[iOS] All apps | Something went wrong viewing Calendar list if "Increase calendar context limit" setting enabled

Canvas

This behavior has been resolved and deployed to the production environment as of 12/02/24.

Description

When the setting "Increase calendar context limit" is enabled in an account, student/teacher/observers that log into the iOS version of the apps and navigate to the calendar, no events are listed, when attempting to view the calendar list it returns the message "Something Went Wrong, pull to refresh to try again".

Expected Behavior

The Calendar list should be listed and events displayed within the calendar.

Workaround

No workaround exists at this time.

Steps to Reproduce

  1. In an account go to the Settings

  2. Find the option "Increase calendar context limit" and enable

  3. Update the settings

  4. Log into an iOS app as either a Student/Teacher or Observer

  5. Go to Calendar

  6. Notice no events are displayed if there are any during that day

  7. Tap on the Calendar button

  8. Notice the error and that the list does not display all the courses

Additional Info

MBL-18102


Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

Labels (1)
Tags (1)