Official User Group Document

Known Issues

(Jump to recently resolved issues)

Course Copy fails to copy all Quizzes.Next quizzes

Description

When using Course Copy on a course containing multiple Quizzes.Next quizzes, the new course shows most quizzes in a copy error state.

What’s Being Done

We are looking into this immediately.

Common Cartridge Import into Quizzes.Next from Canvas

Description

Importing IMS Common Cartridge files with quiz/test content directly into Quizzes.Next is not yet supported.

Workaround

Users may import content into Canvas using the course content import process and migrate quiz/test content to Quizzes.Next using the course-based quiz migration tool. Users with content already in Quizzes.Next may use the Canvas course copy tool to move course content from one course shell to another.

Some system-generated numbers are not formatted for the locale in use

Description

Some places in the application still show numbers in the US/UK locale format (the default for data storage).

What’s Being Done

We are addressing this promptly.

No grade for assessment and unable to access the attempt results

Description

An assessment with a Fill-In-The-Blank question (that is using open entry answer type) that was answered and then unanswered before submission results in incomplete scoring and the attempt result is unavailable for review or manual grading.

What’s Being Done

We are addressing this promptly.

Wrong time remaining is shown to the student on the start page when resuming

Description

When a teacher changes the time after a student starts an attempt the time remaining shown on the assessment starting page does not get updated.

What’s Being Done

We are evaluating the behavior and design to better communicate changes.

Some student attempts are missing from Moderate page

Description

Some students with submissions in Quizzes.Next initially appear to have used no attempts in the moderate page, but if you search for their name, they will have attempts.

Workaround

SpeedGrader lists these without issue. Also, on the Moderate page you can choose the "No Submissions Left" filter from the drop-down, and see the attempts.

Students using Firefox are not able to drag-and-drop using the handlebars for Ordering question distractors/answers

Description

This is limited to Firefox only and the issue occurs with both paragraph and vertical ordering.

Workaround

Using drag-and-drop with the text in distractor works as does selecting the distractor and using the menu.

Waiting period expiration doesn't bring up Access Code input field

Description

When multiple attempts with a waiting period and the access code features are both toggled on, and the waiting period expires, the access code input field is not provided to the student. Instead the Begin button is provided and when it is pressed, the student gets a 403 Forbidden (really, it just looks like a spinner).

Workaround

A refresh of the page shows the access code.

Icons missing from Title and Instructions in Question Navigator

Description

There are no icons showing for Title and Instructions and when the Question Navigator is collapsed there is no text snippet either.

What’s Being Done

Icons are being added soon.

Trash icons have changed in some places

Description

Some trash icons appear different than they did before and different from other trash icons.

What’s Being Done

These icons will all be standardized to a single design.

Some pages have extra scrolling white space at the bottom

Description

Page height is being increased with extra white space.

What’s Being Done

We will remove this but doing so is not urgent.

Recently Resolved Issues

(Jump to known issues)

Embedded content can overflow the stimulus area

Description

When viewing the grading page for an assessment that contains a stimulus, and in the stimulus is a question with an embedded video, it can overflow the viewable area, spilling into the margin and getting cut off. Typically happens with videos and only minimally affects the grading page.

What Was Done

The embedded content will now remain within the content area.

Number inputs cannot use a comma as a decimal separator

Description

A user, whose locale settings are set to a locale where numbers use a comma as their decimal separator, cannot use a comma as a decimal separator.

What Was Done

Use of comma as a decimal separator is now supported.