Student context cards do not display grade metrics

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This behavior has been resolved and deployed to the production environment as of 4/29/22.




  • When opening a student context card, the grade metrics are not shown (Grade, Missing, Late and associated values)

  • The div that holds this information exists on the page, with the correct values, but they are not shown in the UI. The graphql call also returns results, e.g. "tardiness_breakdown":{"late":1.0,"missing":2.0,"on_time":0.0,"__typename":"TardinessBreakdown"}

Expected Behavior



No workaround exists at this time.

Steps to Reproduce


Prerequisite: A course with at least one student enrollment and one published assignment

  1. Enter a grade for the assignment for the student, optionally mark it late or missing

  2. Click the student’s name from the Gradebook or the People page

  3. Notice grade metrics are not displayed in the context card


Additional Info


Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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