Hello, When setting up a test in canvas I neglected to have it scored as a percentage. It presently is compl/incomplete. I was able to change the settings for future testers, but I can't change the students scores who had already taken the test. When...

If we add captions to (or edit captions in) a Kaltura video in our (instructor's) "My Media" *after* having already published it and distributed it to Pages in Modules for viewing in multiple Canvas classes, what happens?  Will the updated captions a...

Buenas noches. Necesito marcar como favorito un banco de preguntas de un curso que ya terminó para el nuevo bloque del mismo curso que estoy dando y otro que daré, para poder reutilizarlo, pero no me deja. Favor de indicarme que puedo hacer.Al parece...

I often make Google Spreadsheets with math questions. Using conditional formatting, a maze or picture appears based on their correct answers. They like the immediate feedback. In Google Classroom, I liked being able to quickly glance through, knowing...

We created an LTI provider that renders the Canvas Course modules (Quizzes, Assignments, etc.) to PDF. There seems to be a compatibility problem with the rendered SVG images from Math Equations from the Rich HTML Editor. What we do: Fetch the Course ...

case number 06740278Support was very helpful, but can the developers work their magic so that I can use the Annotation tool in Speedgrader while the Peer Review function is turned off?  I'd like to be able to have both of these features available. 

Does anyone have rubrics for a welding course where the main objective is to train welders how to become proficient with physically welding such things as steel beams for bridges or pipes in a nuclear power house. The only document needed for this so...

Hello, I am a college student. I wanted to know if Canvas can be used outside of the USA, such as in another country (Pakistan).Please let me knowThank you 

I just gave a quiz, and wanted File Upload of PDF responses.  All of my students have supposedly submitted, but for almost all of them, there is no file for me to view, nothing to download, nothing to open.  See below, this student is marked as "Subm...

We will be moving our faculty from Box to 0365. I'm concerned about broken links in Canvas among other issues that we will be facing.Has anyone else gone through this process? If so, I'd love to hear what to expect.Thank you so much! Leona

Hello All, I'm trying to find out the best way to add a unique SIS ID to all our users? All probably need to perform this task weekly and looking for best way possible on performing this task going forward and well taking care of our current users. T...

Hello Support, I’m hoping someone can help us figure out what CANVAS setting is preventing an External Tool from being listed for all courses when it is set to PUBLIC. The Canvas Admin also doesn’t see the Configure option when clicking the drop down...

I have a teacher who says students are getting multiple copies of the same assignments.  Does anyone have an idea what the problem may be.

SpeedGrader is jumping around. We have cleared browser cache and updated the browser and we are using Chrome. Is there anything else that may fix this?

I made a quiz in Canvas and attached a rubric. But when I'm grading the quizzes, although I can use and click on the rubric, students can't see the graded rubric. Also, it won't let me input a grade into the rubric, and this quiz doesn't show up unde...

Sorry but this may be more of a vent!  Our district finally made the decision to purchase an LMS.  We had several meetings to decide which would be best for the district.  Many teachers used Blackboard and begged for them to just purchase that.  Howe...