Community Help

CaitlinByers · 2024-11-20

We have multiple use cases for Custom User Groups in Impact with conditions based on a user's current grade. At this point, aside from uploading a CSV for a Custom User Group, we don't have a good solution for launching intervention messages for user...

stewartk1 · 2024-10-10

How can I select one of the Custom User Groups I've created on the Insights tab reports? I want to use Custom User Groups I've created from Settings as the selected User Group for the Insight Reports I'm running, but I am unable to find the name of t...

TSciarrillo · 2024-09-06

Hello Impact Community, We recently adopted Canvas Impact and have begun utilizing the messaging functionality. One of our main goals with Impact is to replace our current "microsurvey" process. Currently, microsurveys involve custom CSS and JS withi...

FSUKevinKennedy · 2024-08-08

I'm very excited by the new LTI usage tool that I saw previewed at Instructurecon, and I was very excited when it showed up in our instance the other day... ...less exciting, though, is that it just isn't populating, showing 0 launches, 0 courses, 0 ...

mmoore1 · 2024-08-07

The Impact Support Button overlaps work that I am trying to do in Canvas. Can it be moved to perhaps the upper right or the upper right quadrant. I am also noticing that the Impact button on the right side gets in the way of Canvas LMS maybe you co...

CaitGreenup · 2024-07-28

In looking for the Impact VPAT, I found a post referring a potential July 2024 release. What is the status of the Impact VPAT?

mmoore1 · 2024-04-24

I am attempting to use the OOB Campaigns. When I use as draft, I receive an error message. I am trying to specifically use the campaigns for New Discussions one for students and one for instructors.

DaveDennis · 2023-12-12

A long time ago I chatted with EesySoft about can I connect Eesysoft to other systems and use it as a common digital adoption platform. We finally have the desire and use case to do this with some of our other educational technologies and keen to und...

gloriamontiel · 2023-11-06

i knew that its a cool website but what if there a test in a coming future or its just a website becuse knowing all of this help us to know new amazing things

John_Lowe · 2023-09-21

During InstructureCon this summer, the topic of messaging frequency emerged as a recurring theme in both presentations and casual conversations related to Impact. As new clients of Impact by Instructure, we recognize the importance of learning fro...

JamesLittle · 2023-05-17

Hello!We've had this issue on and off for a while now where an Impact pop up will not close when the (X) is selected.This has been on various browsers and platforms.Latest issue was on the following: Windows ChromeVersion 113.0.5672.93 (Official Buil...

PraveenShukla · 2023-03-27

Hi Team,I want to know how to use the program view in canvas lms , is there anything like that we can use to organize the course or even register LTI on the program level?

notmichaeljfox · 2023-02-22

Is there a way to download the tool adoption reports? It would be helpful to share the data without granting users access to Impact.

bbrichacek · 2023-01-30

Hi Impact, I would like to suggest a feature for the Campaigns page. It would be helpful to have a way to group or create an organizational structure. Currently the Campaigns page is one long list, having the ability to move messages into groups woul...

SuneetVerma · 2022-11-27

Under the DB instance class section, configure these options: Select Burstable classes (includes t classes). Select db.t3.microThis is completely missing from the AWS lab.

notmichaeljfox · 2022-11-17

We've been customising our theme but can't change the colour of the close button in the top right corner. the button is black, but a white button would be more accessible.Is there a way to change it?

CraigPember · 2022-10-27

I am looking to find the VPAT for Impact; where is this document located? Thanks

Prasad1 · 2022-10-18

Why can't I find the language resource in English?

GeneShwalb · 2022-10-11

We have two campuses in the same system, one on Blackboard Learn original and the other considering adopting Canvas as their LMS. We are wondering how accessible Impact popups and hints are for screen readers in each of these two systems.

debbie_ellis · 2022-08-16

I was under the impression that you could set a campaign to start at a specific time of day. Is that not so?

