Community Help

m09011 · 2025-05-10

Hello. Has anyone ever wondered why we can't have percentages of grades next to the course cards on the dashboard? It's driving me crazy flipping back and fourth between courses!

LauraCarter1 · 2025-05-10

I recorded a week 1 announcement and scheduled it for Monday morning. Looking at student view (both of current and scheduled announcements), they don't show up on the home page, but they need to click "announcements" to see them. Is there a way t...

samuel_cheng1 · 2025-05-10

I usually apply a 5% late penalty per day, capped at 50%, to discourage excessive lateness while still allowing students to submit work. However, I’ve encountered an issue when assignments include extra credit that pushes scores beyond 100%. For exam...

ErinBrooks-Wash · 2025-05-09

I am aware that my Bachelor's degree online is not necessarily connected to the same content or people I had when I completed my Certification and Associate's degree at my local school. This has been proven with the calls I continue to receive as if ...

Odelle · 2025-05-09

A fellow teacher exported their Canvas course to share with me, but it exported as a .zip file. When I try to import this into my course, I get the following error: "Unsupported content package"I have tried changing the file extension to an .imscc bu...

cpowell2 · 2025-05-09

Unlike submitted “paper” files for assignments, media recordings with the new media player in Canvas doesn’t have a very noticeable link to download student submissions, whether they be audio or video recordings. I happened to spot a way that teache...

EliseBell · 2025-05-09

I am currently teaching a class that is not set to conclude until the middle of June. When I visit the New Analytics page, I see this: When I hover over the 'course status' oval, the title text says "Course concluded: in 1 month". Frankly I just don...

MeredithJordan · 2025-05-09

As a former co-teacher, and now TA, the permissions I have are changing without any logical explanation. The course instructor has made no changes, and overnight I was no longer able to continue building a final test. I no longer have the ability to...

StefanWaner · 2025-05-09

It often happens that when one adds a text comment to a student submission, one is not permitted to edit it or even select it; the comment instead becomes an integral part of the document itself. This is an annoying persistent bug in Canvas that appa...

RosieHeinsius · 2025-05-09

Hi! I would like to track course created by a number of teachers without having to access each one of them. Is there analytics are for it please? Any tips?

SupportUU · 2025-05-09

We have encountered an issue that raises concerns about student privacy and course integrity. When students receive the status "concluded" in a course, they are still able to access access the course in a read-only mode. This is a good feature since ...

DipaliBhosale · 2025-05-09

I have completed the student attempt and am now trying to grade it. However, I am encountering an issue in the gradebook where I receive the message: "There was a problem updating the submission."Could you please assist me in resolving this issue?I f...

NathanODONNELL · 2025-05-08

I am trialling marking assessments within Canvas and this requires me to annotate a task sheet as well. I have asked students to upload a task sheet in addition to their assessment but it is making them all appear to have high similarity. Is there a ...

ReinholdS · 2025-05-08

I created a quiz with five essay questions. Regardless of which question is #4, that question will not show the text field.I have tried everything: different browsers, different computers (all Macs), cleared cache and cookies, and ensured the questio...

LenitaHollis · 2025-05-08

This is more less about an issue I had with cengage when i was starting an assignment. I could not see the entire screen and was bout to go nuts. That's when I contacted support and screenshared with support. It was as simple as right clicking to ...

Kelly_Roark · 2025-05-08

Is anyone utilizing Outcomes for Institutional Assessment with non-instructors (aka: Assessors) evaluating student artifacts? If so, we would love to talk to you about your process! Relatively new to Canvas and working on getting this set up at our...

LauraCarter1 · 2025-05-08

Help!My quizzes show up everywhere but on the home page. They are in the gradebook too. But I need to get them onto the home page.

cnsmith19 · 2025-05-08

It would be helpful to add a feature to the moderate screen that shows each student's quiz progress in real time. Specifically, I’d like to see how many questions they’ve completed out of the total number in the quiz.

Julia_L · 2025-05-08

When I embed an image into a Canvas page, I would like to add a caption (not just alt text), sometimes with an attribution and/or link to the image's source. Is that possible?

Olihic15 · 2025-05-08

Does anyone have experience with creating courses that students can test out of assignments in a module after completing passing a test?After our students complete a module pre-test, we would like for our students to test out of assignments that they...

