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Training Services Portal Updates

Training Services Portal Updates

Canvas Training Service Portal | InstructureCanvas Training Service Portal | Instructure

Announcement: Training Services Portal Updates Coming August 11, 2023

Training Services Portal will offer more robust filtering options, updates to progress indicators, a cleaner organization, and additional tabs to clearly separate K12 from Higher Education content. These changes are to be implemented on Aug 10, 2023, and clients should expect to see changes in the portal throughout the day. 

Why is the TSP Changing?

These changes taking effect are a result of feedback from survey results of those who have participated in courses and/or webinars through the Training Services Portal over the last 6 months. The new organization offers more robust filtering options, updates to progress indicators, a cleaner organization, and additional tabs to clearly separate K12 from Higher Education content. 

What is Changing?

Below is a full description of each update you can expect to see. An additional resource, Training Services Portal August 2023, document provides a preview of the UI changes. After Aug 14, 2023, please continue to refer to the Community Guides for the most up to date information. The Instructor Guides related to the Training Services Portal are found in the Global Navigation Bar section.

Offerings Page Renamed to Courses & Webinars

Offerings is changed to Courses & Webinars clarifying that webinars can be searched here by topic and title. The Live Webinar Calendar will remain, allowing webinars to be searched by time and date.

Details about the library of contents included in each subscription training package may be found here.

New Pathways Page

A tab named Pathways has been added. Pathways (a themed group of courses) have been moved to a separate tab to reduce scrolling in the Courses & Webinars tab

New K12 | Higher Education Content Containers

Our asynchronous training content is often specialized to meet the unique needs of K12 and Higher Ed clients. Creating Content Containers specific for each institution type makes searching and filtering easier for non K12/HED specific businesses and institutions, the K12 and Higher Education content can be seen in one page on the ALL page.

New Partner Integration Page

Instructure celebrates openness and was recently recognized for having over 800 ed tech partners. A new program covering the benefits and tips for using the tools within Canvas brings Instructure and Partner teams together resulting in on demand course offerings. This content will be housed in its own section of the Training Services Portal within the Courses & Webinars Page. Some of those partners include Google, Office365, Cengage, eLumen, and VoiceThread.

New Product Training Section

Product Training will also be pulled out into its own page within the Courses & Webinars page. Product training includes Credentials, Studio, Catalog, and Impact Training. Note: Mastery Academy content is still housed in clients’ MasteryConnect training course links found in the Help Menu of Mastery Connect accounts.

Enhanced Filtering Tools

Visitors should expect to see a pre-populated tag menu of the most popular filters from which to choose within the Filter tool. This Filter tool is available in all of the Courses & Webinars page sections but is not available in the Pathways or Live Webinar Calendar pages.

The Search Bar and Filtering tool can be used to enter search terms as well. Content is tagged with the tool or function and therefore is the best choice for search or filter terms, for example: SpeedGrader, Outcomes Rubrics, or MasteryPaths. 

Improved Pathway Progress & Enrollment Management

Participants can unenroll from an entire Pathway rather than from each individual offering within the Pathway. Also, an In Progress indicator at the top of the Pathways Page shows any Pathways in which participants are enrolled in but have not yet completed.

If a course has been started within the Pathway but not yet completed, participants may unenroll from the entire Pathway and enrollment in the course started is removed.

New Courses & Webinar Categories

Previously, Categories (the titled rows within the Courses & Webinars section) were used to separate Live Webinar, K12, Higher Ed, and Product content. Since those labels are now moved to their own sections, the Categories will be renamed. The basis of the Category names are by series. Those series are:

  • Account Features & Tools
  • Basics Building Blocks
  • Classroom Application
  • Showcase Tools and Features

Next On the Roadmap

The Learning Services Team is excited to announce the offering ‘Data & Analytics for Admins’ is currently in development and expected to be released in early October. The 

First Day Ready Pathway and its individual courses will have additional recommendations added in the near future helping instructors gather different use cases and visualizations for using Canvas in meaningful ways in their instruction. Course Design Tips for Non Instructional Designers is slated for an early January 2024 release with the goal of helping instructors increase the accessibility, engagement, and aesthetics of your course in less time. Finally, in addition to the existing Partner Content Offerings for Google, Office 365 and Cengage, currently in development are:

  • TimelyCare
  • BigBlueButton
  • VoiceThread
  • eLumen
  • Respondus

We would love to hear from you! Let the team know what you would like to see in the Training Services Portal in the comments section below!

Previous Announcements Below:

Announcement: Complimentary Content in the Canvas Training Portal is Changing as of August 2022


We wanted everyone who has used the Training Portal to know about some changes you could see beginning August 1, 2022, in your Training Services Portal of Canvas. In an effort to support our clients and educators through the COVID pandemic, we have been providing a small set of on demand training materials in the Canvas Training Portal at no additional cost. We hope that these resources came in handy for you and your faculty. 


What is Changing?

As we gear up for a new summer and fall term, please be aware that the complimentary content will be removed as of August 2022. If you have chosen not to purchase a Canvas Subscription Training Package, the only content that will remain in your Canvas Training Portal will be a course called the Canvas Field Guide. 


What is the Canvas Field Guide?

The Canvas Field guide provides ideas and tips for using some of the basic Canvas features, benefits of tools for educators and students, and links to guides to help use those tools. 


What Canvas Training Portal Subscription Packages are Available?

If you wish to receive courses with rich training videos or even access to live training webinars, we do offer three subscription levels from which to choose. For a full listing of the training content available in the different training packages, please visit this Training Portal Subscription options space.

You may connect with your sales representative or CSM if you wish to receive pricing information on a subscription training package.


Are There Any No Cost Training Resources?

The following resources will continue to be available to you at no additional cost, but will not be located in the Canvas Training Portal. The Training Portal is not customizable beyond the subscription level choice that you make. However, those with Canvas Admin privileges can customize the Help Menu to make access to these resources simple.

  • Instructor Community Guides
  • Admin Community Guides
  • Student Community Guides
  • Flow Chart for setting up a Canvas Course
  • Canvas Network where your team can access the following courses: (Community List)
    • Growing with Canvas
    • Be the Hero - Canvas Admin Orientation
    • Passport to Canvas - Overview of Canvas for Students 


We hope this announcement offers you the time and resources to make a decision that is best for your organization. Thank you for your continued partnership!

Instructure Learning Services Department

Content & Design Branch

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