[OPEN] [a11y] "i" Icon in Global Account Notification Alerts has no programmatic information

Canvas

Engineers are currently investigating the issue.

Description

In the Notifications Centre, Global Account Notification alerts display an "i" icon to indicate the alert type, but it is only visual and not provided programmatically, making it difficult for users to understand its meaning.

Expected Behavior

The "i" icon should have appropriate attributes or alternative text so that its purpose is communicated to users.

Workaround

No workaround exists at this time.

Steps to Reproduce

  1. Login as a User.

  2. Navigate to the Account from the Global Navigation.

  3. Click on Notification.

  4. Navigate to the "i" for the Global Notification alerts.
    Note that the icon’s purpose is not announced or programmatically described.

Additional Info

VICE-5188

Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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