Community help

WCruse · 2025-09-18

Hi! Our school is new to using Canvas--so far we're loving it--and I just got the mobile app for iOS but am noticing an issue with my calendars. The mobile app shows all of my calendars that are course-connected. However, on mobile, one of my calenda...

isabellasilva1 · 2025-09-18

Hello Community, We’re trying to use the Outcome Results report available under the Canvas Default Account Reports, but we’re facing an issue: the report is returning empty, even though we believe all necessary configurations have been made. Here’s w...

ajw13 · 2025-09-18

Hi, I find the emoji in submission comments annoying as it often gets in the way when I am typing important comments about a student's work. I know I can turn it off under the settings for a course. However, I teach 5 to 6 courses a semester which ...

isabellasilva1 · 2025-09-18

Olá, comunidade do Canvas. No momento, estamos trabalhando na modelagem de cursos práticos para avaliar as competências e habilidades dos alunos e nos deparamos com algumas perguntas: É possível vincular uma competência ou habilidade a uma tarefa sem...

Tsi_Meng · 2025-09-18

For our institution's canvas (with a short-term license) do self-enrolled users (joining by a QR code) count towards license seat usage, even if they are only in public or self-enrollment course and not a full private course? Also, do users who view ...

IlonaGabriella · 2025-09-18

Dear Yamaha Support Team,I recently registered and paid for the NPC 1 program for my child (age 3). After successfully downloading Canva Student and completing the Yamaha registration inside Canva Student, I found that the LMS (Learning Management Sy...

TonyOliver · 2025-09-17

I teach a Continuous Improvement/Six Sigma/Lean class at UCLA Extension.In one of the exercises, I ask my students to evaluate the constraints of Canvas-as they relate to the students' experience-and using the Six Thinking Hats framework (Edward DeBo...

TonyOliver · 2025-09-17

I teach a Continuous Improvement/Six Sigma/Lean class at UCLA Extension.In one of the exercises, I ask my students to evaluate the constraints of Canvas-as they relate to the students' experience-and using the Six Thinking Hats framework (Edward DeBo...

TonyOliver · 2025-09-17

I teach a Continuous Improvement/Six Sigma/Lean class at UCLA Extension.In one of the exercises, I ask my students to evaluate the constraints of Canvas-as they relate to the students' experience-and using the Six Thinking Hats framework (Edward DeBo...

TonyOliver · 2025-09-17

I teach a Continuous Improvement/Six Sigma/Lean class at UCLA Extension.In one of the exercises, I ask my students to evaluate the constraints of Canvas-as they relate to the students' experience-and using the Six Thinking Hats framework (Edward DeBo...

TonyOliver · 2025-09-17

I teach a Continuous Improvement/Six Sigma/Lean class at UCLA Extension.In one of the exercises, I ask my students to evaluate the constraints of Canvas-as they relate to the students' experience-and using the Six Thinking Hats framework (Edward DeBo...

awasser · 2025-09-17

How do I duplicate a discussion that is in one module so that I can put it in a different module also.

TriciaMeeley · 2025-09-17

I need to contact my CSM to establish myself as the primary contact at my institution, but no one has the information. I have several tickets outstanding that I have not heard back about. Who can I contact to find out the CSM information?

jmerriam · 2025-09-17

This is going to be a long post, so forgive me in advance. Starting about midway through the summer session, Canvas began doing totally weird and unexpected things. First me: About 4 weeks into this semester, I had 3 different students unable to acce...

Sneezewort · 2025-09-17

When accessing student submissions, I am not able to select a new class in the drop-down menu. Instead, I need to select "Show All Sections," then when I repeat the process when I select a class, the correct class appears. This may not seem like a hu...

SethBattis · 2025-09-17

This is a niggling observation that one of our teachers made: IF it is past the due date for an assignment AND the student has not submitted any work AND a student clicks the assignment from the course-level "Coming Up" list THEN they are sent to a v...

BrittMoore1 · 2025-09-17

Problem Statement: Some student discussion board submissions with graded checkpoints are not registering as submitted in Canvas. This is evident to users in the following ways: Student continues to see a "missing flag" on their grades page af...

StacyLebar · 2025-09-17

TrevorFraser · 2025-09-17

Hello. Since the latest update, the "Move to" function no longer works. Instead, clicking the function takes me back to the Course's homepage.

