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I am an admin and am having trouble logging into the test and beta environment in Canvas. I am getting an error:
Sorry, but we’re having trouble signing you in.
Solved! Go to Solution.
Not sure if this is still an issue for you, but we set up non-SAML accounts for our admin accounts, which means we use Canvas authentication. Usually, other authentication options aren't enabled on the Beta & Test sites. So you would go to https://fkcc.beta.instructure.com/login/canvas to log into Beta, and https://fkcc.test.instructure.com/login/canvas if you have these accounts set up.
Not sure if this is still an issue for you, but we set up non-SAML accounts for our admin accounts, which means we use Canvas authentication. Usually, other authentication options aren't enabled on the Beta & Test sites. So you would go to https://fkcc.beta.instructure.com/login/canvas to log into Beta, and https://fkcc.test.instructure.com/login/canvas if you have these accounts set up.
Thanks! That's what I had to do to get access. So, basically I have two different accounts: one to login to the institutions admin and another the Canvas test/beta environment.
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