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ChloeBarham
New Member

Canvas is not working on my Mac anymore does anyone know how to fix it?

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hello, I am working on classes currently and I am using my Mac to do my online work. for a while canvas has worked but recently it has stopped. I can use canvas on my phone but I need it to work on my laptop to submit papers. does anyone know how I can fix this problem?

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Chris_Hofer
Community Coach
Community Coach

Hello there, @ChloeBarham ...

Check out this page for browser and other requirements:

What are the browser and computer requirements for Instructure products?

Also, have you tried a different up-to-date browser such as Mozilla Firefox or Google Chrome to see if you are able to log on?

You might also try clearing your cache/history within your browser.  Here's a Guide on that, too:

How do I clear my browser cache on a Mac?

Hopefully some of these ideas will be of help to you.  Let Community members know if you have any other questions about this...thanks!

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Chris_Hofer
Community Coach
Community Coach

Hello there, @ChloeBarham ...

Check out this page for browser and other requirements:

What are the browser and computer requirements for Instructure products?

Also, have you tried a different up-to-date browser such as Mozilla Firefox or Google Chrome to see if you are able to log on?

You might also try clearing your cache/history within your browser.  Here's a Guide on that, too:

How do I clear my browser cache on a Mac?

Hopefully some of these ideas will be of help to you.  Let Community members know if you have any other questions about this...thanks!

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