Community Help

JenniferMangan · 2025-05-16

I'm wondering what it means when the quiz log says a student answered all these questions at one time. Is this AI use? Or an error in the log? According to this log the student answered most of the final exam questions within the first few seconds...

JuniorNL · 2025-05-15

I have recently started a new job that made me a Canvas administrator, and I need help understanding a discrepancy involving Outcome Proficiency Ratings. Context: I am an admin in two different instances of Canvas. One instance belongs to my company,...

rayvonwill · 2025-05-15

Hello community: For starters, I'm not a developer, but have a general understanding. For context, we are a for-profit trade school. As a SIS, we are using a CRM called Method.Me. Method uses REST APIWhat we are trying to accomplish is to pull grades...

mgregor · 2025-05-15

The Syllabus tab is no longer available, and I would like to include the Course Summary to the Font (Home) Page. The information is very useful to a student and required by the College. The Course Summary feature is not available as an option in page...

EmilyLentz · 2025-05-15

When I follow the directions to deactivate a student from the course, I click on the gear and am only given the option to delete the student. No prompt for deactivation.

BrendanRestly · 2025-05-15

Trying to sync my gradebook from Canvas to Blackbaud Portal as I normally do but I am getting the following error code:ExistingAssignmentMissing. I tried to delete the assignments from Portal and remaster my gradebook to no avail. I can share logs/sc...

bernard_hamill · 2025-05-15

I have a course with each assignment given to two sections. My 25/26 course will be identical to my 24/25 course with the exception of changing the due date. When I import the 24/25 course into the 25/26 course I lose all my due dates even when check...

RyanHayes · 2025-05-15

Is it possible to share stock banner/header images in a way that they are available to ALL courses? We'd like to have a collection of stock banner images that IDs or faculty can insert into the home page and other pages of their courses for consisten...

Chris_Beks · 2025-05-15

When we started using Canvas a few years ago, we set up a pretty simple account and sub-account structure for our institution. Under the root account, we created a sub-account for Catalog, one for training courses, and one for migrated courses of the...

KevinDavies · 2025-05-15

Hi,I frequently have Excel spreadsheets submitted that have print areas set - when Speedgrader displays these to me, there is currently (to my knowledge) any way to override the print area, so a lot of the time I can't see most of the spreadsheet. O...

LisaAngel · 2025-05-15

Is there a way for students to create a digital notecard they can reference during tests/exams/assessments? I want to have a few open-note tests, but want to limit the notes they can reference to a word count limit. Is there a way to do that in Can...

JonShanahan · 2025-05-15

I believe there is now way to schedule a course's publish date. Am I correct?

ErnoMijland · 2025-05-15

A wish: being able to use a minus-function when inviting students for assignment in the case that it is for a class, but with the exception of for instance 2 students: For exampe: class2425_1, -Mildred, -Henry

sukiekeita · 2025-05-14

I am an instructor on canvas.instructure.com (free version) and my student has already successfully logged onto one of our organization's courses. She is using the same email and link, but can't get back on the course all of the sudden. She recently ...

scourj · 2025-05-14

I have two courses that are the same meaning that the content is the same between them. However, when I imported one course's content to the other, there was an issue with the quizzes. All of the quizzes in the imported course are showing blank quest...

aylouie · 2025-05-14

The Total shown in gradebook factors hidden assignments into the grade shown. This means that what students see is artificially lower grade than they really have, because it includes possible points into the total for assignments that are hidden (an...

lukekm · 2025-05-14

In addition to method laid out in this article, another option that a Teacher has to Export their course, is to click on the Export Course Content Button from the top of the home page of their course. However, when they select this option, they are ...

Luara · 2025-05-14

How do I disable the "summarize discussion" feature and all other AI features for both myself and students?

ColleenTermine · 2025-05-14

Hi,I am a teacher and am inquiring about being able to adjust the location of criteria on a rubric on Canvas. I have an existing rubric that I want to add to, but I am only able to add criteria to the bottom when I need to add multiple throughout th...

