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MatthewPreston
New Member

Usability of Speedgrader annotations

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I've been using Speedgrader this year to provide feedback on written assignments. I exclusively use the point, highlight and strikethrough annotations and find that I am able to give high quality feedback with these tools. 

However I find the interface to be quite unresponsive and glitchy, making the marking process frustrating. 

I want to be able to recommend the process to my colleagues, as the digital workflow has great benefits. However I think the poor UI experience will prevent many from taking it up. 

I sporadically find that the highlight and strikethrough tools are simply unresponsive. Nothing happens when I select a word. To remedy this I try a few times, click elsewhere, delete that annotation and then I find it works. 

I also find the number of clicks to remove an annotation is frustrating. The  'are you sure' query is unnecessary. 

I am using Microsoft Edge Version 105.0.1343.42

I've heard that the iPad app is better, but I am not able to move to this platform. 

Is there a major update in the works? It's needed. 

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greydon
Instructure
Instructure

Hello @MatthewPreston 

Thank you for contacting the Canvas Community. We're sorry to hear you've been experiencing issues with using the annotations within Speedgrader. Based on your explanation, it sounds like a browser or network issue. In general, there shouldn't be a lag and you shouldn't need to click a few times to  get it  to register. Every once in a while there may be a lag or one-off instances but it shouldn't be a constant. Have you cleared your cache and cookies or tried another device or or even wifi? I would try in that order starting with clearing cache, using another browser, using another  device, and finally trying another wifi. You should also try using it on the app. Very likely one of those will curb the lag and issues you are experiencing. Hopefully this helps!

Here is the Canvas guide:

https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-add-annotated-comments-in-student-submi... 

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2 Replies
greydon
Instructure
Instructure

Hello @MatthewPreston 

Thank you for contacting the Canvas Community. We're sorry to hear you've been experiencing issues with using the annotations within Speedgrader. Based on your explanation, it sounds like a browser or network issue. In general, there shouldn't be a lag and you shouldn't need to click a few times to  get it  to register. Every once in a while there may be a lag or one-off instances but it shouldn't be a constant. Have you cleared your cache and cookies or tried another device or or even wifi? I would try in that order starting with clearing cache, using another browser, using another  device, and finally trying another wifi. You should also try using it on the app. Very likely one of those will curb the lag and issues you are experiencing. Hopefully this helps!

Here is the Canvas guide:

https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-add-annotated-comments-in-student-submi... 

SESw
New Member

As soon as I finish annotating one student's paper, submit my comments, and move to the next paper to grade it, the menu bar of tools disappears and is replaced by this message:

Download the mobile app to add comments or other annotations

I don't want to download a mobile app. I want to keep using the annotations as I am already able to do.

If I close the assignment and open it again, the tools re-appear. Of course, having to keep doing this makes Speedgrader less speedy! I have tried different browsers and the same thing happens.

 

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