Community Help

khammon9 · 2025-06-19

Problem StatementThe current Canvas Gradebook creates confusion when tracking assignments that require resubmission after instructor feedback. When a student submits work, receives feedback indicating the work is incomplete, and needs to resubmit for...

ajayhinduja25 · 2025-06-19

Hey Team, I’m Ajay Hinduja from Geneva, Switzerland, getting ready to submit my project through Canvas LMS and was wondering if anyone has any tips or suggestions to make the process smoother. If anyone has any advice or has already submitted assignm...

LizQuintanilla · 2025-06-18

I'm having trouble connecting my canvas to voicethread to make a comment. Every time I finally login it takes me back to modules unable to make a comment because it keeps asking to sign in or register

HD3 · 2025-06-18

I was well logged in for this semster, but got logged out somehow.I tried to log in, and in the process, I accidentally made another account with my Gmail Address, which means that I have two accounts on a same mail address.Now I can't log in to my o...

MairaOlmedo · 2025-06-18

I have been trying to login for the past week and have been unable to. I have contacted my student help desk and it still doesnt fix it. Anyone know what to do.

lshulman · 2025-06-18

Wondering how it is possible for a student to REPLY to a discussion post AFTER the instructor has DELETED the post? Note the screenshot: I deleted a duplicate student post at 4:12 pm. But then another student REPLIED to the deleted post at 4:31 pm....

ShellaSeckel · 2025-06-18

When I edit users I do not have a place to change their role. Where can I do that? If I want to change a former student to a teacher or change someone from a dean to a teacher where can I do that? All the documentation says I can go to Admin, Peop...

MichaelWinger · 2025-06-18

Hi, I've created several tickets by emailing support@instructure.com but I never get a response to the ticket. Is there a better way to get support for an issue?

AbdulKhadar · 2025-06-18

What are some best practices or solutions for promoting students from one class or course to the next while maintaining their records seamlessly, so we avoid having to upload their names and details repeatedly?

tobe_baeyens · 2025-06-18

Hey, I’m encountering a frustrating issue with Canvas Classic Quizzes while using Respondus LockDown Browser, and I’d appreciate any insights or confirmed workarounds: Problem description: I use Classic Quizzes in Canvas, requiring Respondus LockDow...

shawnski · 2025-06-17

My class has 4 Units, and each unit has 4 quizzes (Classic Quizzes) available to students - they just pick one of the four to submit for a grade (I drop the three lowest scores). Many students open each quiz to see which one they want to do. That mea...

MichaelKariwo · 2025-06-17

How do I request a course?

john_hamilton · 2025-06-17

I am attempting to load a HTML code into my Canvas shell to create a Dissertation Calculator (completion generator) for my doctoral students. I am running into some formatting issues and believe it may be due to something blocking me from the IT side...

DrB_OT · 2025-06-17

I would like to be able to assign fudge points to a quiz ("new quizzes") for the entire class at once (instead of doing it one student at a time). I would do this when a question was too hard for the class (e.g., most got it incorrect), and I wanted...

NColeFisher · 2025-06-17

Recently my campus notified Canvas admins and teachers that there was a new system for manual section enrollment where we could download a csv template, create sections then upload the csv to sort students into the chosen sections. In my program, we ...

drsegl · 2025-06-17

I created and assignment and assigned peer reviews to the assignment. The peer reviewers will be using a rubric and comments for peer review. When creating that rubric, I elected to hide the scores for the criteria to not bias the peer reviewers. Is ...

wcarden · 2025-06-17

I need to batch move questions between item banks in New Quizzes the way we could in Classic Quizzes. Please prioritize this.

NickRiches · 2025-06-17

Hi. I am supporting a colleague who did marking based on the descriptors in speedgrader (Student 1, Student 2). When they deanonymised they found it impossible to link their comments to the students. According to them, the script corresponding to "St...

Nancy_Webb_CCSF · 2025-06-16

We've noticed in student access reports that some students have 85, or 112 or some other large number as page views for ALL graded discussions at the same time. We're talking 25 discussions with a view in the same minute, and same number of views (e...

SynitaFloyd · 2025-06-16

Where can I locate the lesson plan format in Canvas Materials/Resources?

