[OPEN] Grades show as “NaN” or disappear in SpeedGrader for checkpoint discussions initially graded as complete/incomplete

Issue Documented: 2025-06-30
Canvas

Engineers are currently investigating the issue.

Description

When a discussion with checkpoints is graded using complete/incomplete grading, then is changed to use points or percentage grading the grades will show as NaN or do not display in SpeedGrader

Expected Behavior

Once a grade is entered, it should persist and display correctly in SpeedGrader

Workaround

No workaround exists at this time.

Steps to Reproduce

Prerequisites: A course containing a checkpoint discussion with a student enrolled.

  1. Set the Display Grade As on the discussion to Complete/Incomplete

  2. As the student post the required responses in the discussion

  3. Grade the student using the complete/incomplete dropdown in SpeedGrader

  4. Set the Display Grade Ason the discussion to Points or Percentage

  5. Re-open SpeedGrader and attempt to enter a numeric grade

  6. Observe that the grade either disappears or is replaced by NaN

Additional Info

EGG-1436

Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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