CaitlinGewin · 2025-05-08

I'm trying to add a rubric to an assignment where I can use the free-form commenting feature. However when I check the box and click Update Rubric, it doesn't save. Why is this setting not saving? Is there something I'm doing wrong or is this an...

Julia_L · 2025-05-08

I'm an instructor and I want to use the Front Page to orient students to my class, including a brief video they should watch first and then tabs linking them to the Syllabus and Modules. I know how to embed a video and course links, but I've seen som...

JakeKealhofer · 2025-05-08

Does embedding videos take up storage space in canvas? Or are they loaded from a third party website. Would including a lot of embedded videos in my canvas course make the course too large to import or export?

quantumblink · 2025-05-07

In short, we have a separate internal system for tracking student's submissions, since we do programming assignments. Students are required to submit their work through our system and not through Canvas. However, we do have the actual grades posted w...

Mcr0182 · 2025-05-07

Hello all,In a bit of a pickle, I have a student saying that they submitted an assignment right before the due date and saw the “confetti” pop up. However, on my end it showed that there was nothing submitted, so naturally I assigned a zero for missi...

GARRETMAY · 2025-05-07

Is anyone else experiencing new problems with the assignment rubrics? It no longer works when I want to select the "freeform comment" box, it automatically unselects when I try to update the rubric.

Chris_Hofer · 2025-05-07

Hello! For those of you who use some kind of templates (or maybe you don't use templates at all) to give your instructors a sort-of “starting point”, do you make a custom home/welcome page and set that as your “Front Page”, or do you set your Module...

dmack · 2025-05-07

I am building medical education courses which have multiple modules in one course which focus on a specific content area (3-5 content areas per course). I need to have each content module require 73% pass for the module, in addition to the total grad...

JasmineQiuqiu · 2025-05-07

Hi everyone, Recently, we’ve been exploring early indicators that may reflect student success, and we found that students’ on-time assignment submission rate is a good signal. This aligns with our intuition, as students who submit assignments late or...

dmoss · 2025-05-07

Syllabus needs to be exportable/printable. The linked post proposes solid explanation of problem and solution. how do I "like" this post/solution? I want to vote to have this changed or propose the same thing. https://community.canvaslms.com/t5/Canva...

carlycurran · 2025-04-28

We've heard your feedback! You’ve been asking for clearer course data in Admin Analytics and Intelligent Insights. We're excited to announce a change that will improve your experience.

TamasBalogh · 2025-04-22

Over the past few months, we've implemented several UI and UX improvements to the Discussion Summaries feature preview, driven by the valuable feedback you've shared with us.

KevinMeredith · 2025-04-16

Customer Discovery Session takeaways from March 26th at Instructure headquarters. Members of the Internet2 consortium met with Instructure R&D teams to discuss edtech management and maximizing effectiveness.

SamGarza1 · 2025-04-10

Discussion Checkpoints Now Available at the Sub-Account Level

annalindsay · 2025-03-31

We recently hosted a Customer Discovery Session with R1 institutions at our Salt Lake City HQ, gathering valuable feedback on the Canvas LMS roadmap, assessment tools, and upcoming features like STEM item types and Differentiation Tags. This blog hig...

annalindsay · 2025-03-25

We recently participated in our first Customer Discovery Session of 2025 in Lakeland, Florida, where educators shared invaluable feedback on AI, accessibility, and user experience. Discover how their voices are shaping Canvas LMS.

ShelbySchaefer · 2025-03-25

Discover what’s top of mind for today’s career learning leaders—from skills-based frameworks to AI-powered efficiency—in our latest customer discovery session recap.

shirenv · 2025-03-24

Ideas, Customer Discovery Sessions, and Early Adopter groups are exciting, but our efforts go beyond that. Here’s how we’ve been further strengthening our partnership:

sgergely · 2025-03-19

We’re excited to announce an update to the context_external_tools table in the Canvas namespace of the DAP Query API. On 31st of March in 2025, we will be adding a new column: unified_tool_id: A unique identifier for the external tool, helping Canvas...

sgergely · 2025-03-12

We’re excited to announce the release of DAP CLI 1.4.0, which significantly boosts efficiency and ease of use by introducing multi-table operations. This release addresses a major customer pain point by allowing operations on all or selected tables w...

