Register for InstructureCon25 • Passes include access to all sessions, the expo hall, entertainment and networking events, meals, and extraterrestrial encounters.
Engineers are currently investigating the issue.
Description
When Assignment Enhacements - Student is enabled and the assignment is setup with Submission Type Media Recordings, when students attempt to upload their own media files the UI shows an error message “Please enter a file name". The file upload is also not progressive and appears stuck at 33% even though it is still uploading especially with larger files.
Expected Behavior
Uploaded media recordings should not display this error when Assignment Enhacements - Student is enabled.
Workaround
-
Ignore the error and stay on the page until the file successfully uploads.
-
Disable
Assignment Enhacements - Student.
Steps to Reproduce
Prerequisite: A published course with at least one student enrollment and with Assignment Enhancements enabled..
-
Create an assignment with Submission Type
Media Recordings.-
Save and publish
-
-
As a student Begin the assignment.
-
Select
Upload Media.-
After selecting an own file preferably larger than 40+ MBs, observer the UI error.
-
Additional Info
RCX-3243
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
