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Outcomes display blank page after refreshing on Chrome Version 97.0

Outcomes display blank page after refreshing on Chrome Version 97.0

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This behavior has been resolved and deployed to the production environment as of March 16th.

 

Description


When accessing the outcomes page within a course in Google Chrome 97, about half the time the outcomes won't display and instead a blank white page is displayed.

Expected Behavior

 

Instead it should display the outcomes when the page is viewed.

Workaround


Use a different browser.

Steps to Reproduce

 

  1. Go to the outcomes page in a course

  2. Note that it loads

  3. Reload the page

  4. See that it does not load this time

 

Additional Info


OUT-4953


Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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