To Our Amazing Educators Everywhere,
Happy Teacher Appreciation Week!
I'm logged in as a student in my Canvas Free for Teachers class on a PC and the Canvas Student app. On the PC, my To Do List is long and accurate. On my app, it says "Well done!" and doesn't show a single task. Do I need to activate something on the iOS app?
Solved! Go to Solution.
Hi Jacqueline -
If your iOS and your Canvas Student app are both updated, double-check that your course is selected to be displayed on the dashboard as it should in the browser. If it is, it definitely should appear in your to-do list that parallels your browser experience.
If it doesn't even after double-checking for updates, try resetting your cache with the next launch -- or uninstalling and reinstalling.
If that still doesn't help, I'd reach out to Canvas Support. How do I get help with the Student app on my iOS device?
Hi Jacqueline -
If your iOS and your Canvas Student app are both updated, double-check that your course is selected to be displayed on the dashboard as it should in the browser. If it is, it definitely should appear in your to-do list that parallels your browser experience.
If it doesn't even after double-checking for updates, try resetting your cache with the next launch -- or uninstalling and reinstalling.
If that still doesn't help, I'd reach out to Canvas Support. How do I get help with the Student app on my iOS device?
Clearing the cache worked for me! Thank you for the help!
If anyone needs a tutorial:
Open Settings, Scroll down or search for the Student app and select it, turn on "Reset cache on next launch" (should be the last option or close to the bottom at least) and you're done! Just restart the app, log in again and it will be fixed!
Here's a link to a tutorial with pictures, scroll down to the app section. https://www.macrumors.com/how-to/clear-cache-iphone-ipad/
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