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A single student is using the Canvas Student app (iOS) to view course content.   All the images on the Modules they are looking at have been replaced with padlocks.   It's only this student.   Here's the page in the browser And here's what the studen...

Community Champion
Canvas Mobile Forum
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When I read a message from a student in the Inbox, on the Teacher app, it doesn't show me what class the student is in. The advantage of the Canvas Inbox, in a browser, is that it labels the course for us. The only way I see to get that information o...

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Hi - I've successfully downloaded the Canvas Parents app and paired as an "observer" with my two Canvas users. I see four courses on the desktop between the two of them, but only one course shows up on the app. Why would that be? Are some courses vie...

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Not so easy to use on a mobile phone with Chrome, Canvas opens windows without warnings and follows it’s own heart out of sync with the tutorial directions.Is there a mobile app? Or are there instructions for accessing Canvas on a mobile phone?

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On iPad os there is no “+” button in order to be able to create a new assignment.  I can create new discussions and announcements but not new assignments.  Am I missing something?There is no button to add assignments

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Hello All - My Daughter is trying to use the Canvas Student app on her iPhone and when she opens the app and then selects the school name it brings up Safari and has a string of text at the top of the screen that reads " The resource cannot be displa...

Community Member
Canvas Mobile Forum
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does anybody know how I can log onto the app? I entered my username and password but after that it says there are not any students matching my account but when I go to the website it says I'm observing my two kids but I can't check their stuff 

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I am trying to add my second child under "Observing".  Every time I enter their Observer Code I get the error "Your code is incorrect or expired"  I have tried both the browser version and the mobile app.  The issue is not that they are expiring or t...

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Good morning,  My canvas is not working on my cellphone.

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One of my students told me that the [mark as done] button was not working (I used that to indicate students had read a page before they can do their assignment) on her smartphone.  Can anyone confirm whether the [mark as done] button works on mobile ...

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I have created a home page with buttons with embedded links.  They work fine on my computer but when I try to click on them on my phone on the student app, it downloads the png file.  Do buttons not work with mobile devices?

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Asked and answered here encase it helps others. I have many teaching assistants who use Samsung s4 tablets and the 'canvas teacher' app for speed grading many students' reports. Recently, I tried out the Samsung s6 lite because it is budget friendly....

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Two of my children are using Canvas, but they live in different districts.  One lives with me; the other lives with my ex.  How can my ex and I keep an eye on both students in Parent Canvas?

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I have classes at two schools and am able to "Change User" on the mobile app but I wantedto know if I had that same option on a desktop and if so, how do I do that? I went through thesame prompts on the desktop but the "Change User" link is NOT there...

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My husband and I both followed the instructions to set up Parent accounts provided by our district.It looks as though our accounts were set up as student accounts instead of parent accounts though....Our web view looks identical to our childrens view...

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I have 6 children, all added to my Parent Canvas account through the website interface.  When I (and my wife) tried setting up the Canvas Mobile App (on iPhone), it only brought over 4 of the 6 children. When we tried added the missing two children t...

Community Novice
Canvas Mobile Forum
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i just downloaded the app for the first time and noticed that it notifies students EVERY time i make a change - add a reading, change a video, etc etc. this is not helpful for students. i think they should automatically be notified about announcement...

Community Explorer
Canvas Mobile Forum
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I'm receiving the "Not a Parent" error message when I enter in the code generated by my daughter and even when I use the QR code I still get the same message. I have tried two separate email accounts. Does my daughter need to manually enter my into t...

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I found a security hole in Canvas that seems to have them stumped, and I'm wondering if anyone else has seen this, given how much more we're all relying on our campus LMS now for virtual classes:Canvas has two apps for the smartphone, one for teache...

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Can Google Assignments integrate with the iPad? In the student view on the desktop, the assignment (that was created using Google Assignments) is visible with the attachment. However, if you use the Student Canvas app, the assignment/attachment is no...

Community Explorer
Canvas Mobile Forum
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Good morning, My institution recently switched to Google SSO and the site to create a parent observer account is https://greencastle.instructure.com/login/canvas.  Parents are able to create observer accounts through a browser but are unable to login...

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Canvas student account is set up and working fine. But Canvas parent app would not allow me to login with following message - "couldn't find any students associated with this account"-I can login on chrome browser in Canvas parents. The issues i am s...

Community Member
Canvas Mobile Forum
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I'm currently using the Free for Teachers account. I have set-up my students this whole week. It is tough, but I think I am making progress. Lots of bumpy rides. One of which is from the Teacher Mobile App. Do you happen to know why the to-do tab doe...

Community Member
Canvas Mobile Forum
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My questions are regarding the Canvas phone app, not the tablet. Like many others have already brought up in the question forums, I came to the realization that students using the Canvas app aren’t able to immediately see the home page when they ente...

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I am experiencing some difficulties with the "Launch External Tool" blue button on the mobile app. There are no pop ups happening to link it to the External Tool, for example, FlipGrid and EdPuzzle For testing purposes: I have an institution login an...

Community Member
Canvas Mobile Forum
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In the past, I have used my Apple Pencil to mark directly on students' homework submissions that were uploaded as PDF or image documents, so I know that can be done. However, these documents were images of work done on a specific printed worksheet. G...

Community Member
Canvas Mobile Forum
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If you have had students submit video assignments created on a cel phone through Panopto I would love to confirm my findings or hear suggestions.  Yes you can go on a computer and submit a panopto video by setting it up as a text submission. Looks go...

Community Contributor
Canvas Mobile Forum
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We are looking to comment out/remove the Conferences (Big Blue Button) option from our Canvas menu for all courses.I found the sample Java Script below and this works fine for the desktop, however, when we tested on our phones, the option was still s...

Community Member
Canvas Mobile Forum
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Hello,Is it possible to view a recorded conference through the Canvas app on a mobile device (e.g. iPhone or Android phone, tablet, etc)? Please advise!Thank you.Sima

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If a student is in two Canvas courses can I create a link in one Canvas course to connect to a module in another Canvas course?

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