Community help

Newtocanvas1 · 2025-08-29

I am simply having the students upload their resume. I "graded" the early group of 6 students and posted the grades. Now the majority are turning them in, but the Post Grades on the pulled down is now grayed out. It's not an available. Any ideas?

PeterCarky · 2025-08-29

I have the Canvas mobile app and use the web version on my laptop, as well. I've checked that notifications are enabled for Canvas on my iPhone. I also receive mobile notifications from the Canvas app for other things, like new comments on a discussi...

SelvinAbaj · 2025-08-29

ZMac1 · 2025-08-29

I'm using differentiation tags and they are working great for assignments and quizzes. However, if I create a page and set the access to only allow one specific differentiation tag group, the page is still visible and accessible to all students in th...

beffeltolman · 2025-08-29

I'm an instructor using the free Canvas account. I have several students who have successfully enrolled in the class using the link I sent out but, shortly after, when they try to log in it now says "access denied" and they can't view the course. I'v...

JanetHuston · 2025-08-29

I had a “quiz” in Canvas.4 of my students have started the quiz.It had the setting “Shuffle Questions” turned on.I did not want Shuffle Questions turned on.I changed the settings and turned off the shuffle questions setting.However, Canvas did not un...

NorbertoQuiroz · 2025-08-29

How do I share course with another instructor?

CathyChatzop · 2025-08-29

Dear all, if anyone knows how to fix a setting. I teach a course which includes discussion assignments. I posted the discussion and the students should be able to respond to each other's posts but on my screen they appear to be able to do this, yet o...

Isaacmontgomery · 2025-08-29

I have not received a email to login to my canvis

AdamPowell · 2025-08-29

My students for an AV class are unable to submit their videos to complete assignments. After uploading, they can watch the clip, but when they submit, they are given the error message as seen in the screen cap video. "There was an error submitting yo...

DONALDPERRY · 2025-08-29

We have years of rubrics showing up in our different courses.The rubric doesn't show when you look under the rubrics tab, but only when you are searching/finding a rubric to attach to an assignment. There are different courses and rubrics showing and...

nweaver · 2025-08-29

We have had several students download the Canvas v8.0.1 app onto their Mac computers. Most things have worked fine for them however, when they go to open any MS office documents, all they see is jibberish. PDF documents display fine. We have instruct...

prakashhinduja · 2025-08-29

Hi Everyone, I am Prakash Hinduja, a financial advisor and consultant with roots in India and a home in Geneva, Switzerland (Swiss). My career is dedicated to helping high-net-worth individuals and business leaders navigate the complexities of global...

BernadetteS · 2025-08-28

I have pushed back due dates for assignments in Canvas. Will the graded points adjust automatically, or do I need to adjust manually? If I need to adjust the grades manually, how do I do that?

maweber · 2025-08-28

My class took my Canvas quiz today and all grades were assigned. After class, one late student asked for a make-up and I approved that request. To assign the make-up quiz for the student, I:went to the quizclicked "Assign To" and entered the single s...

DoralinaTejeda · 2025-08-28

the announcement posted by 4:30 today, was that the deadline?

CrystalPounds · 2025-08-28

Prior to the ILP, our Course Titles included the Course Name Day and Time. (example: Art Appreciation MWF 1230) and our SIS ID included the Course Code, term, and CRN. (example AR1323-202430-30111)Our faculty members are missing the Day/Time in the c...

ian10 · 2025-08-28

I'm developing some course for electronic engineering student who are doing a 2 year diploma. Been asked if it is possible to create a quiz which the student will have to produce a series of formulas for, for example the answer to 1 of the questions ...

SpencerDunford1 · 2025-08-28

From @NancyE I have learned that students cannot view past submissions on the same assignment. What is the reason for this decision?This should be changed because a student who has received comments/feedback on a previous submission can no longer vie...

geores · 2025-08-28

The student view of grades should be the same, no matter which role a person has (provided they have permission to view a student's grades). Our middle school just switched to only showing students letter grades by using "Restrict view of quantitativ...

