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MattHanes
Community Champion

Our sub-accounts keep reverting back to not using Canvas For Elementary

I have the feature for Canvas for Elementary turned on at our Elementary sub-account level but we are getting several reports this week from teachers that have their courses revert back to regular canvas courses. I went through yesterday and specifically enabled it in the narrower sub-accounts for individual schools (all 29, very tedious!) and that fixed the issue. But today one of the schools contacted me again and the checkbox was unchecked for their specific sub-account again. I can't figure out what's going on. Is anyone else having a similar issue?

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