CraigPember · 2022-07-14

I would like to see under campaigns which campaign is running and which is not running. This would help schedule campaigns and make sure that we are not overloading users with too much information. Currently, we have to go into each campaign and se...

loliveira · 2022-03-03

I love the concept of creating the walk throughs for faculty, especially new ones. Will they be available on LTI tools as well as Canvas native features?

eric_silva · 2022-01-22

Hi All, We're looking into customizing our Support Center article icons to better distinguish the ones we've created from those provided out of the box. I have a few ideas to use our wordmark and color scheme, but I'm curious how other institutions ...

AnneliseGoodman · 2021-11-16

Hi all! Are there any campaigns or universe submissions that you are looking for to assist with the start of the Spring 2022 semester? We would love your input! Dr. Annelise Ewing Goodman, Impact CSM Team Lead

teryn_odom · 2024-11-13

Recently announced updates to the Community guides will have a downstream effect on the Impact Support Center. Read on to learn more and know what to expect.

EleniBalaska_ · 2024-10-29

Tl;dr: We are thrilled to announce our latest LTI integration with Canvas Credentials (formerly known as Badgr) as part of our continued commitment to deeper cross-product integrations and more effective use of technology for teaching and learning!

teryn_odom · 2024-10-21

Tl;dr: Get excited! LTI Usage has two powerful new capabilities being released tomorrow! Read on for more details.

teryn_odom · 2024-10-18

We are psyched to unveil Impact’s new navigation that greatly improves accessibility, usability, and cohesion, as well as provide a nice little surprise from our recent Hackweek. Read on for complete details!

ruthfoulkrod · 2024-10-18

The feedback window is now closed. Further updates will be provided soon!

teryn_odom · 2024-09-26

We’re excited to announce the first iteration of a powerful new feature in Impact—Course and Term-Based Messaging with the addition of Sub-Account-Based Messaging as a bonus! This allows Impact admins to target Canvas users with highly personalized m...

teryn_odom · 2024-09-11

Ahoy there! After recently docking to provide you the ability to hop aboard with a high-level overview of what LTI Usage is, we want to now dive deeper into how it works and what you should (and should not) expect.

teryn_odom · 2024-08-08

We’ve accomplished a lot and are continuing to invest in improving all things LTI to ensure that you can better understand, manage, and deepen adoption of your LTI tools.

shirenv · 2024-07-16

We just wrapped our 14th InstructureCon last week in Las Vegas! Our team gathered with nearly 3,000 customers and partners from across the globe for over 260 inspiring sessions. The temperature outside soared to over 115 degrees, but inside, the atmo...

teryn_odom · 2024-06-23

Impact’s roadmap has been updated and we’ve added some much-anticipated features and functionality for release and discovery.

teryn_odom · 2024-05-31

We finished discovery on Course- and Term-Based Messaging with Impact and will be prioritizing it for design and development now!

teryn_odom · 2024-03-06

Impact will be undergoing a “renovation” over the next several months in order to provide you with a more intuitive, cohesive, and streamlined user interface and user experience!

teryn_odom · 2024-02-29

As promised in the Impact Roadmap for this quarter, we just released updates to make the experience for Impact Admins more accessible and intuitive, regardless of what type of device they use. Read on for more details…

teryn_odom · 2024-02-27

We are excited to announce a new feature inside of Impact to further enhance the ability for Impact Admins to personalize messages for their users by adding personalized links inside of messages. This can be used not only to send out surveys requirin...

teryn_odom · 2024-01-23

The newly redesigned LTI Tools page in Impact allows you to: quickly and easily view and understand all LTI launch datamap/group LTI placements and their launches in a meaningful way both individually and in bulk to improve the accuracy of your LTI u...

KenzHughes · 2024-01-08

Beginning today, Community members will only be able to comment on Product Blogs published in the last six months.

teryn_odom · 2023-12-12

The holidays are upon us and we want you to unwrap a very special Impact gift this year with the hope that it will bring you as much excitement for cohesion and efficiency as it does us, paving the way for a joyous start to the festive season!

ViktoriaLa · 2023-10-24

Over the past few quarters, the Impact engineering team has been working tirelessly to enhance the accessibility of the Impact dashboard and Inline Editor.

teryn_odom · 2023-10-17

Just a quick note on the short-term plan and long-term plan underway for bolstering Impact's performance!

teryn_odom · 2023-10-17

We are pumped to be included in Instructure Community's second round of voting (our first) and want to provide some additional context into why certain Impact Themes were chosen for voting or not. Please make sure to vote and encourage your colleague...

