[OPEN] Add user pop-up closes quickly when adding to an account group

Canvas

Engineers are currently investigating the issue.

Description

Slightly moving your cursor while clicking the + to add people to an account group has it appear and disappear quickly.

Expected Behavior

Instead, it should remain open after clicking the +

Workaround

No workaround exists at this time.

Steps to Reproduce

  1. Create an account group.

  2. Click the + to add a user and slightly move the cursor while clicking.

  3. Notice the prompt opens and closes immediately.

Additional Info

CNVS-65490

Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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