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The latest questions and discussions about Canvas LMS. Ask a question, start a discussion, contribute to the global Instructure Community

HelloI created an assignment where the students had to upload a screen shot. The students can upload the screen shots but when I go to grade them it says" 502 Bad Gateway" and " Service is currently unavailable. Try again later." It was working 2 day...

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I get the following when trying to access students' assignments Service is currently unavailable. Try again later. Reading some of the related posts, I cannot tel if Canvas thinks they resolved this problem.Anyone else still have this problem?

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In the Training Services Portal there used to be a course called "Preparing to Launch" that you could take and learn how to use Canvas. As a user that has already completed or started the course, it still shows up in the Bridge catalogue. Our new tea...

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Hello, I am unable to upload my doc in canvas.  Thanks-Namrata

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Hello,I'm trying to troubleshoot some instructor issues with viewing the gradebook and inbox when using Google Chome. Currently, when the go to access the gradebook the page loads indefinitely (e.g. spinning loading icon). They are also not seeing em...

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How can I move my assignments, messages, etc. from Verge to Canvas? or can I? Kymberly Spencer

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 am taking a canvas course that is scheduled to meet on zoom tomorrow for the "live" meeting portion of the course. My zoom account is updated. I don't see the link to join the class anywhere on the canvas course. Please help!!!I teach at a Universit...

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Hi, I am wondering why the Grades are not visible immediately after submission (for Quizzes with multiple attempts). In the Blackboard platform these results were visible immediately. Can anyone from eLearning provide some guidance?Thank you, Marius ...

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Hi,I want to unbold text in an existing syllabus.  How can I do that?Stephen

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How can I access the webinar from last week?I can see available only the welcome webinar from 2 weeks ago but not the last (last week )Any help?Thanks 

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I recently accidentally press the "submit" button before the closing date. The CANVAS won't allow me to withdraw or resubmit. It only allows 1 attempt. Is it possible to revert back or allow me to submit it again?Regards,RIchard  

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HiI was thinking about creating a bunch of Blueprints via csv file on Canvas but I realised that there is actually no filed in the course creation CSV file for setting a course as a blueprint.You can only link a course to a blueprint bye specifying t...

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Hello,I see there are several complaints on the equation editor but I cannot seem to find a solution. I have now taken the same quick 10 times and have literally given the correct answers in both formulaic and with the equation editor but it is never...

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I input my final exam scores, but did not publish them, so the final average "Current Score" seen by the students did not change. Then in computing my final grades, I used the Override Grade column in several cases. In these cases, the Current Score ...

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When I start a new module and i go to a previous canvas course and cut and paste the information in the new Canvas Module, it duplicates it to my other modules I have in that Canvas as well .. Only want it in the module i'm working on ?

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Hi, I am needing to know how to upload my discussion videos. I'm not seeing any links etc to record and upload

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Is there no way of vertically resizing the comment textarea in a submission? Almost every other textarea has the property set to resize but not here!?! I'm getting frustrated when i have to write long comments and only have 4 rows visible! How diffic...

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How do I apply for a late submission on my assignment?

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The phrase "Error retrieving assignment external tools" has pop-out right after I have submitted my assignment. Does this error affects the assignment that I have submitted? Will it cause error on the answers I filled in with that certain assignment?...

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My university recently switched to Canvas from Blackboard.  I am trying to figure out if there is a way to do a custom weighting of tests based on performance.  I am trying to achieve the following:40% Assignments60% Tests (Final 100 points, Midterm ...

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I can only access 100 records when I use postman to retrieve Canvas data. How can I access more records at a time through the postman?

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I would like to link a discussion board to a New Quiz question. Is there a way to do this?

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Canvas Question Forum
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My school has a 10% deduction for  late submission, but like the subject says the assignment was labelled 'This assignment does not count toward the final grade.' Will the 10% still be deducted ? If No, can the teacher still make changes and make it ...

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Hi,I am having trouble checking my missing assignments. The bell icon used get updated if I miss or submit a missing assignment. However, now it's just stuck to 4 missing assignments and does not refresh even if I submit one of the missing assignment...

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Is it possible to add a private memo on a grade?I have created a column for an attendance grade, and I want to leave a memo for myself (not for my students), such as "sick, family emergency, etc." 

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How do we upload our assignment on dashboard other than the assignment folder. And where to look for other's assignments for peer review?Thanks

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I have my own course and I am a support instructor for other instructors' courses.  I am in their course as a "teacher" role.  I would like to turn off "To Do" and "Coming Up" notifications for the other instructors' courses.

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As a student, can I delete an ungraded assignment that I submitted a couple of days ago? 

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I am looking for an API way to retrieve all of the Quizzes (Classic and New) from a Course. I am quite certain that I can do so using the Assignments API endpoint. But I want to make sure that this is the correct approach. Will this approach always i...

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One of our courses was split into two groups due to the amount of students but are kept in the same course(for administrative reasons). The group consists of 60 students. This was split into two groups of 30. Currently Each group receives assignments...

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