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VictoriaLoschuk
New Member

Images not appearing in Quiz

Images do not appear in the quiz. They did initially but not now.  Some students had the same issue.

 

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3 Replies
mzimmerman
Community Coach
Community Coach

Hi @VictoriaLoschuk 

Usually, when images do not appear in a quiz, it is because the permissions on the images do not allow students to see them.  The most common reason for this is that the quiz was copied from another course, and the image links in the questions are actually pointing to the images in the previous course, so they are visible to the instructor but not to the students.

When someone reports this kind of problem, my first recommendation is always to have them run the link validator tool ( https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-validate-links-in-a-course/ta-p/1001 ) to be sure that the images are actually accessible to students.

If you have confirmed that the image links are not broken, then the other possibility is just that the image files are large, and that is causing a problem for students with poor network connections.

VictoriaLoschuk
New Member

Just a few of the students could not see the images. I could see the images and even in preview but then the next day I couldn't. I had to change the whole test to not include images.  Perhaps the files are too big or too many images?

mzimmerman
Community Coach
Community Coach

That might be connection issues, especially if the images are large?