RobertGibson · 2025-05-14

Greetings. I'm curious about mouse focus when adding content tabs. I was hoping to remove the underline on the active state tab, but Canvas strips out the .css <style>.enhanceable_content.tabs ul li.ui-tabs-active a {text-decoration: none !important;...

sbocard · 2025-05-14

As of this morning, we are seeing "credentials" repeated 5 times on every course navigation menu. We are seeing this only in our production environment. It does not exist in test or beta. What changed???

mnicole1106 · 2025-05-14

Although I have my assignments and their due dates written in my planner, the one thing I really enjoyed about Canvas was that it provided green check marks on assignments that were finished to show they were, in fact, complete. However, this semeste...

BrianMBracy · 2025-05-14

Good Morning,My name is Brian and I'm very excited to be a part of this community. I see that you can offer ideas to this community. I am currently a student at Germanna Community college and I use Canva to obtain literature that helps me prepare f...

The_Pasta · 2025-05-14

I cannot figure out how they are ordered. (They are not alphabetical). They do not have due dates. When I reorder them, I get them set up how I want. When I return to the page all my changes are lost. I feel like this must be obvious, and I am mis...

DENISEWEBSTER2 · 2025-05-14

If a student is absent for an assignment, I leave the grade blank. However, I'd like for the blank to automatically change to the 50 ( lowest grade possible per the district) in one week. Is there a way to set that up?

MattIngram · 2025-05-14

Has anyone found a method whereby 'in class' immediate feedback can be provided directly onto students work as they produce their responses.

nikola_colls · 2025-05-14

I couldn't reply/post on the following thread [To Do] Integration of Canvas to-do list with Outl... - Instructure Community - 638307 But we have the same issue and I'd love to see a solution.

RannoiMofokeng · 2025-05-13

Hi guys. Anyone with IDB152 assignment 2 questions? I can’t access my assignment brief. Please help!

114359823981996 · 2025-05-13

Why has my students IP been blocked all year ? can log on on phone and do work if i uncheck wifi but its a pain to do all his assignments on the phone.

kennfj · 2025-05-13

I have a scenario where I want students to complete a subset of quizzes but I don't want them to be graded on the quizzes they don't attempt.The specific circumstances are that each quiz contains a set of peer review questions for a group presentatio...

TamasBalogh · 2025-05-13

To streamline the user experience and create consistency across all Canvas features, the dedicated “attach” button in Discussions and Announcements will be removed on July 19th, 2025. Users can continue to upload images, videos, and files via the RCE...

carlycurran · 2025-04-28

We've heard your feedback! You’ve been asking for clearer course data in Admin Analytics and Intelligent Insights. We're excited to announce a change that will improve your experience.

TamasBalogh · 2025-04-22

Over the past few months, we've implemented several UI and UX improvements to the Discussion Summaries feature preview, driven by the valuable feedback you've shared with us.

KevinMeredith · 2025-04-16

Customer Discovery Session takeaways from March 26th at Instructure headquarters. Members of the Internet2 consortium met with Instructure R&D teams to discuss edtech management and maximizing effectiveness.

SamGarza1 · 2025-04-10

Discussion Checkpoints Now Available at the Sub-Account Level

annalindsay · 2025-03-31

We recently hosted a Customer Discovery Session with R1 institutions at our Salt Lake City HQ, gathering valuable feedback on the Canvas LMS roadmap, assessment tools, and upcoming features like STEM item types and Differentiation Tags. This blog hig...

annalindsay · 2025-03-25

We recently participated in our first Customer Discovery Session of 2025 in Lakeland, Florida, where educators shared invaluable feedback on AI, accessibility, and user experience. Discover how their voices are shaping Canvas LMS.

ShelbySchaefer · 2025-03-25

Discover what’s top of mind for today’s career learning leaders—from skills-based frameworks to AI-powered efficiency—in our latest customer discovery session recap.

shirenv · 2025-03-24

Ideas, Customer Discovery Sessions, and Early Adopter groups are exciting, but our efforts go beyond that. Here’s how we’ve been further strengthening our partnership:

sgergely · 2025-03-19

We’re excited to announce an update to the context_external_tools table in the Canvas namespace of the DAP Query API. On 31st of March in 2025, we will be adding a new column: unified_tool_id: A unique identifier for the external tool, helping Canvas...

sgergely · 2025-03-12

We’re excited to announce the release of DAP CLI 1.4.0, which significantly boosts efficiency and ease of use by introducing multi-table operations. This release addresses a major customer pain point by allowing operations on all or selected tables w...