N_C · 2025-08-28

I am an instructor who has come back to Canvas after several years. I set up my discussion page in a way I thought students would be able to click and reply to my post but instead they are able to make their own posts and set the time the post is all...

sbocard · 2025-08-28

So far we have had only 1 complaint, but an instructor is receiving multiple emails from the Canvas inbox -- (In or From the Canvas inbox). His email address appears multiple times in the "to" -- notifications are from <notifications@instructure.c...

KaidinFields · 2025-08-28

Is this problem on my end or on my professor's end?

agu1211403 · 2025-08-28

students need to be able to block/mute other students for online safety; especially when contacting a professor due to the sensitive nature of a topic could further create harm for the student.

solomong · 2025-08-28

Do students receive emails whenever attendance is updated? If so, can it be stopped? We've received complaints that ALL students in the course are emailed whenever a change is made. Thanks!

NataliaWooten · 2025-08-28

I had a new class today for which I shared a Google slides presentation, and I had one student who could not see the slides. He said it appeared as a green screen for him. When I shared other browser tabs, he could see them, just not Google slides. I...

RosaStewart · 2025-08-28

How to communicate with my class group.

MPederson · 2025-08-28

If a student submitted a quiz in error, how can instructor unsubmit the attempt

GuidoReverdito · 2025-08-28

Hi All. I have just been made an Admin within my organization (CEA CAPA International Education). In order to avoid that single faculty teaching courses might run the risk to not have the correct Grading Scale set in the Settings menu of their course...

AshleyBenedict · 2025-08-28

This is the error when submitting a video recorded in Canvas for an assignment (screenshot included). The video was 2 mins long. I then attempted to record a 30 sec video with the same result. I attempted to upload a video recorded separately on anot...

rthornton · 2025-08-27

Our commitment to preserving the learning experience remains unwavering. When we launched our latest NPS survey, our north star was clear: do not disrupt learning. We set broad-stroke parameters with care but received feedback that these parameters f...

AkosFarago · 2025-08-08

Learn about the new integration between Canvas Studio and YouTube’s Player for Education!

NikkiWhang · 2025-08-05

Last week approximately 2,000 Canvas LMS users traveled to beautiful Spokane, WA for our annual InstructureCon event. During the week, we were granted an opportunity to sit down with several of our K12 and Higher Education users for a Customer Discov...

eschiebel · 2025-07-21

Canvas users may now choose to use a dyslexia friendly font.

KataKeri · 2025-07-21

A cleaner, more accessible, and easier-to-use Files page launched in Canvas on July 19! With improved navigation, bulk file actions, better accessibility, and a modern design, managing course and user files just got simpler. Prefer the classic view? ...

Rachel-Bowman · 2025-07-10

In today’s crowded edtech landscape, integration quality matters. Educators and administrators are under pressure to deliver seamless digital learning experiences without compromising on usability, data privacy, or security. That’s why we’re proud to...

Amy_Haskell · 2025-07-08

Last week, we hosted a K-12 Assessment Product Discovery Session (CDS) in San Antonio, bringing together curriculum and assessment leaders from districts across the country. This in-person event provided a valuable opportunity for participants to eng...

MichaelLysaght · 2025-07-08

Today, I’ll update you on some major progress on one of these projects: the Global Identity Service. And offer details of what you can expect over the next 12-28 months.

JoaoSilveira · 2025-07-08

During a recent Customer Discovery Session in Budapest, educators from Europe and Africa shared powerful insights on collaboration, mobile teaching, accessibility, and more. Their voices are already influencing how we evolve Canvas to better sup...

JoaoSilveira · 2025-07-03

A long request is now available: Canvas New Quizzes support to localized numeric formatting, allowing institutions to configure decimal and thousand separators based on regional conventions.

sgergely · 2025-07-02

We’re excited to release the data access platform (DAP) command line interface (CLI) referred to as DAP CLI 2.0. For developers and data engineers that access data from Canvas Data, this is a major version update that introduces new functionality, i...