CatBartlett · 2025-09-16

I am an instructor of an introductory Bio class and I have imported my class from a prior semester. As I have been modifying my quizzes, I have noticed that the questions I remove from a particular quiz seem to also be removed from the test banks. ...

NikkiiOrtega317 · 2025-09-16

PLEASE HELP!!!!!Its saying i need to go to settings and click pair with observer but i dont even have that option

alexsarliy · 2025-09-16

I have an account in canvas as a student, but I forgot my login and now I cannot enter the account. I can't login with my email either. I know exactly that the account exists, I am logined in via mobile app. I tried using last known, but it doesn't w...

MelissaFisher94 · 2025-09-16

Is there a way to create a group of discussion questions for one class session and to set settings for the whole group - ex. liking, publish/unpublish, etc.? Instructor

EmilyGold · 2025-09-16

Hello Canvas Community, Our district team is currently re-evaluating our course naming conventions in Canvas, and we’re looking to learn from others who have already established effective practices. Specifically, we’re interested in hearing from dist...

cherireznicek · 2025-09-16

We are hoping to add an option for partial credit with no penalty. This way students are not penalized for marking a wrong answer AND not marking a correct answer.

welcome1234 · 2025-09-16

Hi,We have a client who uses Canvas LMS, and we are experiencing some issues. They use a SCORM connector system, and when a user accesses a SCORM course, the system requests the LMS for the "cmi.core.student_id" to identify them. The problem is that ...

PittWu · 2025-09-15

As Canvas admin, I've set up the permission at root account level for teachers to be able to add their own courses, however, staff who have a teacher role on Canvas simply could NOT Start a Course themselves. They do not have a Start a Course option ...

AndyGunn1 · 2025-09-15

Hi, I keep getting an error message when I try to respond to a Canvas email while using my Outlook email account. Canvas keeps asking me to create a Confirmed Communication Channel.Any insights are appreciated.- David

KenJohnson1 · 2025-09-15

It is common in certain Higher Education disciplines to create assessments that are "hurdle requirements" (i.e a student can't pass the course unless they pass the assessment). These are typically work placement requirements, safety requirements, or ...

KRISTINAHARPER · 2025-09-15

How do I close a teacher created course? It is no longer an active organization.

SamGarza1 · 2025-09-16

We’re continuing our work to improve the instructor assignment experience in Canvas, and we’d love your input.

sgergely · 2025-09-12

We're rolling out some important updates to how Page Views are handled in Canvas, affecting both the user interface and our public APIs. These changes are designed to improve performance, accessibility, and data management, while also changing how pa...

rthornton · 2025-09-09

The Block Content Editor is coming — shaped by the voices of educators every step of the way. This new editing experience, powered by AI, makes creating engaging, accessible course content simpler and more attainable than ever before.

ruthfoulkrod · 2025-09-09

We’re developing Co-Labs, our new interactive product roadmap experience – and we’re looking for engaged customers to join the pilot. If you’re excited to share meaningful feedback and influence what comes next, this is your chance to get early acces...

F_King · 2025-09-09

At Flinders University, our Instructure Product leadership team had the privilege of coming together with educators, administrators, and students from across APAC. The conversations were filled with creativity, commitment, and collaboration. They rem...

rthornton · 2025-08-27

Our commitment to preserving the learning experience remains unwavering. When we launched our latest NPS survey, our north star was clear: do not disrupt learning. We set broad-stroke parameters with care but received feedback that these parameters f...

AkosFarago · 2025-08-08

Learn about the new integration between Canvas Studio and YouTube’s Player for Education!

NikkiWhang · 2025-08-05

Last week approximately 2,000 Canvas LMS users traveled to beautiful Spokane, WA for our annual InstructureCon event. During the week, we were granted an opportunity to sit down with several of our K12 and Higher Education users for a Customer Discov...

eschiebel · 2025-07-21

Canvas users may now choose to use a dyslexia friendly font.

KataKeri · 2025-07-21

A cleaner, more accessible, and easier-to-use Files page launched in Canvas on July 19! With improved navigation, bulk file actions, better accessibility, and a modern design, managing course and user files just got simpler. Prefer the classic view? ...