BalazsSerenyi · 2025-03-04

This quarter, we’ve made exciting enhancements to New Quizzes, from improved accessibility to expanded functionality. But the highlight? Our brand-new Student Analysis Report—a game-changer for data-driven teaching! This powerful tool gives instructo...

AkosFarago · 2025-02-27

We’re launching another round of invitations to the closed beta group to gather feedback around automated captioning, rolling transcript, private student notes and a lot more—complete the form by March 5th!

SamGarza1 · 2025-02-24

A huge thank you to everyone who participated in our recent survey about Discussion Checkpoints! Your feedback is invaluable, and we're excited to share how it's shaping this feature. Based on your input, we're making some key improvements that will ...

teryn_odom · 2025-02-11

Tl;dr: Impact Admins now have granular adoption data on NQ and the ability to strategically place messaging inside of New Quizzes to support migration and deepen adoption!

TamasBalogh · 2025-01-30

We would like to gather your feedback on the Discussion Summary feature, which has been available as a feature preview since July 2024. This initial period has allowed some of you to experience and utilize the feature, and we've received valuable inp...

sgergely · 2025-01-28

We’re excited to announce updates to a new table in the Canvas namespace that will be available in your CD2/DAP Query API dataset starting February 10th. These changes enrich the dataset with additional context and expand the range of supported use c...

SamGarza1 · 2025-01-22

This morning, we gathered our product team to discuss your feedback on the recent Speedgrader changes that apply to all Discussions in the Discussion Checkpoints feature. We heard you loud and clear – the update disrupted your grading workflow, espec...

ArohiDesai · 2025-01-16

We’re working hard to release the modernized SpeedGrader as soon as possible, with a target of Q1 2025. While we are striving to meet this timeline, we are committed to delivering the release no later than early Q2 2025.

SamGarza1 · 2025-01-16

We're diving deep into the world of Peer Review within Canvas and we need your help!

sgergely · 2025-01-10

We’re releasing DAP CLI version 1.3.1 today to address an issue that affected PostgreSQL users following our recent DAP Query API update. Yesterday, we introduced multiple new enum values across several tables in the DAP Query API, which unfortunatel...

TamasBalogh · 2024-12-18

With the end of the year rapidly approaching, we want to share an update on the highly anticipated AI-powered Discussions and Inbox Translations. As part of our commitment to delivering high-quality, reliable, and scalable features, we will continue ...

ArohiDesai · 2024-12-17

We’re excited to announce new features in the Canvas LMS January Release. With the updates to the 2024 release schedule, we remain focused on ensuring that you are fully informed and equipped with the tools you need to succeed and support learners at...

BalazsSerenyi · 2024-12-17

New Quizzes can now be shared to Commons. Save time, collaborate effortlessly, and discover or share assessments internally and externally.

sgergely · 2024-12-16

We’re excited to announce updates to multiple tables and columns in the Canvas namespace with new enumerated values (enums) that will be available in your CD2/DAP Query API dataset starting January 9th. These changes enrich the dataset with additiona...

NinaOng · 2024-12-12

As we near the end of 2024 and look back upon the year… I’d like to share a deeper dive about our discovery process, how the R&D team creates new feature solutions.

ZoeLubitz1 · 2024-12-11

Block Editor will be available in Open Beta on December 16, 2024.

JuditTarnoy · 2024-12-10

Simplifying Learning: Improved Support for New Quizzes TLDR: Quizzes are key to learning, and we’ve made them easier to access and navigate in the Canvas Mobile apps. With improved support for New Quizzes, both learners and instructors can now enjoy ...

BalazsSerenyi · 2024-12-06

Hello, New Quizzes users! We're excited to share some recent improvements, inspired directly by you - our Canvas users! Many of these new features are ready to enjoy now, while some are planned for early 2025. Today's highlights focus on "delighter...

sgergely · 2024-11-29

We are excited to announce the release of DAP CLI & Lib 1.3.0, bringing new features, enhanced functionality, and critical updates based on your feedback. This update reinforces our commitment to improving developer tools and addressing the needs of ...

Canvas Deploy Notes (2025-05-21)