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[OPEN] Some links in product guide articles are broken and lead to "page not found" error messages

Status: Open
Published: Wednesday
The Community Team is currently investigating this issue. Description Some links in some product guides in the Instructure Community are incorrect and result in a "page not found" error message. Th...
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Instructure Community

[OPEN] Replacing and syncing file in blueprint course twice deletes associated module item

Status: Open
Published: Wednesday
Engineers are currently investigating the issue. Description When a user adds a file to a module in a blueprint course, then replaces the file and syncs the change to associated courses twice (rep...
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Canvas Modules

[OPEN] Uploading media to Media Recording assignment returns a file name error when using Assignment Enhancements

Status: Open
Published: Wednesday
Engineers are currently investigating the issue. Description When Assignment Enhacements - Student is enabled and the assignment is setup with Submission Type Media Recordings, when students attem...
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Canvas Assignments

[OPEN] Media files in New Quiz questions show 'Refused to Connect' error

Status: Open
Published: Wednesday
Engineers are currently investigating the issue. Description When "One Question at a Time" is enabled and "Allow Backtracking" is disabled, media files with an instfs_id and access_token show a "R...
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Canvas Quizzes

[OPEN] Developer Keys created via dynamic registration do not remain deleted after deleting them in the UI

Status: Open
Published: Wednesday
Engineers are currently investigating the issue. Description When developer keys created via dynamic registration are deleted in the UI, their "developer_key_account_binding" gets set to "workflow...
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Canvas Account Settings

LTI

[OPEN] Student seeing two different versions of a page when accessing peer reviews with no submissions

Status: Open
Published: Wednesday
Engineers are currently investigating the issue. Description When accessing peer reviews from Legacy Assignment view or Enhanced Assignment if you create a manually assigned peer review a student ...
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Canvas Assignments

[OPEN] New Quiz formula and numeric questions do not allow decimal numbers in answers in language packs that use a comma separator

Status: Open
Published: a week ago
Engineers are currently investigating the issue. Description When using a formula or numeric question in New Quizzes the Formula Definition/Answer field doesn’t let you input a comma for a decimal...
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Canvas Quizzes

[OPEN] Term / Course names found from other instances

Status: Open
Published: a week ago
Engineers are currently investigating the issue. Description For users who have consortia and/or trusts set up in Canvas, terms and courses from other related instances may show in Target User Gro...
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Impact

[OPEN] Assignment Enhancements: Available Peer Reviews link to legacy UI when selected from student to do

Status: Open
Published: 05-05-2025
Engineers are currently investigating the issue. Description Selecting an available peer review from the To Do list from the Dashboard or Course Homepage lead to the legacy peer review UI, rather ...
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Canvas Assignments

[OPEN} Assignment Enhancements: Students linked to wrong page when accessing peer review from to do/dashboard

Status: Open
Published: 05-05-2025
Engineers are currently investigating the issue. Description Peer review tasks are immediately added to student Dashboard and Course Homepage To Do lists, even when they’re inaccessible. If a stud...
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Canvas Assignments

[OPEN] Answers in Numerical Answer questions stop working after a few decimal values

Status: Open
Published: 05-01-2025
Engineers are currently investigating the issue. Description When entering answers for numerical questions in classic quizzes, numbers that have decimal values stop working correctly after about 5...
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Canvas Quizzes

[OPEN] Audio files in RCE have no playback timer

Status: Open
Published: 05-01-2025
Engineers are currently investigating the issue. Description When uploading an audio file directly via the Rich Content Editor (RCE) in Canvas, the audio player does not display timing information...
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Canvas Rich Content Editor

[OPEN] Excused status on Discussion Checkpoints not correctly applied in traditional gradebook

Status: Open
Published: 05-01-2025
Engineers are currently investigating the issue. Description When applying an Excused status to one checkpoint of a checkpointed discussion in the traditional gradebook, users can no longer enter ...
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Canvas Discussions

RCE media uploads with older media comment format are not playing

Status: Open
Published: 04-28-2025
This behavior has been resolved and deployed to the production environment as of 4/23/25. Description RCE media uploads still utilizing the older media comment format or video’s embedded into text...
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Canvas Rich Content Editor

[OPEN] Decimal comma is automatically changed to a decimal point in numeric answers in Classic quiz attempts

Status: Open
Published: 04-28-2025
Engineers are currently investigating the issue. Description When a student attempts answering a numeric question with a number that contains a decimal, the comma decimal separator is automaticall...
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Canvas Quizzes

[OPEN] LMGB Timeout For Large Courses

Status: Open
Published: 04-28-2025
Engineers are currently investigating the issue. Description LMGB times out while attempting to load data for large courses. Expected Behavior Users should be able to see the LMGB load gradi...
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Canvas Grading

[OPEN] In Safari browser, iframed HTML files uploaded to course files do not display due to missing session cookie

Status: Open
Published: 04-24-2025
Engineers are currently investigating the issue. Description When an HTML file is uploaded to Canvas course files and embedded via an iframe, the file does not display for users in the iOS Student a...
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Canvas Mobile Apps

[CLOSED] Broken audio in RCE content after manual content import

Status: Completed
Published: 04-24-2025
  This behavior has been resolved and deployed to the production environment as of 2024-06-05. Description Audio embed in rce content copied to a new course via manually importing an imscc package a...
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Canvas Rich Content Editor

[OPEN] Account level Attendance report triggers multiple/excessive amount of provisioning reports

Status: Open
Published: 04-24-2025
Engineers are currently investigating the issue. Description When an admin requests an Attendance report on the account level from Roll Call Attendance, it will trigger 3 different provisioning repo...
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Canvas Account Settings

[OPEN] Unable to download CSV files uploaded to New Quizzes

Status: Open
Published: 04-24-2025
Engineers are currently investigating the issue. Description When downloading a CSV file uploaded to a New Quiz, it brings you to an "Unauthorized" error message. Expected Behavior Instead, it sho...
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Canvas Quizzes