based on the valuable insights we've gathered, we're making a temporary adjustment to our discussion redesign.

Canvas Release Notes (2024-10-19)

Upcoming Canvas Changes 2024-11-16 Removal of null values in custom parameter valuesExpands all group related LTI variable expansions. For more information, please see Upcoming Canvas Changes. In this Canvas release (19 October), on the Account ...

Canvas Deploy Notes (2024-09-25)