SamGarza1 · 2025-06-23

Now that Differentiation Tags is available in Feature Preview in production as of June 21, 2025 , you may be asking yourself: What’s the difference between Sections, Groups, and Differentiation Tags? How do I know when to use each one?

AlexisNast · 2025-06-23

Discover how the new Canvas Apps experience streamlines app discovery, management, and monitoring, saving administrators valuable time. This enhanced experience provides critical data for informed investment in tools educators and learners truly use,...

SamGarza1 · 2025-06-18

Discussion Checkpoints are now available in Group Discussions! As we conclude the Discussion Redesign initiative, we invite you to share your feedback in a brief survey.

SamGarza1 · 2025-06-11

We’re exploring ways to improve the Learning Mastery Gradebook (LMGB) in Canvas—and we’d love your input.

SamGarza1 · 2025-06-09

We’re exploring ways to improve the Peer Review experience in Canvas and we need your input!

sgergely · 2025-06-03

We're excited to announce the upcoming release of a new column, non_collaborative, in the Canvas Data 2 (CD2) Query API's groups and group_categories tables at 2025-06-12. This column helps clearly distinguish between standard collaborative groups an...

ZoeLubitz1 · 2025-06-02

The Course Pacing feature is now only in Course Settings, not behind a feature flag. It is still disabled by default.

YasiAfsharnive · 2025-05-21

Learn more about performance and usability updates coming to SpeedGrader, June 21, 2025!

SamGarza1 · 2025-05-21

Differentiation Tags are a powerful new feature coming soon to Canvas! And we’re excited to announce that the Differentiation Tags feature is now available in Feature Preview in beta environments.

shirenv · 2025-05-21

At Instructure, we believe the best way to improve is by listening to the people who use our tools every day—you. That’s why on June 21st US customers will begin seeing a quick question pop up while using Canvas or Mastery asking for your feedback. I...

TamasBalogh · 2025-05-13

To streamline the user experience and create consistency across all Canvas features, the dedicated “attach” button in Discussions and Announcements will be removed on July 19th, 2025. Users can continue to upload images, videos, and files via the RCE...

carlycurran · 2025-04-28

We've heard your feedback! You’ve been asking for clearer course data in Admin Analytics and Intelligent Insights. We're excited to announce a change that will improve your experience.

TamasBalogh · 2025-04-22

Over the past few months, we've implemented several UI and UX improvements to the Discussion Summaries feature preview, driven by the valuable feedback you've shared with us.

KevinMeredith · 2025-04-16

Customer Discovery Session takeaways from March 26th at Instructure headquarters. Members of the Internet2 consortium met with Instructure R&D teams to discuss edtech management and maximizing effectiveness.

SamGarza1 · 2025-04-10

Discussion Checkpoints Now Available at the Sub-Account Level

annalindsay · 2025-03-31

We recently hosted a Customer Discovery Session with R1 institutions at our Salt Lake City HQ, gathering valuable feedback on the Canvas LMS roadmap, assessment tools, and upcoming features like STEM item types and Differentiation Tags. This blog hig...

annalindsay · 2025-03-25

We recently participated in our first Customer Discovery Session of 2025 in Lakeland, Florida, where educators shared invaluable feedback on AI, accessibility, and user experience. Discover how their voices are shaping Canvas LMS.

ShelbySchaefer · 2025-03-25

Discover what’s top of mind for today’s career learning leaders—from skills-based frameworks to AI-powered efficiency—in our latest customer discovery session recap.

shirenv · 2025-03-24

Ideas, Customer Discovery Sessions, and Early Adopter groups are exciting, but our efforts go beyond that. Here’s how we’ve been further strengthening our partnership:

Canvas Deploy Notes (2025-09-10)