Mobile App Customization

[kari]

Hello Everyone, 

This past Saturday, our custom mobile app got blown out. Did anyone else experience this or in the past? If so, do you have a recommendation on the fix?

This is what my users are seeing...

Thank you for your help!

Kari 

[Stef_retired]

 @kari ‌, it doesn't seem like this is a widespread issue. Have you contacted Canvas Support for assistance? I've also shared your question with the https://community.canvaslms.com/groups/cmug?sr=search&searchId=5051f977-bfd0-4211-897b-71533cd70809&...‌ group to see if anyone there encountered this over the weekend.

[kari]

I have reached out to support. I was reaching out here for additional insight. 

[kari]

I believe I have narrowed the problem down to the f1container

When inspecting the mobile page. I am finding Mobile login page background color/image 

$("#f1_container").before('<div id="background" style="width: 100%; height: 60%; z-index: 1; background-color: #036;"></div>'); 

Cant find variable error. 

[kari · Accepted solution]

Actually, I don't think that is the F1 container anymore. I believe it is the jquery link that no longer exists in our environment. I am working with support to get this resolved. 

[sbeck1]

 @karkajoh ‌, I am not a programmer, so I'm not familiar with what this means. This is how ours looks, other than the login box is there. You also have to search for your institution every time that you logout. Is this what everyone else experiences, or am I just the odd one? I can live with the blue screen if I have to, but I definitely am not a fan of having to search through several institutions before finding mine. This is an additional tedious step that could deter usage.