KenzHughes · 2023-10-16

15 Themes - 9 for Canvas and 6 for Impact - are officially in “Open for Voting” to the Community from today, October 16th to November 15th, 2023. For more details on contributing during this phase of the Ideas & Themes process, please consult the How...

teryn_odom · 2023-09-28

Learn more about what we've been working on regarding Impact Insights and analytics in general, as a part of Instructure's growth, as well as where we are headed, especially in regard to LTI tools/third-party tools! Get excited!

ViktoriaLa · 2023-09-27

Impact has released the LTI 1.3 version of Impact Course Reports for Instructors.

ToshiroPolak · 2023-08-17

The Impact R&D team took up one of your Idea suggestions to bring more flexibility to the Impact Inline Editor with custom CSS selectors.

ViktoriaLa · 2023-07-25

Impact has just released our new General Settings configuration screen!

ViktoriaLa · 2023-07-25

The Impact Roadmap has now been updated!

ViktoriaLa · 2023-07-05

You can now request to enable Canvas sub-account-level access within your Impact dashboard.

ViktoriaLa · 2023-06-27

We are thrilled to announce that the redesign of the Insights area of the Impact dashboard is now finally here!

ViktoriaLa · 2023-06-20

Impact now offers insights into how your end users are leveraging the Canvas Mobile App!

ViktoriaLa · 2023-06-14

Check out the Walkthrough Insights overview page that is now available in the Impact Dashboard!

Impact Release Notes (2024-11-19)

In this Impact release, Updated features for InstUI v10 and Course- and Term-Based Messages are available. Other updates include accessibility improvements for Messages, Campaigns, and LTI Tools. Impact helps institutions improve technology adoption...

Impact Release Notes (2024-11-12)

In this Impact release, new content is included for Canvas. An updated feature for Impact Insights within Canvas Analytics Hub is available. Other updates include accessibility improvements for Insights, Support, Campaigns, Messages, and LTI Usage. ...

Published: 11-05-2024

In this Impact release, accessibility improvements is included for Support Articles, Campaigns, Messages, and Settings. Impact helps institutions improve technology adoption and evaluate the impact of educational technology, while helping faculty an...

Published: 10-29-2024

In this Impact release, new content is included for Canvas including Credentials Integration Phase 2. Other updates include accessibility improvements to Custom User Groups, Support Center, Walkthroughs, Support Articles, Messages, and Campaigns. Im...

Published: 10-22-2024

In this Impact release, new features include Phase 2 of LTI Usage and the Navigation Redesign. New content is included for Canvas. Updated features include Tool Adoption and Course- and Term-based Messaging. Other updates include accessibility impro...

Published: 10-16-2024

In this Impact release, updated feature is included for the Impact Login page. Additionally, accessibility features are included for LTI Tools. Impact helps institutions improve technology adoption and evaluate the impact of educational technology, ...

Published: 10-08-2024

This Impact release includes new content for Canvas users and updated accessibility features for LTI Tools. Impact helps institutions improve technology adoption and evaluate the impact of educational technology, while helping faculty and students s...

Published: 10-01-2024

In this Impact release, updated accessibility features are included for LTI Tools and Course- and Term-Based Messages. Impact helps institutions improve technology adoption and evaluate the impact of educational technology, while helping faculty and...

Published: 09-25-2024

In this Impact release, Course- and Term-Based Messaging is available as a new feature. New content is available for Canvas users. Updated accessibility features are included for Insights, Messages, Campaigns, Login, and LTI Tools. Impact helps inst...

Published: 09-24-2024

This Impact release addresses fixed bugs. Impact helps institutions improve technology adoption and evaluate the impact of educational technology, while helping faculty and students seamlessly navigate new platforms. Learn more about Impact by Instr...

