Hi,I'm having trouble saving the information on the course program page. When I save, the previous layout turns completely white. When I click on "edit" again, I can see everything I wrote, but once I save, the information disappears, and my students...

Last semester when grading discussion posts in Speedgrader you only saw the students post and who they replied to...now you have to click through all replies to record how much they contributed. Why did canvas change this? It is very cumbersome for t...

Hi there, my institution has guides on how to create Group assessments and they have this warning: "Ensure that you do not change the membership of groups *after* you have created the assignment. This will cause the assignment to revert to an *indivi...

We are trying to access the quiz logs for our students. I noticed that when we review a quiz in speedgrader the quiz does not have a Quiz Logs button available to us to check those logs. Reading some of your documentation, I understand that this need...

I keep getting the message "There is already a grade sync job running, please wait for that job to complete before you schedule another grade sync job." How can I end it so that I can try the sync again? I can't seem to find any way around the messag...

The feature in Speedgrader allowing for instructor to record video comments seems to have recently updated. I can see that some additional feature, such as recording the screen are now available, but the process now takes a lot longer and seems to be...

We had Nearpod LTI setup in Canvas LMS year ago. Recently a user reported some modules with Nearpod content returns a message "Information > This code or link is no longer valid > OK". After clicking OK, it returns an error "error "Nearpod.com refuse...

My computer files were corrupted. I need to download all of my course to my computer due to lost files.  Can I do that with one action rather than file by file?  I am not wanting student submissions.  Course content.  Thank you.

Hello,An edge case if you're looking to brainstorm 樂The storyI'm the Canvas admin at a competency-based technical college, where students are self-paced in each Canvas course. For example:Student A is in Module 1Student B is in Module 10Student C is ...

Here I am asking questions at 1am in my country, can Canvas be used in another country, like the Philippines?

I have an instructor that wants to see all student's regardless of submission or not in SpeedGrader for all of her assignments so that she doesn't have to grade from the assignment and the gradebook.  She only sees the students that have submitted in...

Is there a way for the general object checkboxes in the blueprint settings to allow us to lock ALL content in the blueprint? Instead of having to do this 1 by 1 for each piece of content on the blueprint page?I see there was a post on something simil...

For any video I try to access from canvaslms.com, I get a label over the video saying "Please accept the cookie policy before viewing this external content." My browser is set to accept cookies and accept third-party cookies. My browser is also set ...

Hi, As the title suggests, Canvas is assigning 0s to assignments as soon as I publish them. This is only happening with ONE specific class. I believe this to be the case because I am attempting to integrate modules. Any assignment that is in the modu...

  What does a little human icon mean on the discussion page (icon to the right)?

I have been experiencing issues with my MacBook Air while trying to access an exam on LockDown Browser. Before I can start my assessment, my computer begins to glitch and then turns black. This happens every time I use the LockDown Browser. I have to...

We have been developing modules for students which include Canvas pages and discussions. As the site designer when I navigate through these modules, I can use the Next/Previous buttons located at the bottom of the page to move through the modules, in...

Hi, I'm stuck in the calendar view for my Dashboard. I'd like to go back to seeing my Courses instead. The three dots seem to have dissapeared from the top right of the screen, so I'm unable to reset the view. Any suggestions how to reset this? Thank...