BrianMurraySPS · 2025-06-16

This looks to be a bug. In my 600 FCS class, I’ll enter a short text, but it is not saving. Stopped working about 3 weeks ago. Seems to be the only class where this is happening. Help?

fullenme · 2025-06-16

I am looking to build a course for an advising unit on a university campus in which students engaged in an Honors Senior Project will have an advisor as their course teacher, but each student will have a different faculty mentor. Due to privacy issue...

SarahPeterson08 · 2025-06-16

My course has ended and my gradebook disappeared. All the columns are still there but no students, nor student artifacts. When I click Gradebook History, I can see student grades, but I cannot access any artifacts. How do I get my students' assignmen...

MadisonLynnScot · 2025-06-16

I am needing to get into my textbook but have to create an account. I have to be able to get into my allen email to do so. If the email is the one that you can acces throught the inbox tab in canvas I am not getting the activation code bbut otherwise...

CharlesMather · 2025-06-16

Mastery Paths seems like a great tool, but I would like to link the results from multiple quizzes to the Mastery Paths determination. Is there a way to do multiple exit ticket quizzes at the end of each unit's lesson and link those answers into a Ma...

echoi2 · 2025-06-16

How can I (an instructor) transfer all of my existing Canvas shells that belongs to one institute to another as I move to a new institute?

dhoward4 · 2025-06-16

I was grading student presentations in Speed Grader. The required format was MS PowerPoint. When I pulled up submissions in Speed Grader, the following was displayed...see the screenshot below. I use speed grader all the time and relay upon it to acc...

Bgjr · 2025-06-15

We sometimes have requests for evidence of completion of Tasks/ assignments aside from just the marks. However, since we have enabled the "build on last attempt" feature, Speedgrader displays the complete quiz on the first attempt and (if needed) dis...

MatthewCrochet · 2025-06-15

I need to delete or unupload an assignment and upload another one.

MohammedShamim · 2025-06-14

Virtual Machine Creation: I use both Hyper-V and VMware Workstation software on my Windows 11 Pro laptop, which has 8 GB of RAM. However, at the final stage, when I attempt to connect to the virtual machine, I receive the error message: 'Your machine...

SamGarza1 · 2025-06-18

Discussion Checkpoints are now available in Group Discussions! As we conclude the Discussion Redesign initiative, we invite you to share your feedback in a brief survey.

SamGarza1 · 2025-06-11

We’re exploring ways to improve the Learning Mastery Gradebook (LMGB) in Canvas—and we’d love your input.

SamGarza1 · 2025-06-09

We’re exploring ways to improve the Peer Review experience in Canvas and we need your input!

sgergely · 2025-06-03

We're excited to announce the upcoming release of a new column, non_collaborative, in the Canvas Data 2 (CD2) Query API's groups and group_categories tables at 2025-06-12. This column helps clearly distinguish between standard collaborative groups an...

ZoeLubitz1 · 2025-06-02

The Course Pacing feature is now only in Course Settings, not behind a feature flag. It is still disabled by default.

YasiAfsharnive · 2025-05-21

Learn more about performance and usability updates coming to SpeedGrader, June 21, 2025!

SamGarza1 · 2025-05-21

Differentiation Tags are a powerful new feature coming soon to Canvas! And we’re excited to announce that the Differentiation Tags feature is now available in Feature Preview in beta environments.

shirenv · 2025-05-21

At Instructure, we believe the best way to improve is by listening to the people who use our tools every day—you. That’s why on June 21st US customers will begin seeing a quick question pop up while using Canvas or Mastery asking for your feedback. I...

TamasBalogh · 2025-05-13

To streamline the user experience and create consistency across all Canvas features, the dedicated “attach” button in Discussions and Announcements will be removed on July 19th, 2025. Users can continue to upload images, videos, and files via the RCE...

carlycurran · 2025-04-28

We've heard your feedback! You’ve been asking for clearer course data in Admin Analytics and Intelligent Insights. We're excited to announce a change that will improve your experience.

TamasBalogh · 2025-04-22

Over the past few months, we've implemented several UI and UX improvements to the Discussion Summaries feature preview, driven by the valuable feedback you've shared with us.

KevinMeredith · 2025-04-16

Customer Discovery Session takeaways from March 26th at Instructure headquarters. Members of the Internet2 consortium met with Instructure R&D teams to discuss edtech management and maximizing effectiveness.

