Course > Course Statistics > File Storage does not display correct "Allotted storage" amount


This behavior has been resolved and deployed to the production environment as of 7/17/24.


In Course > Course Statistics > File Storage, the Allotted storage amount says it is in Megabytes but instead it is Mebibytes. This number should match the quota listed at the bottom of Files

Expected Behavior

The Allotted Storage amount is in Megabytes/Gigabytes, and matches the conversion from 2 and the maximum amount listed in Files


No workaround exists at this time.

Steps to Reproduce

  1. Have a course

  2. Go to a rails console, and check course.quota. Convert this into Megabytes/Gigabytes (depending how large the quota is)

  3. Go to Course Statistics > File Storage

  4. Compare the Allotted Storage amount with the amount from #2 AND with the maximum amount listed at the bottom of Files

Additional Info


Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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