Library Course Materials Page Blank?

[Blu0]

I'm a student using Canvas, and whenever I go to the Library Course Materials on one of my class pages it's completely blank (image attached below). Earlier this summer term it worked just fine, however now nothing shows up on the page. I've already reached out to my professor and she said that everything is fine on her end and that other students are able to access it. I haven't found any other place to put in a request for assistance so I suppose I'm posting this here?

[Chris_Hofer · Accepted solution]

Hi there, @Blu0 ...

Thanks for posting your question and sharing the screenshot from your course.  Unfortunately, we do not have access to your course or your school's Canvas environment to help troubleshoot that specific link.  There are a handful of of possible ways that the "Library Course Materials" link could have been added into your course...since it is not a typical link include "out of the box" with Canvas.  It's possible that your instructor found a tool to add a custom link like that to your course.  It's also possible that the link may have been added by your school's Canvas admin team at more of a Canvas account level so that it is available within all courses at your school.  It's also possible that your school created a sort-of third party integration with Canvas that displays library course materials inside of Canvas (so you don't really need to leave the Canvas environment).  So, as you can see, there are a few possibilities here of how it could have been added.

My recommendation for you would be to reach out to your school's Canvas Online Learning / eLearning / Distance Education team, and they should be able to help troubleshoot this more with you.  I did a quick search of the University of Minnesota's website, and I found this link which might be of help to you:

Canvas | IT@UMN | The people behind the technology

Hopefully you'll be able to connect with someone from there soon.  Good luck to you!