I have copied a course I created from last school year and am resuing it. I have created some pages and duplicated the pages on a module. I would like students to access these pages on their iPads, but the pages just won't load. I'm at a loss about w...

HelloI have an old iPad that only goes up to IOS.10.3 and I am having trouble getting canvas up through the internet on the iPad because no discussion or announcements come up.Maree McCulley student number 101501135 mobile 0423751444

One of the Instructors at our institution noticed that the student response to the Numerical Quiz question contains more than 4 decimal places and being marked as incorrect.In Classic Quizzes, you cannot enter a numeric answer with more than 4 decima...

I have a teacher that when she is logged in to her Canvas account on her Mac Book or either through the Go site on her iPad, can see all of her modules.  When she logs in through the Canvas app, she can not see all of her modules.  Any suggestions?

Is it possible that when a student claims that he submitted a video, and that he saw the submission sign, but to later finding out the video was not actually uploaded in to Canvas?

We have students reporting that when they open the Canvas app on their iPads (iPadOS 13.3.1 - most recent), they can see the courses, but when they select one of them there is no course content.  They have contacted Instructure Support, and the respo...

Our submission dropdown menus for assignments in courses is insanely long for students to scroll through to find correct assignment to submit in Canvas; a teacher asked if closing dues dates or editing the assignments to class will remove them from t...

Does the free-for-teachers version of Canvas have access to the mobile app? If so, for both Android and iPhone?  Are there any tips for accessing?  Thank you!Cindy

I've uploaded PDFs as reading assignments embedded in an ungraded survey. Students click on the file link in the ungraded survey instructions (the PDF file is in Canvas in the "Files" repository) and are taken to the PDF (note: the PDF is not a separ...

We are noticing that when a teacher posts a file in the new RCE, students are unable to see the document in the Canvas Student App.  I did some testing and saw that the teacher was using the new RCE, posting a document and then the student went to th...

All,We have an instructor who was put on administrative leave and her account was temporarily disabled during this period; however, they are still able to access Canvas via the teacher app.  Is there a time period where those credentials aren't neede...

So, I can do this from anything to the student side, and it works lovely, but how to do this to the teacher app? It never shows up. 

Testing out features for implementation, and cannot get assignments to download from the teacher app. Am I missing something?

I need to upload some of the photos on iPhone XS to Canvas but the photos are not shown up during file selections. Other images files are fine. Anyone knows what's the problem?

For some reason my canvas phone app isn't working correctly.  Every time I leave a comment when I grade an assignment it throws me out of the grading and I have to start back over to get in again.  They have a nice apology note but haven't fixed the ...

How do I copy a jpeg file into canvas from my iphone?

Hello,Is it possible for instructors to view their learners' biographies on the mobile app?I can access learners' profiles/biographies on my laptop but I could not find any guidance on this in relation to the mobile app. 

Hi Everyone! I work at 1-1 iPad School District and we have recently (last 2 weeks) have had issues with student annotations not saving, in the Canvas Student iOS App. We do have several tickets in with Canvas Support, but I was curious if anyone els...