Published: 09-24-2024

In this Impact release, updated accessibility features are included for campaigns, messages, and the login page. Impact helps institutions improve technology adoption and evaluate the impact of educational technology, while helping faculty and stude...

Published: 09-12-2024

In this Impact release, new content is available for Canvas users. Updated accessibility features are included for Campaigns and LTI Usage. Impact helps institutions improve technology adoption and evaluate the impact of educational technology, whil...

Published: 09-03-2024

In this Impact release, updated accessibility features are included for LTI Usage. Impact helps institutions improve technology adoption and evaluate the impact of educational technology, while helping faculty and students seamlessly navigate new pl...

Published: 08-27-2024

In this Impact release, new content is available for Canvas users. Updated accessibility features are included for LTI Usage. Impact helps institutions improve technology adoption and evaluate the impact of educational technology, while helping facu...

Published: 08-20-2024

In this Impact release, updated feature is included for LTI Usage. Additionally, accessibility features are included for LTI Usage. Impact helps institutions improve technology adoption and evaluate the impact of educational technology, while helpin...

Published: 08-13-2024

In this Impact release, new content for Canvas is available. Updated accessibility features are included for LTI Usage. Impact helps institutions improve technology adoption and evaluate the impact of educational technology, while helping faculty an...

Published: 08-06-2024

In this Impact release, the new feature LTI Usage is available. Accessibility updates are available for Walkthroughs. Impact helps institutions improve technology adoption and evaluate the impact of educational technology, while helping faculty and ...

Published: 07-30-2024

In this Impact release, new content is available for Canvas users. Updated accessibility features are included for Walkthroughs, the Support Center, Insights, Campaigns, and Messages. Impact helps institutions improve technology adoption and evaluat...

Published: 07-23-2024

In this Impact release, new content for Canvas is available. Update accessibility features are included for Campaigns. Impact helps institutions improve technology adoption and evaluate the impact of educational technology, while helping faculty and...

Published: 07-16-2024

In this Impact release, accessibility updates are implemented for the Support Center, Walkthroughs, Custom User Groups, and Campaigns. Impact helps institutions improve technology adoption and evaluate the impact of educational technology, while hel...

Published: 07-09-2024

In this Impact release, new content for Canvas is available. Impact helps institutions improve technology adoption and evaluate the impact of educational technology, while helping faculty and students seamlessly navigate new platforms. Learn more ab...

Published: 07-02-2024

In this Impact release, accessibility updates are implemented for the Support Center, Account Settings, and Walkthroughs. Impact helps institutions improve technology adoption and evaluate the impact of educational technology, while helping faculty ...

Published: 06-28-2024

In this Impact release, an updated feature for LTI Tools is available. Accessibility updates are implemented for Inline Editor, Support Center, Users and Permissions, Support, Account, Settings, LTI Tools, Insights, Walkthroughs, Campaigns, Messages...

Published: 06-20-2024

In this Impact release, accessibility updates are implemented for Messages and Walkthroughs, Account Security, Canvas Course Activity, Account Settings, and Custom User Groups. Impact helps institutions improve technology adoption and evaluate the i...

Published: 06-11-2024

In this Impact release, new content for Canvas is available. Accessibility updates are implemented for Insights, Messages, and Walkthroughs. Impact helps institutions improve technology adoption and evaluate the impact of educational technology, whi...

Published: 06-05-2024

No feature updates available; the next scheduled release will be 2024-06-11

Published: 05-29-2024

In this Impact release, new content for Canvas is available. Impact helps institutions improve technology adoption and evaluate the impact of educational technology, while helping faculty and students seamlessly navigate new platforms. Learn more ab...

Published: 05-22-2024

In this Impact release, Accessibility updates are implemented for personalized links, LTI Tools, messages and walkthroughs. The Inline Editor text font has been updated. Impact helps institutions improve technology adoption and evaluate the impact o...

Published: 05-16-2024

In this Impact release, new content for Canvas is available. Accessibility updates are implemented for Insights, Messages and Walkthroughs. Impact helps institutions improve technology adoption and evaluate the impact of educational technology, whil...

Published: 05-08-2024

No feature updates available; the next scheduled release will be 2024-05-14

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