To Our Amazing Educators Everywhere,
Happy Teacher Appreciation Week!
This behavior has been resolved and deployed to the production environment as of 9/18/23.
QED has noticed that a user is not showing in their main instance even though they do have a login from the instance and show in CD1 user_dim for the instance.
Admin is looking to know why this is not showing and to have this resolved.
No workaround exists at this time.
No steps currently are available.
DAP-1754
Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
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