Definitely try clearing your browsing data. I helped a faculty member with this yesterday and clearing the safari browsing data worked right away. Similar issues solved on Chrome.

Hi! That is the only way to get back into Screencast-o-matic. I know it is a tedious step, but it works!

Hello.I personally and many of the faculty I support have been having this issue as well. I noticed in another browser this did not happen, so what I did was clear the cache and browsing data, and the...

H jhough. When I have used the embed code in Canvas to embed the video, the annotations have not worked. It is only when I use the LTI app that I am able to have the annotations show. Since embedding ...

A faculty member I support recently was trying to download her captions and noticed that each time she tries, she is met with an error.  I tried myself and am having the same problems. Here is the err...

Hi! That is the only way to get back into Screencast-o-matic. I know it is a tedious step, but it works!

H jhough. When I have used the embed code in Canvas to embed the video, the annotations have not worked. It is only when I use the LTI app that I am able to have the annotations show. Since embedding ...

A faculty member I support recently was trying to download her captions and noticed that each time she tries, she is met with an error.  I tried myself and am having the same problems. Here is the err...

Definitely try clearing your browsing data. I helped a faculty member with this yesterday and clearing the safari browsing data worked right away. Similar issues solved on Chrome.

Hello!The other response is correct that this is not something you can directly do in Studio, but the Screen Recorder can quite easily. You would first need to download both videos from Studio so you ...