I have seen this issue crop up every so often and hence wanted to put a post together on some steps you can take to do some initial troubleshooting.
If you are here, you may be looking at Canvas and seeing something like this:
Rather than a regular view such as:
Below are some great initial troubleshooting steps to try to get you back to the regular Canvas view.
Most often we have seen this caused by the browser becoming zoomed in. This can happen in a variety of ways, most commonly by holding the control key (Windows) or the command key (Mac) and scrolling with the mouse.
The easiest way to resolve this is by one of the following methods (browser dependent):
Occasionally temporary internet files in your browser can become corrupted, this can happen for a variety of reasons such as a loss of internet connection when loading pages.
Sometimes this can be cleared easily by holding shift and pressing the refresh button in your browser. That is the easiest step to try first, if that resolves it AWESOME! If not, continue on.
Before you undertake these steps, please be aware, clearing your temporary internet files means all the websites you are logged into will be logged out. This is by design, and clearing the temporary files will not clear out any browser saved passwords for example.
Clearing your temporary internet files is a great next step to check if this resolves the issue. The easiest way to do this is with the following (browser dependent)
Most cases I have seen are cleared out by the first two, however on very rare occasions we have seen issues with a theme change by an institution, or other causes.
If you reach here you may need to log a question to the community to see if we can help. Please note, if you are still having an issue it is important to log a new question in the community instead of commenting on this blog post. This will ensure the community sees there is a new question that needs attention and should help you get assistance more rapidly.
When you log a new question to the community, including the following information is incredibly useful and will help us understand the issue further:
I hope this has proven insightful and handy for anyone that faces Canvas not quite looking right.
This Really helped. My dad did 7 days though. I was happy because I couldn't get on it for a week and a half. Everyone knows how much Canvas means in terms of assignments these days!