[OPEN] LMGB Timeout For Large Courses

Canvas

Engineers are currently investigating the issue.

Description

LMGB times out while attempting to load data for large courses.

Expected Behavior

Users should be able to see the LMGB load grading data.

Workaround

No workaround exists at this time.

Steps to Reproduce

No steps to reproduce exists at this time.

Additional Info

EGG-1144


Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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