Walkthrough Insights reports on message performance and feedback in the dashboard in order to analyze the quality and impact of communication efforts.
Note: This feature is only available to Canvas customers.
Open Account Settings
In the Global Navigation, click the Account Settings icon [1]. Then, click the Select Sub-account button [2].
Switch Sub-accounts
You can search for sub-accounts using the Search field [1] or you can select the drop-down arrow [2] to locate the sub-account.
To switch sub-accounts, click the name of the sub-account [3]. Click the Save button [4].
Open Walkthroughs
In Global Navigation, click the Walkthroughs link.
Open Insights
Click the Insights link.
View Insights
For walkthroughs insights, tables are present for the following:
- Walkthrough Insights [1]: Displays how your walkthroughs are performing.
- Walkthroughs Ratings [2]: Displays user votes for walkthroughs.
- All Comments [3]: Displays walkthrough comments and ratings.
Note: For more information on walkthrough insights, visit How do I view Walkthrough Insights in the Impact Dashboard?