SamGarza1 · 2025-04-10

Discussion Checkpoints Now Available at the Sub-Account Level

annalindsay · 2025-03-31

We recently hosted a Customer Discovery Session with R1 institutions at our Salt Lake City HQ, gathering valuable feedback on the Canvas LMS roadmap, assessment tools, and upcoming features like STEM item types and Differentiation Tags. This blog hig...

annalindsay · 2025-03-25

We recently participated in our first Customer Discovery Session of 2025 in Lakeland, Florida, where educators shared invaluable feedback on AI, accessibility, and user experience. Discover how their voices are shaping Canvas LMS.

ShelbySchaefer · 2025-03-25

Discover what’s top of mind for today’s career learning leaders—from skills-based frameworks to AI-powered efficiency—in our latest customer discovery session recap.

shirenv · 2025-03-24

Ideas, Customer Discovery Sessions, and Early Adopter groups are exciting, but our efforts go beyond that. Here’s how we’ve been further strengthening our partnership:

sgergely · 2025-03-19

We’re excited to announce an update to the context_external_tools table in the Canvas namespace of the DAP Query API. On 31st of March in 2025, we will be adding a new column: unified_tool_id: A unique identifier for the external tool, helping Canvas...

sgergely · 2025-03-12

We’re excited to announce the release of DAP CLI 1.4.0, which significantly boosts efficiency and ease of use by introducing multi-table operations. This release addresses a major customer pain point by allowing operations on all or selected tables w...

BalazsSerenyi · 2025-03-04

This quarter, we’ve made exciting enhancements to New Quizzes, from improved accessibility to expanded functionality. But the highlight? Our brand-new Student Analysis Report—a game-changer for data-driven teaching! This powerful tool gives instructo...

AkosFarago · 2025-02-27

We’re launching another round of invitations to the closed beta group to gather feedback around automated captioning, rolling transcript, private student notes and a lot more—complete the form by March 5th!

SamGarza1 · 2025-02-24

A huge thank you to everyone who participated in our recent survey about Discussion Checkpoints! Your feedback is invaluable, and we're excited to share how it's shaping this feature. Based on your input, we're making some key improvements that will ...

teryn_odom · 2025-02-11

Tl;dr: Impact Admins now have granular adoption data on NQ and the ability to strategically place messaging inside of New Quizzes to support migration and deepen adoption!

TamasBalogh · 2025-01-30

We would like to gather your feedback on the Discussion Summary feature, which has been available as a feature preview since July 2024. This initial period has allowed some of you to experience and utilize the feature, and we've received valuable inp...

sgergely · 2025-01-28

We’re excited to announce updates to a new table in the Canvas namespace that will be available in your CD2/DAP Query API dataset starting February 10th. These changes enrich the dataset with additional context and expand the range of supported use c...

SamGarza1 · 2025-01-22

This morning, we gathered our product team to discuss your feedback on the recent Speedgrader changes that apply to all Discussions in the Discussion Checkpoints feature. We heard you loud and clear – the update disrupted your grading workflow, espec...

ArohiDesai · 2025-01-16

We’re working hard to release the modernized SpeedGrader as soon as possible, with a target of Q1 2025. While we are striving to meet this timeline, we are committed to delivering the release no later than early Q2 2025.

SamGarza1 · 2025-01-16

We're diving deep into the world of Peer Review within Canvas and we need your help!

sgergely · 2025-01-10

We’re releasing DAP CLI version 1.3.1 today to address an issue that affected PostgreSQL users following our recent DAP Query API update. Yesterday, we introduced multiple new enum values across several tables in the DAP Query API, which unfortunatel...

TamasBalogh · 2024-12-18

With the end of the year rapidly approaching, we want to share an update on the highly anticipated AI-powered Discussions and Inbox Translations. As part of our commitment to delivering high-quality, reliable, and scalable features, we will continue ...

Canvas Release Notes (2025-07-19)

Upcoming Canvas Changes 2025-08-13 Removal of the UUID field from the File API For more information, please see Upcoming Canvas Changes. Release notes outline upcoming customer-impacting changes that are expected to display in beta and/or produc...

Published: 06-06-2025