Community

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Logging into Canvas

Logging into Canvas

If you cannot log in to Canvas, try using the steps below to log in to your account.

If you are trying to log in to a Free-for-Teacher account, view Logging into a Free-for-Teacher account.

Verify Canvas URL

Verify Canvas URL

Verify that you are using the correct Canvas URL for your school or institution.

If you do not know which URL to use, you may need to contact your institution's IT department.

Note: Depending on your institution, you may need to log in via Single Sign On (SSO). This means you may need to enter your username and password on a login page that displays differently than the image above. For more information on logging into your institution's SSO page, contact your IT department.

Verify Username & Password

Verify that you are using the correct username and password.

  • If you use more than one Canvas URL, make sure you are using the correct login and password for each Canvas URL.
  • If your login and password were given to you from your institution and you are having trouble logging in, please contact your institution. (Your institution may have changed your login credentials.)
  • If you do not have a login and password, you may need to create an account.

Clear Cache and Cookies

Begin by clearing your browser's cache and cookies. Follow the steps below depending on which browser and operating system you use.

Use Incognito/Private Browser

Something in your browser may be blocking your access to Canvas. To verify this, try using Chrome’s incognito or Firefox Private mode.

Request New Password

Request New Password

If you forgot your password, click the Forgot Password? link.

Request Password

Request Password

Enter your email address in the Email field [1]. Then click the Request Password button [2].

Learn more about resetting your password.

Note: It may take up to 30 minutes for your password reset email to send.

Was this article helpful? Yes No
Featured Guides
Have a question about Canvas? Ask in the Q&A forum:
Browser/iOS Compatibility

Desktop Browsers

View full details
  • Chrome 102 and 103
  • Firefox 100 and 101
  • Edge 101 and 102
  • Respondus Lockdown Browser
  • Safari 14 and 15

Mobile Browsers

View limited support guidelines
  • Latest version of Safari (iOS) and Chrome (Android)

Mobile Apps

  • Android 8.0 or later
  • iOS 14.0 or later