Hi, I've created several tickets by emailing support@instructure.com but I never get a response to the ticket. Is there a better way to get support for an issue?

Hi Noah, I'm on the highest tier of support staff at the district. Is there a way to get support from Instructure when there's a technical issue I can't resolve? 

When certain properties of a class change in our SIS/Clever, the class is removed in Canvas by our sync and  unpublished empty classes are put in their place. When this happens we lose all grade/assig...

Hi, is there any way to get the "% of Overall" field of an assignment with the API (see screenshot). I did not see this field in the documentation. Thanks.  

Hi Noah, I'm on the highest tier of support staff at the district. Is there a way to get support from Instructure when there's a technical issue I can't resolve? 

Hi, I've created several tickets by emailing support@instructure.com but I never get a response to the ticket. Is there a better way to get support for an issue?

When certain properties of a class change in our SIS/Clever, the class is removed in Canvas by our sync and  unpublished empty classes are put in their place. When this happens we lose all grade/assig...

Hi, is there any way to get the "% of Overall" field of an assignment with the API (see screenshot). I did not see this field in the documentation. Thanks.