New Analytics displays for users enrolled as Students in a course, even if they have admin access in a separate sub-account

Issue Documented: 2025-06-13
Canvas

This behavior has been resolved and deployed to the production environment as of 6/25/25.

Description

Users with sub-account admin access in one sub-account are able to view New Analytics in courses where they are only enrolled as Students in a different sub-account.

Expected Behavior

New Analytics should not be visible to users in courses where they are only enrolled as Students, regardless of their admin role in another sub-account.

Workaround

No workaround exists at this time.

Steps to Reproduce

 

  1. Enroll a user as a Student in Course A under Sub-account A.

  2. Assign the same user Sub-account Admin permissions in Sub-account B.

  3. Navigate to Course A and observe that the user can access New Analytics.


 

Additional Info

Jira-XXXX

Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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