If you joined our beta in late 2023, you’ll remember the buzz around our AI-powered assistant built to help you quickly find answers across our knowledge base.

Over time, though, some posts naturally become outdated or harder to find. That’s why we’re working on a better way to keep blog content fresh, relevant, and easy to navigate — for everyone.

We’ve heard your feedback—you want better visibility into changes made to Known Issues. We're excited to announce a new way to stay informed!

Whether you're teaching in person, online, or a mix of both, your commitment to learning is the heart of classrooms everywhere. You spark curiosity, cultivate resilience, and build confidence in ways that ripple far beyond the school walls.

Instructure Live is where Community members come together in real time to share ideas, ask questions, and dig deeper into topics they care about. Whether it's a casual discussion, a how-to walkthrough, or a collaborative brainstorm, these sessions are all about connection, learning, and energy.

Every day, Community members write posts that highlight creative practices, successful implementations, feature previews, and personal reflections. If you’ve ever had a moment where you thought “I wish someone had told me that earlier”—that’s probably a blog waiting to be written. 

The Question Forums are an invaluable resource in the Instructure Community—year after year, they showcase incredible collaboration, thoughtful replies, and meaningful problem-solving. You’ll find dedicated forums for each Instructure product, as well as within many interest groups. These spaces are designed to help when you’re seeking support, but they also make it easier to contribute answers based on your interests and expertise.

Big changes are coming—our old overview videos are heading into retirement, and in their place, we'll be embracing AI-powered Shorts that are quicker, clearer, and easier to use. We’ll be archiving the old videos by December 31, 2025, but don’t worry—we’ve got everything you need to make the switch!

Whether you’re an educator, admin, instructional designer, or simply exploring new ideas, these spaces connect you with others who share your goals, challenges, and passions. From product-specific discussions and data deep-dives to accessibility resources and feature collaboration, there’s truly a place for everyone.

No matter how you use the Instructure Community, chances are you’ll have questions about our products. That’s where the Instructure Guides come in! Whether you use Canvas LMS, Mastery Connect, Learn Platform, or any other product in the Instructure Ecosystem, these step-by-step resources cover key processes, options, and settings—helping you get the most out of your experience.

No matter how you participate in the Instructure Community, we’re happy to have you here! Whether you’re a brand-new member or a long-time contributor, personalizing your profile is a great first step in making your experience more enjoyable and engaging.

We have updated the Instructure Live Events and Webinars page with a brand new feed. The new feed features an updated design to match the look and feel of the rest of the Instructure Community. The feed also provides simplified filtering with tabs for Upcoming, Ongoing, and Past events, a new label filtering option, and improved event visibility.

Nominations now open! Honor educators who have demonstrated exceptional dedication, innovation, and impact in education.

We have updated Group Hub feeds for a few specific groups and updated several components on the Known Issues page.

The Community Team organizes and maintains over 4,200 guides. It also moderates product-specific question forums, many user and special interest groups, blogs, Instructure Live, and Canvas Network. 

While we often don’t pause to shine a spotlight on ourselves, we’d like to introduce you to our team – the incredible group of individuals who work behind the scenes to make the Instructure Community the awesome place it is, somewhere where we hope you feel welcomed and supported.

As we step into 2025 with excitement and optimism, we want to reflect on the journey we shared throughout 2024. The Instructure Community is a place where collaboration flourishes, stories are shared, and continuous innovation in teaching and learning is celebrated. 

I thought it might be fun to share some Community "Tips & Tricks" with all of you based on my own experiences using the Community site over the past several years.  Some of these you might already be familiar with, but in other cases, you might be saying, "Wait...what?"

We have updated the Canvas LMS Release Notes Page to provide better sorting for Releases and Deploys. Releases and Deploys each display in their own tab on the page and are divided into their own sections in the Release Archives sidebar. We have also updated the Partner Page feed to reflect updates made to the sorting and filtering UI in other areas of the Instructure Community.

As the Instructure Community continues to grow and evolve, understanding what you value and need in the Community is essential. The 2024 Community Health Survey is an opportunity for you to share your experiences, ideas, and feedback to help us create a space that serves everyone better.

We provided a feedback opportunity for you to share how your institution is addressing key issues like media literacy and misinformation, screen time reduction, student mental health, and more. Participation was low, but the findings and insights thus far are worth deeper discussion.

Our review of your insights reveals a strong alignment with our goals for improvement, particularly in leveraging automation to enhance your Support experience. We’re excited to implement initiatives that focus on optimizing automation to streamline processes, improve response times, and ensure consistent quality in our interactions.Thank you for your invaluable contributions.

Your feedback is not just heard—it drives our commitment to delivering exceptional service.

The Office of Academic Strategy, the Instructure Community Team, and the Instructure Events Team are excited to announce a special read-along event featuring Cultures of Growth by Mary C. Murphy. The Book Club course, offered through Canvas Network, will extend the InstructureCon '24 experience and encourage participants to participate in collaborative dialogue and open-minded exploration.

To better help you and your fellow Community members find relevant and current content, we used feedback from our 2023 Health Survey and 2024 InstructureCon survey to develop a biannual archival process which will begin on Tuesday, September 3, 2024.

Questions at least three years old and have not had a new comment or like added in the last twelve months will be marked as Archived and moved out of the main question forums.

We’re thrilled to share some exciting updates about our user guides and the enhancements we're bringing to improve your experience. Here’s what you need to know:

Let’s boost the percentage of Community members who have subscribed to the Instructure Community Weekly Highlights Blog! After signing into your Community account, visit the Weekly Highlights Blog and verify that you’re subscribed to the page. We’ll get those updates to you each Monday.

As technologies continue to evolve and shape our futures, it’s crucial that both students and faculty are equipped with the necessary enablement to navigate these changes effectively. Whether it’s supporting students’ mental health and overall well-being, promoting the ethical use of AI, or effectively assessing the skills of students—your insights are indispensable.

We’ve designed this survey to gather your feedback on some key topics that matter most to you/your institution. 

Today is the start of Instructure's next chapter. This morning, we announced that we have entered into a definitive agreement to be acquired by investment funds managed by KKR, a leading global investment firm.

At Instructure, we’re committed to understanding the diverse experiences of educators, from K-12 and higher education institutions to professional learning organizations, nonprofits, and government agencies. 

We’d love to hear your thoughts on current priorities, challenges, and trends in education. Topics include the use of edtech, effective assessments, supporting lifelong learners, and the future of teaching and learning.

The Instructure Community is excited to introduce Community Pros, a new series of meetups exclusively for Instructure Community members! These sessions are designed to foster learning, collaboration, and networking in an informal and customer-led environment.

Today’s update focuses on our Canvas User Role Group pages and our product question forums.