BalazsSerenyi · 2025-03-04

This quarter, we’ve made exciting enhancements to New Quizzes, from improved accessibility to expanded functionality. But the highlight? Our brand-new Student Analysis Report—a game-changer for data-driven teaching! This powerful tool gives instructo...

AkosFarago · 2025-02-27

We’re launching another round of invitations to the closed beta group to gather feedback around automated captioning, rolling transcript, private student notes and a lot more—complete the form by March 5th!

SamGarza1 · 2025-02-24

A huge thank you to everyone who participated in our recent survey about Discussion Checkpoints! Your feedback is invaluable, and we're excited to share how it's shaping this feature. Based on your input, we're making some key improvements that will ...

teryn_odom · 2025-02-11

Tl;dr: Impact Admins now have granular adoption data on NQ and the ability to strategically place messaging inside of New Quizzes to support migration and deepen adoption!

TamasBalogh · 2025-01-30

We would like to gather your feedback on the Discussion Summary feature, which has been available as a feature preview since July 2024. This initial period has allowed some of you to experience and utilize the feature, and we've received valuable inp...

sgergely · 2025-01-28

We’re excited to announce updates to a new table in the Canvas namespace that will be available in your CD2/DAP Query API dataset starting February 10th. These changes enrich the dataset with additional context and expand the range of supported use c...

SamGarza1 · 2025-01-22

This morning, we gathered our product team to discuss your feedback on the recent Speedgrader changes that apply to all Discussions in the Discussion Checkpoints feature. We heard you loud and clear – the update disrupted your grading workflow, espec...

ArohiDesai · 2025-01-16

We’re working hard to release the modernized SpeedGrader as soon as possible, with a target of Q1 2025. While we are striving to meet this timeline, we are committed to delivering the release no later than early Q2 2025.

SamGarza1 · 2025-01-16

We're diving deep into the world of Peer Review within Canvas and we need your help!

sgergely · 2025-01-10

We’re releasing DAP CLI version 1.3.1 today to address an issue that affected PostgreSQL users following our recent DAP Query API update. Yesterday, we introduced multiple new enum values across several tables in the DAP Query API, which unfortunatel...

TamasBalogh · 2024-12-18

With the end of the year rapidly approaching, we want to share an update on the highly anticipated AI-powered Discussions and Inbox Translations. As part of our commitment to delivering high-quality, reliable, and scalable features, we will continue ...

ArohiDesai · 2024-12-17

We’re excited to announce new features in the Canvas LMS January Release. With the updates to the 2024 release schedule, we remain focused on ensuring that you are fully informed and equipped with the tools you need to succeed and support learners at...

BalazsSerenyi · 2024-12-17

New Quizzes can now be shared to Commons. Save time, collaborate effortlessly, and discover or share assessments internally and externally.

sgergely · 2024-12-16

We’re excited to announce updates to multiple tables and columns in the Canvas namespace with new enumerated values (enums) that will be available in your CD2/DAP Query API dataset starting January 9th. These changes enrich the dataset with additiona...

NinaOng · 2024-12-12

As we near the end of 2024 and look back upon the year… I’d like to share a deeper dive about our discovery process, how the R&D team creates new feature solutions.

ZoeLubitz1 · 2024-12-11

Block Editor will be available in Open Beta on December 16, 2024.

JuditTarnoy · 2024-12-10

Simplifying Learning: Improved Support for New Quizzes TLDR: Quizzes are key to learning, and we’ve made them easier to access and navigate in the Canvas Mobile apps. With improved support for New Quizzes, both learners and instructors can now enjoy ...

BalazsSerenyi · 2024-12-06

Hello, New Quizzes users! We're excited to share some recent improvements, inspired directly by you - our Canvas users! Many of these new features are ready to enjoy now, while some are planned for early 2025. Today's highlights focus on "delighter...

sgergely · 2024-11-29

We are excited to announce the release of DAP CLI & Lib 1.3.0, bringing new features, enhanced functionality, and critical updates based on your feedback. This update reinforces our commitment to improving developer tools and addressing the needs of ...

sgergely · 2024-11-25

Three new columns to be added to the assignments table: parent_assignment_id, type, has_sub_assignments. These changes will go live on December 9th, 2024.

Canvas Deploy Notes (2025-05-21)