Rachel-Bowman · 2025-07-10

In today’s crowded edtech landscape, integration quality matters. Educators and administrators are under pressure to deliver seamless digital learning experiences without compromising on usability, data privacy, or security. That’s why we’re proud to...

Amy_Haskell · 2025-07-08

Last week, we hosted a K-12 Assessment Product Discovery Session (CDS) in San Antonio, bringing together curriculum and assessment leaders from districts across the country. This in-person event provided a valuable opportunity for participants to eng...

MichaelLysaght · 2025-07-08

Today, I’ll update you on some major progress on one of these projects: the Global Identity Service. And offer details of what you can expect over the next 12-28 months.

JoaoSilveira · 2025-07-08

During a recent Customer Discovery Session in Budapest, educators from Europe and Africa shared powerful insights on collaboration, mobile teaching, accessibility, and more. Their voices are already influencing how we evolve Canvas to better sup...

JoaoSilveira · 2025-07-03

A long request is now available: Canvas New Quizzes support to localized numeric formatting, allowing institutions to configure decimal and thousand separators based on regional conventions.

sgergely · 2025-07-02

We’re excited to release the data access platform (DAP) command line interface (CLI) referred to as DAP CLI 2.0. For developers and data engineers that access data from Canvas Data, this is a major version update that introduces new functionality, i...

SamGarza1 · 2025-06-23

Now that Differentiation Tags is available in Feature Preview in production as of June 21, 2025 , you may be asking yourself: What’s the difference between Sections, Groups, and Differentiation Tags? How do I know when to use each one?

AlexisNast · 2025-06-23

Discover how the new Canvas Apps experience streamlines app discovery, management, and monitoring, saving administrators valuable time. This enhanced experience provides critical data for informed investment in tools educators and learners truly use,...

SamGarza1 · 2025-06-18

Discussion Checkpoints are now available in Group Discussions! As we conclude the Discussion Redesign initiative, we invite you to share your feedback in a brief survey.

SamGarza1 · 2025-06-11

We’re exploring ways to improve the Learning Mastery Gradebook (LMGB) in Canvas—and we’d love your input.

SamGarza1 · 2025-06-09

We’re exploring ways to improve the Peer Review experience in Canvas and we need your input!

sgergely · 2025-06-03

We're excited to announce the upcoming release of a new column, non_collaborative, in the Canvas Data 2 (CD2) Query API's groups and group_categories tables at 2025-06-12. This column helps clearly distinguish between standard collaborative groups an...

ZoeLubitz1 · 2025-06-02

The Course Pacing feature is now only in Course Settings, not behind a feature flag. It is still disabled by default.

YasiAfsharnive · 2025-05-21

Learn more about performance and usability updates coming to SpeedGrader, June 21, 2025!

SamGarza1 · 2025-05-21

Differentiation Tags are a powerful new feature coming soon to Canvas! And we’re excited to announce that the Differentiation Tags feature is now available in Feature Preview in beta environments.

shirenv · 2025-05-21

At Instructure, we believe the best way to improve is by listening to the people who use our tools every day—you. That’s why on June 21st US customers will begin seeing a quick question pop up while using Canvas or Mastery asking for your feedback. I...

TamasBalogh · 2025-05-13

To streamline the user experience and create consistency across all Canvas features, the dedicated “attach” button in Discussions and Announcements will be removed on July 19th, 2025. Users can continue to upload images, videos, and files via the RCE...

carlycurran · 2025-04-28

We've heard your feedback! You’ve been asking for clearer course data in Admin Analytics and Intelligent Insights. We're excited to announce a change that will improve your experience.

TamasBalogh · 2025-04-22

Over the past few months, we've implemented several UI and UX improvements to the Discussion Summaries feature preview, driven by the valuable feedback you've shared with us.

KevinMeredith · 2025-04-16

Customer Discovery Session takeaways from March 26th at Instructure headquarters. Members of the Internet2 consortium met with Instructure R&D teams to discuss edtech management and maximizing effectiveness.

Canvas Release Notes (2025-10-18)

Upcoming Canvas Changes 2025-11-05 Breaking Change: Boolean Values Returned as Strings in LTI 1.3 Launches 2025-12-03 API Rate Limit Error Updated For more information, please see Upcoming Canvas Changes. Release notes outline upcoming customer...

Canvas Deploy Notes (2025-09-24)